Flew with my family from Athens to santorini and back. Unfortunately both flights were over 2 hours late with little to no communication from the airline which to me is very challenging. We were on vacation and we also hired drivers to pick us up from the airports and I hate making other people wait even if it isn't our fault..communication goes along way with me..

Easily the worst airline, you get zero benefits with Star Alliance gold. Stay away and go with other options for your travels.

Airport in Naxos is tiny, but online check in is available at 48 hours before flight, with seat selection. Check in area is small, with minimal waiting room. Once on board, crew were friendly and hospitable and even on 30 min flight water and biscuit are served. Excellent pricing, especially if on comfortflex fare, which includes baggage. Great way of hopping between islands/connecting to other flights. Really impressed.

They did not load the plane with our bags. We flew out of the Naxos airport, which only has one gate and one runway. So, only one plane can fly in and out of that airport.

Whoever was ever loading the plane did an awful job. They managed to leave behind several peoples luggage. All of which had connecting flights and had to leave their bags behind.

We have AirTags in our luggage. We noticed they were left behind in Naxos when we arrived in Athens. We went to baggage tracing and they said our bags will be on the next flight from Naxos to Athens. Unfortunately, we couldn’t wait around for them because we had a connecting flight to Munich.

When we landed in Munich, we saw our bags made it to Athens. We’ve filled out the claims form and have contacted our travel insurance to get our bags back. We’ve been told we just have to wait it out.

Now, the airline is of no help. I don’t think the airline realizes that people have connecting flights and cannot wait around for hours for their luggage. Literally the worst airline and I will never be flying Olympic again.

Olympic Air used an Atr 42 Propeller Aircraft on Flight OA017.
This means that on-board Cabin Baggage Weight and Size are Strictly Enforced.
Boarding Passes and Checked Bags all went smoothly.
Quick boarding. Full Aircraft. Flight Attendant served a water and cookies to us all. Captain gave Flight and weather details and then we were on descent into Athens Airport.
35 mins Flight! Smooth Landing and Shuttle Bus took us to Terminal and our Bags showed up intact on the Baggage Belt! Fantastic!
Plus, Baggage Belt details are messaged to you when you turn your phone on!