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“Rip off”
Review of Air Botswana


Reviewed 26 June 2022

They cancelled my flight. They will not refund my money. They make it difficult to contact them, but I was able to email a number of Air Botswana personnel. But to no avail.

Date of travel: April 2022
    • Customer service
1  Thank Lovetotravel160785
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (140)
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17 - 21 of 140 reviews

Reviewed 14 April 2022

Never ever book AIR BOTSWANA flights!!! There are constant cancellations. This has happened to me 3 times,one cannot even contact the airline as they will not answer your calls inorder to resolve your complaints or solve the problem.You will not even be reimbursed should you have a connecting flight or the need for hotel accommodation is needed due to them having no flights and it is late.My son who is a minor student was left stranded in Johannesburg airport .It was really a miserable frightening experience for my son as we were not in the same country.

Date of travel: April 2022
2  Thank FatiEmi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2022

We were due to travel to / from Maun with Air Botswana in November 2020 .
Obviously the U.K. was in lockdown then so could not go .We also could not go in November 2021 due to Botswana being on the Red List .
Finally we are able to go in November 2022 but Air Botswana refuse to give us a credit for the flights so force us to pay again .
The reputational damage to this airline is enormous from this shocking behaviour .
I hope everybody realises that this is the type of airline this is and avoid flying with them

Date of travel: July 2021
2  Thank Brancaster770
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2020

First time experience was awesome with your flight, thank you for a wonderful time and service you deployed.

Date of travel: September 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Kelebogile M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2020

Once all the passengers had boarded, we left, 15 minutes early. We also arrived in Gaborone 15 minutes early. A light lunch was served and as many soft drinks as you liked. It was a smooth flight and although there were plenty of cloud formations, we flew round them. Then, as usual, we landed, light as a feather.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank stephen c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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