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“Good service”
Review of Aeroflot


Reviewed 5 January 2025

Everything was good. The flight was great and safe, the food was delicious. I highly recommend. There were no delays or issues.

Date of travel: February 2024
Thank Дарья Л
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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1 - 5 of 20,995 reviews

Reviewed 30 December 2024

My first fly to omsk was in 2013, very bad experience, my ticket was full paid with baggage including but in omsk the asked me to pay extra €50.
I couldn't talk any Russian language in that time, the fly was between 8-17 Oct 2013... I was trying so many complaints with out any results .
From that time I always try to avoid aeroflot.
Nobody tried to investigate just replying with the rules of the baggage.
I gave better feedback because last year wasn't the same experience

Date of travel: September 2024
Thank Creanga G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2024

Denied entry right at the gate to visit Cuba despite having a visa allowing me to enter the country. Check-in saw my visa no problem, accepted my luggage and sent me off. Right at the gate the lady refuses to let me enter, saying I do not have a visa despite presenting her the paperwork that clearly says it is a visa. Staff didn't want to hear it, and did nothing to help me. Never refunded for my ticket, and my luggage is still missing three days later. If my visa was incorrect then they should have said it was wrong during check-in. Absolutely ridiculous.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Journey15420029965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2024

The most horrible airline company I've ever flew. They checked me in, but closed boarding gate right under my nose, because i was 1,5 minute late, and not only me, there was a woman with 2 kids, they also didn't let her in plane, even though she cried. The behaviour of their employees was so arrogant and so rasist!

Date of travel: September 2024
Thank Zulfiia K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2024

The worst aircraft ever. The staf is good but the company has no dignity and cares only about money.
They charge money like Emirates and offer service like a mini bus.

Date of travel: August 2024
Thank Wanderer12608463872
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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