Air Botswana cancelled the last part of an international ticket through a no reply email. Calling them was fruitless . Only the SA number answered In the end . No response to emails. Avoid this airline!!!
Air Botswana cancelled the last part of an international ticket through a no reply email. Calling them was fruitless . Only the SA number answered In the end . No response to emails. Avoid this airline!!!
7 - 11 of 140 reviews
Terrible service! They posponed our flight by one day without updating the connecting flight! Just a plain email without any confirmation to be sure that their email has been well received. No option of refund.
This airline is a sham.
I booked a flight and paid in full.
They then cancel my flight and moved me to the following day without any option to change of cancel.
I need to cancel due to it now not aliging with an international flight connection.
I have emailed numerous times to multiple email addresses and they will not respond or issue a credit.
I have lost over 500 euros due to their inability to run an airline.
Pathetic
DO NOT BOOK FLIGHTS WITH AIR BOTSWANA
Long prefered choice for me. Excellent staff and crew. Never been let down.
In comparison to the prior sa based carriers they can.learn.from.air Botswana.
Possibly the worst airline in the world. Over the past three years every flight I have booked with them, or others have booked for me, have been cancelled. sometimes when I have rebooked with Airlink and got to the airport, the AB flight is running, only with a time change. Other times, a curt email informs of the cancellation, but getting a refund is a huge challenge- they don't bother to seek alternatives, which other airlines do. They are the joke of African aviation, the joke of Botswana (which is a wealthy country and deserves better) and a disgrace. it woudl be better if the business was totally closed down, as then a lot of people would save time and stress.