The Cafe Royal

The Cafe Royal

Someone from this business manages this listing.
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+44 1461 202865+ Add website
Hours
Sun
9:00 am - 7:00 pm
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
4.5 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
HK$70.00 – HK$201.00
CUISINES
British
Special Diets
Vegetarian Friendly
meals, features
Is this restaurant good for large groups?
About
Occupying the building on the site where Robert Burns wrote the 'diels awa' wi the exciseman', The Cafe Royal Annan was opened in 1967. We provide high quality food, from a Full Scottish Breakfast to Fish and Chips, Baked Potatoes, Salad and Filled Rolls. Open 7 days a week from 9am-7pm. We have an outdoor eating area as well as a smoking shelter for our smoking customers.
PRICE RANGE
HK$70.00 – HK$201.00
CUISINES
British
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Delivery, Takeout, Outdoor Seating, Seating, 有泊車位, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
4.5
4.5 of 5 bubbles487 reviews
Excellent
350
Very good
69
Average
38
Poor
10
Terrible
20
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Sally H
Townsville102 contributions
5.0 of 5 bubbles
Dec 2019 none
Turned up as a group of 8 on a Sunday night with no booking. Had a really delicious meal. The service was very prompt and the staff were delightful and extremely welcoming. The food here really is very fresh. The potatoes are still cooked fresh for the chips - a real rarity these days.
Written 25 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohnPagani
Hello Sally H, apologies for the late response, we've been busy rearranging our business to cope with the Covid 19 emergency. We are thrilled you enjoyed your meal and your review makes our hard work all worth while. We hope to welcome you back when you're next in the area.
Written 11 May 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Linzoo
Scotland3 contributions
5.0 of 5 bubbles
Feb 2021 family
Cafe Royal you’ve got your new working way off to a tee. Fantastic service as always. Nothing is ever a problem for you guys. We’ve had chippy teas & also lunches at work regular during Covid & we couldn’t fault your delivery or collection service. Fresh piping hot food delivered right to your door with a text message to let us know your on route, what more can we ask for. Learning a whole new way of serving the public to the very best of your ability must be a challenge in itself. You guys are awesome, keep up the good work.
Written 28 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

argala
Larkhall17 contributions
5.0 of 5 bubbles
May 2021 none
It was such a pleasure to once again visit a fish restaurant and sit in for a fish tea. How we missed that wee treat. Hygiene measures were obvious and executed as an apparent routine by all staff. Even the change from the cash register was automatically sanitised! All staff greeted us with a genuine and warm welcome and quickly took our order... 2 large battered haddock suppers and tea for 2. Our bill was £18.80. Our suppers were freshly cooked and served quickly by a friendly waitress. All necessary condiments were supplied in individual sachets and if anything, we felt they were too generous with our chips, probably not a fault for many of their other customers so had to leave some. The seating area is well socially distanced and staff have their temperatures regularly checked and monitored. Both my husband and I thoroughly enjoyed our meal out and will most certainly return for another meal... Soon.
Written 2 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P
Hello Argala, you’ve certainly taken notes about your stay and we appreciate you’ve noticed the extra measure we are taking to ensure the continued safety of our guests. More importantly, you enjoyed your Fish and Chips and that’s why we are here. We look forward to welcoming you back again very soon. Say hello, it’s always a pleasure to meet your valued Tripadvisor Reviewers. John Pagani
Written 13 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LEM
3 contributions
2.0 of 5 bubbles
Oct 2022 family
Very expensive, £23.00 for two adults and a child for small breakfast items. I ordered the breakfast panini, on the menu it stated it came with baked beans when it arrived there were no beans so I questioned this and was told it doesn’t come with beans, if that is the case the menu needs changing. My partners roll was not fresh it was like it had been sat out all night and barely eatable. I’d the staff/chef pull their socks up it could be a really nice little cafe. I will not be returning for a long while.
Written 15 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P
Hello LeahmC6316JZ, thank you for taking the time to offer your feedback. On the matter of the panini, there are two breakfast paninis, one with beans and a further one which is just the panini. I think there may have been some confusion but either way, it doesn’t sound like it was handled very well at all and for that we offer our apologies. The breakfast rolls are fresh every morning from a local baker. All in all your experience sounds way below our usual standards and if you’d like to contact me directly on 07841989796, I will arrange a full refund. We hope you won’t wait too long to return as we’d love the opportunity to make up for your last visit. John Pagani
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

susanpL1887WZ
Lancaster61 contributions
3.0 of 5 bubbles
Aug 2020 none
This once amazing place to eat (see previous reviews) has now changed. This was one of our regular haunts for breakfast. The menu was extensive and the Scottish Breakfast was to die for. Today was a different world. The food choice was tiny and although still really tasty, was spoiled by the inability to even get a piece of toast with the breakfast. If, like me, you like to dip your egg, or make bacon butty.... no chance. The vegetarian option had vanished too. Really disappointed, so much so, that we are not going back unless things change.
Written 16 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohnPagani
SusanpL, thanks for your review. We are currently serving a limited menu to follow and exceed government guidelines for Covid-19 mitigation. Some things have changed and these changes are temporary. It states this on the single use menus. We have removed foods which require a high degree of handling before being cooked as well as removing equipment within the kitchen to make room for the extra we require to ensure our staff and customers are kept safe during the worldwide pandemic. Rest assured once it is safe to do so, we will reinstate our full menu. The safety of our hard working staff and valued customers is always our number one priority.
Written 17 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeanette H
1 contribution
1.0 of 5 bubbles
Sept 2023 couples
We ordered haddock and chips to take away, when we got home (10 mins away), the chips were lukewarm, seemed stale and chewy, and there seemed an awful lot of batter in proportion to the amount of fish. The overall flavour was ok, but we appeared to have a residue left in our mouths which was like a white fatty substance that resembled 'lard' on the roof of our mouth. At £10.00 for a portion of haddock and chips we can honestly say we won't be back in any hurry to return..... PS; the fish was cooked to order which took 15 mins (don't mind waiting for freshly cooked food!), therefore, we expected a hot, fresh, premium carry out of haddock and chips, given the accolades this restaurant has received. We won't be back given it's one of our local chippies.....
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma L
1 contribution
5.0 of 5 bubbles
May 2021 family
I have lived away from Annan for over 20 years, and can honestly say I have never found a chippy to match the cafe royal - and I've tried plenty! My first visit to Annan, following lockdown restrictions being eased had to include a visit to the cafe royal and it did not disappoint. My friend and I both had fish and chips, cooked to perfection and plenty of it . My daughter had sausage and chips and she said it was the best she's ever had, which is high praise from a 7 year old! My niece had macaroni cheese, and its fair to say there was not a crumb left on the plate when she finished. Staff were cheery and helpful as always. Cannot recommend enough and will always make sure I can squeeze in a cafe royal when I return 'home'.
Written 30 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P
Hello Emma, thank you so much for taking the time to write a review. We rely upon all feedback to evaluate our overall performance. It’s a true thrill to read you decided to eat with us for your first visit after lockdown. I will ensure all our team get to read your review. I know it will make their day. Thank you once again. John Pagani
Written 31 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Frondeg15
Carlisle29 contributions
5.0 of 5 bubbles
Aug 2021 couples
Excellent fish & chips with tartare sauce. We ordered the food online and had it delivered to our house. We are new to the area and have just moved in. The food was outstanding and so was the delivery lady who also delivered the food. So friendly and welcoming.
Written 15 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P
Hello Frondeg15, first of all, welcome to the Annan! It's a lovely place to live and I hope you are settling in nicely. Thank you so much for such a glowing review. I will pass on your lovely comments to Gill, our delivery driver who will be thrilled. We look forward to serving you going forward for many years to come. John Pagani
Written 17 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Clare C
Felixstowe6 contributions
4.0 of 5 bubbles
Jun 2022 none
Our hostess at the B&B in Kirtlebridge recommended we go here and we weren't disappointed. Two plates of scampi and chips and a plate of smoked sausage and chips went down a treat - and the two gentlemen with me repeatedly commented on the generous serving of scampi all the way to Kirtlebridge! We'd all happily come back here. The only downer was that we initially sat at the back of the cafe - we soon realized that the back door doesn't shut properly and the wind was blowing in. You'd have had an Excellent rating if not for that.
Written 29 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nottsguy84
Carlisle92 contributions
3.0 of 5 bubbles
Nov 2022 friends
Passing through and heard that Cafe Royale is ok for a chippy tea. Fish n chips x2 and a curry sauce was the order! The food was fresh and tasty and came to just over £20. But the fish is really small and meagre for a chippy. Same order in central London last week cost less and fish was much bigger. That being said it’s tasty and cooked fresh which is nice to see. One thing I will say is, if you’re a chippy curry sauce fan then don’t order it here.
Written 23 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rob P
Bradford7 contributions
5.0 of 5 bubbles
Sept 2020 none
Popped in on a wet day for some fish and chips to take back to holiday cottage. Good distancing rules throughout. fish cooked fresh, and was amazed with the huge portion sizes. Added sausage & peas, and parcel included mayo, salt & vinegar. yummy. No wonder the carrier bag was so heavy. Cheered up my day. Top stuff. Oh and check out the personalised number plates!
Written 5 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohnPagani
Hello Rob P, thank you for taking the time to write us such a positive review. We are glad we cheered up your day and that makes all our efforts worthwhile. We'd like to think that is what we do whilst keeping everyone safe during this challenging time. Last year, we changed two of our vehicles to zero emmisions as part of our Co2 lowering road map. We use only biodegradable packaging as well as wooden cutlery for take away. The number plate is a bit of fun and if it brings a smile to just one person, it's done it's job! So glad you noticed. kind regards, John Pagani
Written 6 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jim J
Dumfries2 contributions
1.0 of 5 bubbles
Dec 2023 couples
We went to lunch at the Cafe Royal on Sunday ( 10thDecember) We travelled from Dumfries to go there as usually the food is lovely. My husband had fish & chips & I had the gammon & macaroni cheese combo. To cut a long story short the food was not up to its usual standard. The mac cheese/gammon dish was horrible. I managed to eat about half of it but was put off by the chunks of gammon that looked discoloured & were overcooked & also there was hardly any flavour from the macaroni cheese. My husband got a very small piece of fish & the batter was soggy so he didn't finish his meal either. We were very disappointed with our meals & we have been to the Cafe Royal numerous times. For the prices they are charging now the meals they should be a LOT better. WE will not be back there now. There are lots of other eating places with better food to spend our money in.
Written 14 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Charlotte W
7 contributions
5.0 of 5 bubbles
Jun 2023 couples
Great lunch! I had the steak pie with chips and it was delicious, my boyfriend had fish and chips and ordered a curry sauce separately, the portions were big and everything was lovely. Clean inside, staff were friendly and food came quickly. Highly recommend
Written 30 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sharron Sloan
Carlisle31 contributions
5.0 of 5 bubbles
May 2020 couples
A big shout out to all the amazing staff at cafe Royal who are going above any beyond the call of duty during a very difficult time due to covid19. Here are a very motivated staff team that "think outside the box" to continue to provide a much needed service in the area. It is clear to see that the wellbeing and safety of staff and customers are at the forefront. The quality and consistency of the food is exceptional. Both my husband and I had the fish supper. Which was of a very high standard-and to be recommended 💯
Written 13 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohnPagani
Hello SharronAskey90, thats a top review and we truly appreciate you taking the time to write it for us. It has been a difficult decision to reopen but as you noticed, we work hard at ensuring everyone's safety with measures including extra cleaning, ppe, the current social distancing measures as well as taking the oxygen levels and temperatures of all our staff before the start work each and every shift. Thank you once again. John Pagani
Written 15 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MrMickey1
Blackpool61 contributions
5.0 of 5 bubbles
Dec 2022 family
Visited this chip shop yesterday (ate in) whilst staying with the in-laws. Staff were very friendly when taking my order and bringing the food to the table. Everyone really enjoyed their meals. Rest of family had.... Salt & pepper squid supper, fish sandwich, scampi supper and chips with peas & gravy. I had the battered pigs in blankets, chips and cranberry gravy supper. It was fantastic!!! Everyone wanted to dip their chips in the gravy I don't eat fish so judge a chippy on their chips and this place gets a solid 9.5/10. Cooked to perfection and they have the little cripsy bits too which are great. As I said, I was visiting the in-laws and this chippy will definitely make future visit to see them more enjoyable 😉 (sorry if they read this🤣) Looking forward to visiting again in the futute...definitely recommend!!
Written 28 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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THE CAFE ROYAL, Annan - Menu, Prices & Restaurant Reviews - Tripadvisor

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