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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$7 - US$68
CUISINES
International
Meals
Lunch, Dinner, Drinks
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features, about
Reviews (387)
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369 results
Traveller rating
132
140
57
17
23
Traveller type
Time of year
LanguageEnglish
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Traveller rating
132
140
57
17
23
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Reviewed 3 weeks ago via mobile

Don’t let the name turn you away. The food tantalises the taste buds with amazing back of the pallet after tastes. The textures are to die for and served with a great staff. Tell them POJ sent you for a special surprise. This will have...you going back for moreMore

Date of visit: June 2022
Helpful?
Reviewed 20 May 2022 via mobile

Food quite tasty. We ordered the chilli lobster. Service was quite fast & efficient. Reasonably priced. Overall, we had a satisfying meal.

Date of visit: May 2022
Helpful?
Reviewed 19 April 2022

Planned to try this with friends, but end up very disappointed with the food. We r in a group of 11 pax, 7 adult 4 kids and they wanted us to order the exact good for the adult.. We already order a set of 6...and insist us to order 1 more to make up for 1 adult, that means order another set. Feel cheated and not worth the price. The food wasn't as tasty and not that freshMore

Date of visit: April 2022
Helpful?4  
Reviewed 27 November 2021 via mobile

Came in with 6 other friends (7 of us in total) and was told that the Tower of London dish is only for 6 servings. The additional customers are forced to order additional ala carte. Otherwise, they will not serve you at all. NO SHARING...ALLOWED HERE! Server only served 6 plates and bibs and left me alone without anything. Do you think that is fair judgment? I’ll leave it to you to decide. I have NEVER heard that customers are not allowed to share food at an eatery. Have you? Is that even legal? Ridiculousness x9999999. Word of caution: if you want to order Tower of London but have more than 6 in your group, either be prepared to pay EVEN more for additional ala carte OR not be served at all.More

Date of visit: November 2021
Helpful?14  
Reviewed 4 November 2021

The lobsters were not fresh. My wife and daughter suffered from vomiting and diarrhoea. Luckily my grandson was not affected. When contacted to report the matter, the Outlet manager did not bother to respond. Whats the point of having a lab to supposedly ensure quality...when it failed miserably. If they think I wanted a free meal, they are wrong. Consumers ought to be protected and operators of this international franchise should have more heart.More

Date of visit: October 2021
Helpful?15  
Reviewed 21 September 2020 via mobile

Queued for 1 hour because of weekend. Ordered 1 lobster and 1 burger with lobster meat and 1 drink costing nearly RM340. The lobster was over-cooked and they did nothing to replace it. The burger was horrible. RM168 for such a small lousy burger. The...lobster meat on the burger was pathetic. Very over-rated. Ramli burger tasted much better. Will never ever go again. MF!!!More

Date of visit: September 2020
Helpful?16  
Reviewed 24 August 2020 via mobile

Good food but close too early. 🤐🤐🤐Food were good the last time time visited. Was hoping to have a romantic dinner at 9.30pm. Oh no!. Tables all up.

Date of visit: August 2020
Helpful?
Reviewed 28 July 2020 via mobile

Lobster roll (seven spices) - very good!! Pricey of course, but excellent taste. Oh and the lady that took our order was nice in answering our first-timer questions. Overall service was rather speedy too.

Date of visit: July 2020
Helpful?
Reviewed 10 July 2020 via mobile

There will always be a queue to dine there especially during peak hours but it was worth the wait. The menu isn't extensive but the quality remains intact. Their lobsters as we were told were flown in from Canada. They tasted great and the delightful...deco of the restaurant will entice you to enjoy your food. The charming taste will definitely make us come back whenever we visit Genting Highland.More

Date of visit: July 2020
Helpful?3  
Reviewed 26 May 2020

You must try this when you go genting. Although got a bit expensive but you won't regrets. That is very nice.

Date of visit: July 2019
Helpful?6  
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Questions & Answers
Ask a question
achiteing
19 July 2019|
AnswerShow all 3 answers
Response from BenGoh1963 | Reviewed this property |
Haha I cannot answer your questions whether New Cook or not as only the outlet will know. As for my recent trip on 23rd June 2019, it was marvellous as like my first try.
1
Vote
beasp2017
8 June 2019|
AnswerShow all 11 answers
Response from Keith L | Reviewed this property |
Assuming 2 adult meals and a side for for child, cost should be RM350-450, depending on what you order.
1
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Frequently Asked Questions about Burger & Lobster

Yes, Burger & Lobster offers takeaway services.

Burger & Lobster is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5