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“Avoid this airline !!!!”
Review of Air Botswana


Reviewed 4 August 2024

Air Botswana cancelled the last part of an international ticket through a no reply email. Calling them was fruitless . Only the SA number answered In the end . No response to emails. Avoid this airline!!!

Date of travel: August 2024
Thank ElmarV50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (140)
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7 - 11 of 140 reviews

Reviewed 4 August 2024

Terrible service! They posponed our flight by one day without updating the connecting flight! Just a plain email without any confirmation to be sure that their email has been well received. No option of refund.

Date of travel: August 2024
Thank Lake L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2024

This airline is a sham.
I booked a flight and paid in full.
They then cancel my flight and moved me to the following day without any option to change of cancel.
I need to cancel due to it now not aliging with an international flight connection.
I have emailed numerous times to multiple email addresses and they will not respond or issue a credit.
I have lost over 500 euros due to their inability to run an airline.
Pathetic
DO NOT BOOK FLIGHTS WITH AIR BOTSWANA

Date of travel: August 2024
    • Customer service
    • Value for money
1  Thank lisabalisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2024

Long prefered choice for me. Excellent staff and crew. Never been let down.
In comparison to the prior sa based carriers they can.learn.from.air Botswana.

Date of travel: June 2024
Thank jozieg2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2024

Possibly the worst airline in the world. Over the past three years every flight I have booked with them, or others have booked for me, have been cancelled. sometimes when I have rebooked with Airlink and got to the airport, the AB flight is running, only with a time change. Other times, a curt email informs of the cancellation, but getting a refund is a huge challenge- they don't bother to seek alternatives, which other airlines do. They are the joke of African aviation, the joke of Botswana (which is a wealthy country and deserves better) and a disgrace. it woudl be better if the business was totally closed down, as then a lot of people would save time and stress.

Date of travel: March 2024
    • Cleanliness
    • Value for money
1  Thank davidtM2578IS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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