Canadians beware! High pressure sales people. They make it sound so wonderful but in the end you are paying everything in US prices to book. We paid $8,000 Cdn. for a 5 year trial or $1,600 a year. When we booked it was about 2,500 for a week. Add the $1600 and it's costing us $4,100 and we still have to pay airfare. That is pretty pricey. Is it worth it? We may never know if Covid continues as we bought at the end of 2019.

We got lied to so that we would buy this membership. It's an awful membership. You can't travel when, where, or how often you want like they say and advertise. Did you find away out? We need help too!

Ray (reply #18) and 552DDT (reply #19 ) are accurate and everyone should read them. You should also read the consumer protection law: https://www.profeco.gob.mx/juridico/pdf/l_lfpc_06062006_ingles.pdf

If you're in Mexico when you sign, you can rescind within 5 days no matter what ULC says.

Also, as of May 2022, the ULC contract is full of holes. For just a few examples: my version had two contradictory jurisdiction statements, one proclaiming Mexican law/jurisdiction and one electing Panama. Mexican consumer protection law voids any election of a foreign jurisdiction, so the Panama crap is blown out of the water. Also, with me at least, they failed to fulfill thier own contractual obligation to deliver they contract in Spanish, which gives me grounds to void the contract. Now, I don't speak Spanish, but they are still obligated by the wording of the contract and by Mexican law to deliver it in Spanish.

If you're past the 5 days, voiding for failure to deliver in Spanish may be your only option, if they failed to do that with you. You'll need a lawyer likely to handle the voiding, but a rescission within 5 days you may not need one if you can write the letter yourself and get it in registered mail with return receipt.

Hope this helps. I'm still in the dispute phase for my deposit, so we'll see if this ends with the credit card company (if they read and agree with my reasoning) or if I have to take my case all the way to PROFECO. I'll try to follow with an update. Also, be sure to look on the date on this because I'm sure they'll try to patch some of thier contract flaws as a result of my dispute.

Did anyone have any luck with cancellations? We signed up with 2 days remaining on the holiday, but called and emailed to cancel as soon as we arrived home. The offers they showed us online didn’t exist by the time we got back home and we we’re obviously just easy targets for a very pushy sales team. The service team have told us we can cancel but will not refund our money, we have opened up a dispute with Visa and cancelled while on the call with the VISA fraud department so they actually hear the call and responses to the lies we were told. Obviously they did not admit to miss selling anything or twisting the presentation and miss representation of the contract, it’s incredibly stressful trying to find out if there was any success with anyone getting the deposit back, I can’t seem to find anywhere this has successfully been done?

JJ - if you signed this contract in Mexico and cancelled within 5 days you need no reason and they must return any monies you've paid. Visa should understand this. If not, make sure they do.

Hi Tex, thanks for your reply. Unfortunately we signed it in the DR and I’m struggling to find anyone who has successfully cancelled

J J - contracts signed in DR are governed by their laws. Here's what I found elsewhere:

"The Dominican Republic does not have a statutory rescission period. You have to look for the cancellation clause in the contract you signed to see if any rescission time was given and strictly abide by any notice requirements. If you are certain that there is no cancellation clause, then you may be bound by the contract and will need to contact the Seller in order to request cancellation, or thereafter, file suit to rescind based on breach of contract."

Is there a way out?!

I just thought I’d give you a quick update (I couldn’t see many others)

I have managed to cancel and get a full refund from ULC directly and the funds have already been transferred back to my bank

So although this was signed in the Dominican Republic, and cancelled after we had already arrived home, without having any cancellation rights I have still managed after some persistence to resolve the issue myself without legal advice or assistance from VISA

So there is hope for everyone trying to escape who has been lied too, miss sold and disputing the information provided at point of sale

I have to say it was a tough few days speaking to the member care team, but they did finally give me the result I wanted, I will never make the same mistake again!

Keep locking your card as this timeshare is a absolute scam. You literally get nothing for your money but the privilege to wear a black band.

We like the resort but whenever we try to book a room we always are told there are no more members rooms available. Even in the low season. They will not upgrade even if it's a couples honeymoon. You pay a huge premium for nothing and in fact we booked the Sirenis through a online company for much cheaper than membership pricing last vacation. Please save your money or buy mine at a much reduced price