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“Rude and racist”
Review of Olympic Air [NOT Olympus Airways]


Reviewed 29 August 2023

The worst airline experience ever. Rude and racist staff. Forced me to check my bag and pay for it even though it was below the weight limit and other people in line had a lot bigger bags than me. When I tried to tell the lady this she just said don’t waste my time you have to pay to get on the flight. Definitely not worth it, just take the ferry.

Date of travel: August 2023
Thank noork601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,101)
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12 - 16 of 1,101 reviews

Reviewed 22 August 2023

Worst airline I’ve ever flown with. Lost our bags and won’t give us the money back that we paid to check them and terrible communication. Don’t put the effort into finding your bags. DO NOT fly with them. Also they delayed us over an hour and had us sitting there for almost 30 minutes on the hot plane without A/C beforing moving

Date of travel: August 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Zoe C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2023

Practically everything went smoothly. There was no onboard service on our way to Paros, but they did serve a snack on the return flight. Don't know why, because there wasn't any turbulence on ATH-PAS. The only "complaint" we have is that we booked the ComfortFlex ticket, which allowed us to reserve up-front seats free of charge. The reservation was not available online, even though the plane was ATR 72-600, where they do allow seat reservations. Even though we checked in immediately when the check in opened, they only seats available were at the back.

Date of travel: August 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank j_donne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 August 2023

I booked via Aegean Airlines a connection flight to Larnaca. Both parts business class.
Excellent service.
Recommended.

Date of travel: February 2023
Thank susi492
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2023

We arrived at Athens Airport 2.5 Hours before flight and checked our identical bags in nice and quick. There is no good news from here. It is a 45 minute flight to Samos. Disembarked and only one of our bags came out. Then along with another 6 or so people had to put up with chaos and Gold Air handling. We spent the next 24 hours ringing Samos Air Port ( The lost & found rings out) and also the Main Call Center ( who cannot help as they don't have any direct updates from Samos to Athens). We kept getting taxis to the airport and waiting to try and find representatives from Gold Air or Olympic but told they were busy. Eventually we found our luggage outside a door to the Gold Air Office 24 Hours later. The poor service and lack of communications shows Olympic/Agean have real problems with customer service and cannot carry out a basic service of getting luggage to your destination on time. Additionally dealing with lost luggage is met with no communication or care. If you travel with Olympic make sure you take another bag with spare clothes, toiletries and medicines as it is a lucky dip and try not to put luggage in the hold as they cannot be trusted. You have been warned. There are other services to Samos that have bigger planes and better service. Olympic contract out to Gold Air, and unfortunately they cannot manage them or there poor customer service. I said this airline has problems .Not once did Olympic say SORRY, I guess that reflects the airline.

Date of travel: August 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank simone_geoff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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