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Karen J wrote a review Sep 2022
2 contributions1 helpful vote
My husb and I sailed on the NCL Escape (Italy and Greece) on Sept 2-12. This was our first cruise on NCL (5x on other cruise lines) and we LOVED it. We enjoyed the freestyle dining. My husb loved the fact that he didn't have to wear a jacket to dinner, unless he wanted to. Our package included 3 nights at the specialty restaurants. We chose the Braziian steak house, the Japanese and the French restaurants. We were NOT disappointed!!! Plus we loved the other main dining rooms as well. Alvin, the cruise director and his assistants were amaaazing!! We loved the theme dancing party each night, and the pina colada's were delicious in every bar we went to!! Our cabin attendant was Milo and he kept our cabin clean and well supplied, and had our laundry returned on the same day!!! The gentlemen and ladies singing in the buffet each morning was very entertaining. We booked 2 more cruises before we left the ship!! See you again soon Norwegian!!
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Sail Date: September 2022
Cabin Type: Outside
Type of Trip:
Destination: Mediterranean
Cabin
Dining
Service
Pools & Sundecks
Onboard Activities
Entertainment
Value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Norwegian Escape

218 reviews
 All photos (3,935)3,935
Full view
Traveller (1,835)
Common Areas (1,954)
Dining and Bars (1,140)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 4,266   |   Crew: 1,733
Passengers to crew: 2.46:1
Launched: 2015   

Decks

  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
  • Deck 10
Additional decks
Deck 5 layout
Cabins
  Mid-ship Oceanview Stateroom with Large Picture Window (OB)  
  Oceanview Stateroom with Large Picture Window (OX)  
  Inside Stateroom (IX)  
  Family Oceanview Stateroom with Large Picture Window (O2)  
  Family Inside Stateroom (I1)  
  Family Inside Stateroom (I2)  
  Family Oceanview Stateroom with Large Picture Window (O1)  
 
Amenities
Splash Academy
Guppies Nursery
Restroom
The Private Room At Taste
Restroom

Cabins

Balcony
Cabin size: 103 - 276 sq. ft.
Connected rooms: 213
Accessible rooms: 16
Maximum passengers: 6
Number of cabins: 1168
Traveller rating
  • 80
  • 54
  • 31
  • 28
  • 26
Time of year
Language
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  • English
Jim M wrote a review Yesterday
2 contributions
Booked online with all fees paid. Called about booking with friends in adjoining cabins. Recent email stating new policy and fee would increase $224 dollars and needed to be paid. Spoke with supervisor Sarah who stated there’s no way to verify online payment and we’re stuck for new policy change. This is 3rd cruise booked online so not a novice. Travelers insurance probably wouldn’t cover policy change. Great attitude (sarcasm) sure to sink the business.Goodbye NCL, aloha Royal Caribbean.
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DraacoPendragon wrote a review 7 Dec
St. Petersburg, Florida101 contributions56 helpful votes
If there was a 0 stars option, this would be the company to give it to. THE worst customer service experience I have ever had in my life. Being in the industry myself for 20 years, that is saying something. They will literally lie to you in order to keep the line moving, then later say "sorry, that's too bad" without a care. After a horrible experience, where the captain ran aground and we had to wait 5 hours in a non AC airport with no chairs for a charter flight home, only to get stuck at another airport due to the late arrival, they refused to compensate a single penny of the additional expenses we needed to fork out just to get back home since they landed us 50 miles away from the port and car garage which was closed because it was so late. 2 Ubers and a terrible hotel stay later. No Norwegian, the base cost not including taxes of a future cruise does not equal the absolute nightmare of that experience, caused by YOUR company. What we asked for after detailing our experience was so incredibly small, and yet they refused to give us even a voucher for one extra dinner. Pathetic. Being cruise regulars now with two families, we will never consider Norwegian again.
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sausagedog wrote a review Oct 2022
Northampton60 contributions30 helpful votes
What a lovely holiday. Flew from Gatwick in the early hours to Rome and was on board the ship at 12 noon. Greeted with a nice drink refreshment and singing staff. Went to our cabin on the 10th floor and the luggage arrived within minutes. Cabin was nice and clean, a good size with a balcony and such a comfortable bed. Staff came in 3 times a day to re make the bed and clean around the room. Restaurants were fantastic couldn’t fault the food or drink. We had a package which included discounted trips, 2 specialty meals, wifi and unlimited drinks upto €16 a drink. Specialty meals alone were €160 each time for 2 people so well worth having the package. We went on a few trips arranged by NCL but wished we had spent a little bit more and did few more. Plenty of seats to sunbathe around the ship even on at sea days. Evening entertainment fantastic especially the shows. We missed docking at Mykonos due to the weather being windy but was refunded €50 each to spend on board. Plenty to do and see on the ship and came home for a rest 😂
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karen J wrote a review Sep 2022
2 contributions1 helpful vote
My husb and I sailed on the NCL Escape (Italy and Greece) on Sept 2-12. This was our first cruise on NCL (5x on other cruise lines) and we LOVED it. We enjoyed the freestyle dining. My husb loved the fact that he didn't have to wear a jacket to dinner, unless he wanted to. Our package included 3 nights at the specialty restaurants. We chose the Braziian steak house, the Japanese and the French restaurants. We were NOT disappointed!!! Plus we loved the other main dining rooms as well. Alvin, the cruise director and his assistants were amaaazing!! We loved the theme dancing party each night, and the pina colada's were delicious in every bar we went to!! Our cabin attendant was Milo and he kept our cabin clean and well supplied, and had our laundry returned on the same day!!! The gentlemen and ladies singing in the buffet each morning was very entertaining. We booked 2 more cruises before we left the ship!! See you again soon Norwegian!!
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Dawn wrote a review Sep 2022
2 contributions
We booked the NCL Escape to celebrate a couple of Birthdays, as we had been on the NCL Epic on a previous cruise we enjoyed, only to find this did not meet expectations. We had to prove our covid status 4 times before getting on the coach to go to the port and the reps were very disorganised, it took 2 hrs to board the coach (first and last time). The main dining room was so noisy with a disco playing you could not hear any conversation 😒 did not visit again. Pool area was OK when the resident band was not banging out tunes, then you could not hear conversations or relax, the sun beds were uncomfortable. The music by the pool when the DJ was on was fine. The H2O Area for adults had no pool and very little shade. Food quality ok wine quality poor. Staff on the guest services desk not very helpful and could be very condescending. If you purchase an upgrade on dining and drink package, then you are offered a cabin upgrade, you will lose some of your dining plan and you may not be aware until you try to use it which happened with one of our party, who purchased a cabin upgrade then had to ask to move cabins as the cabin was vibrating that much she could not sleep, she was not compensated for the down grade, she was treated poorly by the guest service staff. Overall could have been
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