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“Dissapointment”
Review of Evelop


Reviewed 3 weeks ago

The flight from Madrid to Punta Cana was very good, but unfortunately the return flight was not what we paid for. We paid for leg room both ways and a la Carte menu. We got the a la Carte menu both ways, but the leg room was not available on the return journey. I am 2 metres in height and having no leg room on the return journey was absolutely terrible. I will not be flying with Evelop again as I did not get what I paid for.

Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 580 reviews

Reviewed 3 weeks ago

Little legroom and not very comfortable seats.
In return flight, at night, they take a long time to switch lights off basically for onboard selling. That make almost impossible to sleep and rest during the this flight.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jagarcia2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Evelop! Never heard of them but took a chance because it was the only dct flight from Lisbon to Mallorca.
Nice surprise too. Although an hour delay the plane was new, the service was good and the flight was without problems.
Snacks and drinks can be purchased on board but checking in baggage is free, no hidden costs.
And, great views flying straight across Spain.

Thank Jacki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Well you get what you pay for. Avianca offer cheap tickets from Madrid to Colombia, but the downside is that Evelop are flying the routes. First of all the A330 plane which Envelop uses is quite new, so the plane it self feels safe and not worn down. There is only economy class cabin, so do not pay for business class on this route. The flight AV16 and AV17 are almost always delayed 30-80 minutes. This is due to Envelop flying other Caribbean routes to of Portugal and Spain. You have to calculate with a delay. There is NO PERSONAL IN FLIGHT ENTERTAINMENT, only overhead screens so beware, make sure you bring something to pass your time. The service was very average, the cabin crew seemed uninterested in service and the food was below average. A microwave pizza as a snack was pretty damn bad. The legroom was alright, airlines these days dont really offer extra legroom whether it is a charter flight or an established airline. Only reason I rate this airline as average with 3 stars and not poor with 2 stars is because of the price of the tickets.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank NikoMCph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

This has to be the most uncomfortable flight ive ever been on... My knees were tighten up against the front seat due to lack of space.

The food was horrible aswell, and the service very mediocre

ver limited in flight media content.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Pablo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC