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“friendliness of the staff”
Review of Aeroflot


Reviewed 24 June 2016

I flew in May from Moscow to Belgrade with Aeroflot, and I have to commend the friendliness of the staff and their attitude towards passengers. Serving on a plane is a classical, standard, comfortable planes as much as possible. I especially accurate they are.

Date of travel: May 2016
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Zlatan75Mitic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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7,835 - 7,839 of 20,947 reviews

Reviewed 22 June 2016

I've been observing decline in quality of food and services since couple of years at list for flights from Asia (Shanghai, Hong Kong). The food is simpler and simpler. Bread is almost always worn out. Alcohol is limited to one glass per person now.
Last time I flew, I got window seat and just the second we took off, there was shower of water on me just from above compartment. I was terrible, as I wanted to stand-up immediately, but steward signed me not too... I had to squeeze two of other passengers, as to fit with them on 2 seats. My seat and some clothes were wet. After some time steward have stood up and given me some napkins, they also offered free seat in middle of aircraft. They said, air-con system was leaking... So it left me to wonder what else was broken on the plane making it home

Date of travel: December 2015
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Nordo4ka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2016

I travel from bangkok to St.petersburgs by Aeroflot (Bangkok - Moscow - St.petersburgs) I Choose Aeroflot because It's better price for direct flight.

In Flight Entertainment great new movie and great music
For meal It's cool for me and girlfriends

9 Hrs on aeroflot i smooth sleep ..

It's best choice from bangkok to europe

Cheer!!

Date of travel: May 2016
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank PranitiP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2016 via mobile

Such a long flight and to my surprise it was no entertainment in the flight moreover they don't serve alcohol even not paid the food was okay okay yes the staff service was appreciable but again the float in the world this is a non-stop flight nine hours without entertainment something very said

Date of travel: June 2016
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank kamalkatari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2016

Being a Norwegian lawyer whose clients have international relations I do at times have to travel abroad. The last years I have been to Moscow quite some times, as well as other destinations.The flight to Moscow is direct. From there Aeroflot offer a wide selcetion of flights, all time efficient and precize.
The personnel on ground and onboard show a sincere interest in the pasengers and provide excellent service.
The Norwegian branch of Aeroflot has a new sales manager; Mr. Gonzalo Peluffo. He sets his pride in seeing to it that every Aeroflot passenger feels special. I am most grateful to him for assisting my client and myself in combining tickets that made it possible to attend meetings in both Dubai and in Moscow on the way to and from Dubai, at a reasonable price and with the feeling of being especially well taken care of. We were both very impressed by experiencing such a level of extended service!
Aeroflot business class is reasonably priced and do offer service and food at such a level that I would not mind the flights to be longer. I will recommend Aeroflot for those travellers who want value for money, good service and that do prefer to arrive at the destination on time. A stop over in Moscow is never wrong. Try it out yourself!

Date of travel: May 2016
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Dag D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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