We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

I didn't receive my flight ticket from Lol.travel ?

1 post
I didn't receive my flight ticket from Lol.travel ?

So today i booked a travel to Kuala lumpur 989€ with Lol.travel

they just send me a Confirmation with a number called PNR but it seems fake because PNR contains 6 carachter but what they send me contains 10

No ticket no other informations when i contact them they don't respond

i contact Qatar airways the fly company in charge told the don't have my reservation

please need help dont know what to do who know them ?

when i checked my bank account the money whas gone to "Easy Market spa"

my flight is in 4 days it s for my new work and new life i dont have any money any more i worked so hard to get them now dont know what to do

any one has deald whith them please ?

8 replies to this topic
Australia
38,543 posts
8 helpful votes
1. Re: I didn't receive my flight ticket from Lol.travel ?

There are lots of warnings and complaints about lol travel on many of the TripAdvisor Travel forums.

Many flight bookers don’t have live pricing so maybe that email and number you received was only a confirmation that you have requested to book. Then they will take a few days to try and book the flight at the price you paid. Maybe they will and you would receive your e-ticket. Or maybe they can’t and they will ask for more money, or offer alternative flights. If those don’t suit or you don’t want to pay extra you would need to ask for a refund. Don’t say “cancel” as you may lose all the money you have paid. Refunds won’t be fast, and they may take processing fees or other fees out of any refund. Or you may be offered a Voucher instead of a refund. Maybe their Terms and Conditions on their website would tell you more about their processes.

Other sites have bad reviews of them too:-

https://au.sitejabber.com/reviews/lol.travel

You can also type Lol Travel into the search box on the main TripAdvisor forums homepage to find and read existing topics about them from people who chose to book hotels and flights with them. Maybe you can find similar experiences to yours and read what happened to them:- https://www.tripadvisor.com.au/ForumHome

I hope everything works out and you are sent your e-ticket. If they do send it then immediately check on the airlines website to make sure everything is ok with your flight. Good luck.

2. Re: I didn't receive my flight ticket from Lol.travel ?

Tripadvisor staff removed this post at the original author's request.

What are forum guidelines?
 
Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
122,424 posts
365 helpful votes
3. Re: I didn't receive my flight ticket from Lol.travel ?

I agree that Lol.Travel likely haven't booked anything for you yet. The only sensible thing to do for a flight in a few days time is to book directly with the airline, then you will see live pricing plus availability and you will actually book a flight rather than make a booking request as you do with the likes of this company.

That's for the future, though. For the here and now, please take heed of Avanti's excellent explanation and advice.

1 post
4. Re: I didn't receive my flight ticket from Lol.travel ?

Where you able to get your ticket before the flight...because the same has happened for me..

penna
Destination Expert
for Marrakech, Morocco
37,817 posts
26 helpful votes
5. Re: I didn't receive my flight ticket from Lol.travel ?

"Where you able to get your ticket before the flight"

What do you mean ticket?

Have you checked your reservation directly with the airline?

6. Re: I didn't receive my flight ticket from Lol.travel ?

Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat.

What are forum guidelines?
 
7. Re: I didn't receive my flight ticket from Lol.travel ?

Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat.

What are forum guidelines?
 
8. Re: I didn't receive my flight ticket from Lol.travel ?

Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat.

What are forum guidelines?
 
Reply to: I didn't receive my flight ticket from Lol.travel ?
Get notified by e-mail when a reply is posted
Get answers to your questions
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Hong Kong. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.