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“Business class ”
Review of Olympic Air [NOT Olympus Airways]


Reviewed 5 August 2023

I booked via Aegean Airlines a connection flight to Larnaca. Both parts business class.
Excellent service.
Recommended.

Date of travel: February 2023
Thank susi492
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,100)
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14 - 18 of 1,100 reviews

Reviewed 2 August 2023

We arrived at Athens Airport 2.5 Hours before flight and checked our identical bags in nice and quick. There is no good news from here. It is a 45 minute flight to Samos. Disembarked and only one of our bags came out. Then along with another 6 or so people had to put up with chaos and Gold Air handling. We spent the next 24 hours ringing Samos Air Port ( The lost & found rings out) and also the Main Call Center ( who cannot help as they don't have any direct updates from Samos to Athens). We kept getting taxis to the airport and waiting to try and find representatives from Gold Air or Olympic but told they were busy. Eventually we found our luggage outside a door to the Gold Air Office 24 Hours later. The poor service and lack of communications shows Olympic/Agean have real problems with customer service and cannot carry out a basic service of getting luggage to your destination on time. Additionally dealing with lost luggage is met with no communication or care. If you travel with Olympic make sure you take another bag with spare clothes, toiletries and medicines as it is a lucky dip and try not to put luggage in the hold as they cannot be trusted. You have been warned. There are other services to Samos that have bigger planes and better service. Olympic contract out to Gold Air, and unfortunately they cannot manage them or there poor customer service. I said this airline has problems .Not once did Olympic say SORRY, I guess that reflects the airline.

Date of travel: August 2023
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank simone_geoff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2023

Flew with my family from Athens to santorini and back. Unfortunately both flights were over 2 hours late with little to no communication from the airline which to me is very challenging. We were on vacation and we also hired drivers to pick us up from the airports and I hate making other people wait even if it isn't our fault..communication goes along way with me..

Date of travel: July 2023
    • Seat comfort
    • Customer service
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    • Value for money
    • Check-in and boarding
2  Thank Eric M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2023

Easily the worst airline, you get zero benefits with Star Alliance gold. Stay away and go with other options for your travels.

Date of travel: July 2023
Thank Marcin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2023

Airport in Naxos is tiny, but online check in is available at 48 hours before flight, with seat selection. Check in area is small, with minimal waiting room. Once on board, crew were friendly and hospitable and even on 30 min flight water and biscuit are served. Excellent pricing, especially if on comfortflex fare, which includes baggage. Great way of hopping between islands/connecting to other flights. Really impressed.

Date of travel: June 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Flyer2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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