Took the quick 23-minute flight on Olympic’s ATR42-600 registered SX-OAX on 1st April from Athens to Milos.

We were bussed from gate 24 to the apron, where OAXey as I call it, was waiting, with our flight attendant at the top of the stairs to the aircraft. She had a fantastic demeanour, demonstrating what struck me as an aura of sheer joy to be a well-oiled, integral part of Olympic’s mechanism for transporting holidaymakers, islanders, pets, and cargo as well as holidaymakers (more of them) to and from Milos on the 9-year-old turboprop. It may, of course, also just have been her first flight on an 8-hour shift, yet her waxy-lipstick was immaculate from the greeting and closing of overhead bins, through the safety demo, to enhancing her smile as it accompanied a well-practiced handover of a 250ml bottle of still-water quickly followed with an almost sleight-of-hand pass of an individually wrapped sesame biscuit, which she repeated 16 times (16 passengers) before returning to her starting position to collect the rubbish in an equally graceful, yet highly-efficient and logical fashion, separating plastic from paper and putting it into the corresponding bag. It was the sort of clinical-timing performance one would have required to play a 1980’s video game, in which this lady clearly had her name-up in the highest-score list every time. In fact, I could almost have stood up and clapped but the seat-belt signs were already back on for landing.

And what a landing it was, gently nudging towards Embourio in winds of Bf2 north-west before banking left and sinking without urgency but firmly to touchdown when enough reverse-thrust was applied to create an awareness of tension around the seatbelt region and cause the sliding of bags in the rather empty overhead carry-on luggage bins.

The Comfort Flex fare, which allows 23kg of hold baggage is exactly what I need. Other Olympic fares (Lite and Flex) don’t include hold baggage, so if you exceed the 8kg or carry-on baggage dimensions of 55cm x 40cm x 23cm on ATR aircraft you may be liable to pay an extra fee at the gate. Best measure the bag yourself with a tape-measure marked in centimetres or ask someone for assistance to measure it if you're unfamiliar with the metric system (not everyone went to school, and if they did, maybe they weren't very good, so it’s not a crime for not knowing basic measurements, but do make sure the person you ask did at least have a basic education... and they were relatively good) before you depart. it’s also worth remembering that for the weight, 1kg is the same weight as a standard unopened bag of sugar, or 250 x 4g-sachets of sugar (those little paper tubes of it), meaning you could theoretically put 8 bags or 2,000 sachets of sugar in your carry-on, but likely be taken aside by the ever-vigilant, beard-stroking, or stilettoed, Athens airport security guards before getting anywhere near the gate.

If you do have carry-on, then be aware that the aisle seat is the only one that offers enough space for an underseat bag (see pic).

Exiting the aircraft while being reminded by the attendant to hold onto the hand-railing was superb safety consciousness, which, for me, capped the short trip, which ended as a flying time of 23 minutes, as being nothing less than quite simply ace. I waited 8 minutes for my hold-bag while engaging with Milos Airport’s terminal cat.

ATR72 was clean, flight was on time and crew was very friendly. It is a small plane so do not expect IFE or wifi but snack and drinks were great for a 1 hr and 45min flight

I had a ticket with FLEXIBLE RATE to Ikaria in September 2023.
Terms and conditions says that I can change the ticket and destination paying the difference and fees.
I wanted to move the ticket to Leros for October 2023. They said NO because the fare is lower. I said, you can keep the money and still charge the small administration fee for the change.
They said NO. No way to change my ticket for the date and destination I wanted only because it was cheaper. In term & conditions IT DOES NOT APPEAR AT THE MOMENT OF CHANGE REQUEST that I have to choose a more expensive ticket. They denied me to fly.
After this, I requested full refund. They denied this too. I wrote a complain that they NEVER ANSWERED.
I had to travel with a 9 hour ferry or buy a COMPLETE NEW TICKET if I wanted to reach my location the date I wanted.
I paid 200 EUR ticket and they denied any change, with a flexible rate only because "rate was lower".
Don't buy this company. They are AEGEAN's company. Find an alternative, but avoid this terrible company.

We arrived in Athens but our 2 bags did not. Had to spent another £600 to get home to London. 14 hours in Athens Airport before next flight. Difficult not to be angry in this review. We are infrequent flyers but have decided never to fly again. Strongly advise take photos of your bags and list all contents before parting with them into the hold. Keep the photos and info in your hand luggage to make identification easier when filling in the claim form. Good luck!

The worst airline experience ever. Rude and racist staff. Forced me to check my bag and pay for it even though it was below the weight limit and other people in line had a lot bigger bags than me. When I tried to tell the lady this she just said don’t waste my time you have to pay to get on the flight. Definitely not worth it, just take the ferry.