In September 2022, our flight back from Milos to Athens got cancelled. The airline company told us to book boat tickets as an alternative and that BOTH the flight back AND the boat tickets will be reimbursed. We immediately sent all the proof documents asking for the refund. It’s been now MORE THAN 4 MONTHS and we keep pushing for the refund but they are not taking any action and are procrastinating…. They first said that either the flight or the boat could be reimbursed. That’s not what they PROMISED us!! That’s unacceptable! The customer service is terrible and ruins the experience we had. I strongly discourage to travel with Olympic airlines!!