Worst airline I’ve ever flown with. Lost our bags and won’t give us the money back that we paid to check them and terrible communication. Don’t put the effort into finding your bags. DO NOT fly with them. Also they delayed us over an hour and had us sitting there for almost 30 minutes on the hot plane without A/C beforing moving

Practically everything went smoothly. There was no onboard service on our way to Paros, but they did serve a snack on the return flight. Don't know why, because there wasn't any turbulence on ATH-PAS. The only "complaint" we have is that we booked the ComfortFlex ticket, which allowed us to reserve up-front seats free of charge. The reservation was not available online, even though the plane was ATR 72-600, where they do allow seat reservations. Even though we checked in immediately when the check in opened, they only seats available were at the back.

I booked via Aegean Airlines a connection flight to Larnaca. Both parts business class.
Excellent service.
Recommended.

We arrived at Athens Airport 2.5 Hours before flight and checked our identical bags in nice and quick. There is no good news from here. It is a 45 minute flight to Samos. Disembarked and only one of our bags came out. Then along with another 6 or so people had to put up with chaos and Gold Air handling. We spent the next 24 hours ringing Samos Air Port ( The lost & found rings out) and also the Main Call Center ( who cannot help as they don't have any direct updates from Samos to Athens). We kept getting taxis to the airport and waiting to try and find representatives from Gold Air or Olympic but told they were busy. Eventually we found our luggage outside a door to the Gold Air Office 24 Hours later. The poor service and lack of communications shows Olympic/Agean have real problems with customer service and cannot carry out a basic service of getting luggage to your destination on time. Additionally dealing with lost luggage is met with no communication or care. If you travel with Olympic make sure you take another bag with spare clothes, toiletries and medicines as it is a lucky dip and try not to put luggage in the hold as they cannot be trusted. You have been warned. There are other services to Samos that have bigger planes and better service. Olympic contract out to Gold Air, and unfortunately they cannot manage them or there poor customer service. I said this airline has problems .Not once did Olympic say SORRY, I guess that reflects the airline.

Flew with my family from Athens to santorini and back. Unfortunately both flights were over 2 hours late with little to no communication from the airline which to me is very challenging. We were on vacation and we also hired drivers to pick us up from the airports and I hate making other people wait even if it isn't our fault..communication goes along way with me..