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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Location and contact

Back Bay
0.9 km from Boston Public Garden
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PRICE RANGE
US$5 - US$20
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
CUISINES
American, Cafe
FEATURES
Delivery, Highchairs Available, Takeout, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Accepts Credit Cards
Reviews (656)
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577 results
Traveller rating
334
194
36
10
3
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Time of year
LanguageEnglish
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Traveller rating
334
194
36
10
3
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All reviews breakfast sandwich scones french toast pastry chicken behind the counter line cappuccino
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Reviewed 8 July 2022

We visited on many occasions on our trip to Boston. They have good section of foods. The breakfast toast and French toast is excellent. A selection of salads and sandwiches, our favourite was the roast beef and the Chocolate Cream Pie was wonderful. This was...in a smaller unit last time we visited but I am pleased to see how it has grown. The staff are excellent. The only annoying thing is you can't order via the APP unless you are a USA resident, which is a shame. We tried to use it a couple of times and we saw a Canadian who was also complaining about the same issue.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 January 2022 via mobile

Stopped in for coffee and was sadly disappointed. Americano and cappuccino where made with that bitter coffee that is very unappealing. To top that off they were hit even that hot! Sad that I’m todays day and age something as simple as a good cup...of coffee is not a given at a place that looks as nice as this. For the record, We are Starbucks Italian roast drinkers.More

Date of visit: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 November 2021 via mobile

Flour offers consistently fine food. I use the app to place orders and pick up my orders. The staff is very friendly, but there are times when Flour gets very busy and orders placed hours earlier are not ready on time. This is a minor...annoyance, however, and I will happily return.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 October 2021 via mobile

Food and pastry was good but two things really bother me. The line to order was extremely long. They only have one person taking orders. About 12 people work behind the counter but they all seem to be handling online and app orders. They treat...ordering in person as an inconvenience. They also said nothing to the guy with a large dog (not a service dog) in the cafe for about 15 min. The dog was sniffing people and they were patting him. Even though they had a sign on the door, nothing was said. A guy came in without a mask on and they immediately told him to put a mask on, but a dog in a restaurant they don’t care about. I had the coconut cake, was ok but definitely not fresh made, tasted like it had been in the refrigerator a while. On the plus side the roast beef sandwich and the fennel salad were very good. I have been here a few times and will be back as long as the follow health codes.More

Date of visit: October 2021
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Reviewed 16 October 2021

Quality, price, service - everything is excellent at Flour! It's my go to for quick and quality lunch. A gem of Boston.

Date of visit: October 2021
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Reviewed 29 September 2021 via mobile

This is a great option for a quick breakfast or lunch. We went for breakfast while visiting from out of town. I had a yogurt parfait, a currant oat scone, and a London Fog, all of which were very good. They had some wonderful looking...cakes and pastries, as well. There was a decent amount of seating, so we were able to eat in, but I could see where it could fill up quickly, particularly in the morning. The process to get food after ordering was a little confusing, as some items are brought to you and others you’re supposed to pick up from the counter.More

Date of visit: September 2021
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Reviewed 17 September 2021

This is a popular place with the 20-something crowd. If you're a regular you know the order routine, but I was a first timer (as others I noticed) and the line which started outside was confusing as to how to order. There was one line...that was really two as you moved along: One to order at a kiosk and one to order in person - this was not clear to me for a bit. Then I sat and waited for my order and the first time my name was called I didn't see who yelled out my name (as there are multiple people filling the orders and yelling names). So I looked confused trying to figure out who had my order. Then when I got it, I found it was not completed - seems that there was ALSO multiple people filling my one order (getting together the items I ordered separately). Good thing I checked my order before I walked out. So I waited for my name to be called a second time. SO CONFUSING. As to the food - so, so in my opinion. Maybe the hassle to get my order tainted my food opinion - so take it as it is.More

Date of visit: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flour Bakery, General Manager at Flour Bakery & Cafe, responded to this reviewResponded 20 September 2021

Hello- I am so sorry that the process was not smooth. We are always trying to tweak or process so that it is more user friendly. If you want to talk further, please email me at kerri@flourbakery.com and I hope you will give us another...More

Reviewed 29 July 2021

After a very long and frustrating wait to eat at another nearby restaurant, I decided to walk down the street to Flour instead. While they were also very busy, the staff greeted us upon arriving, and they all worked quickly to move the line so...that no one was waiting too long. I was able to order and leave with my food within 15-20 minutes. When I was leaving, a staff member thanked me for visiting. My food was labeled and packaged perfectly, and it was all delicious. This just proves that it take both good food and good customer service to make an eatery successful. Thank you Flour!More

Date of visit: July 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flour Bakery, General Manager at Flour Bakery & Cafe, responded to this reviewResponded 2 August 2021

Hello Maria! Thank you for the awesome review. I am so happy that your visit to Flour was such a success! We hope to see you again soon! Kerri

Reviewed 19 June 2021 via mobile

Saturday brunch time and it was very busy. Learned we could’ve ordered at the inside table and had it brought to us, however didn’t know so stood in line. The breakfast sandwich is huge and delicious, piquant aioli and rocket lettuce with scrambled egg and...bacon. Really liked the Arnold Palmer on the menu and my husband had an iced latte that had a cinnamon flavor in it - delicious! Really enjoyed the experience.More

Date of visit: June 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flour Bakery, General Manager at Flour Bakery & Cafe, responded to this reviewResponded 12 July 2021

Hi Connie, I am so happy that you enjoyed your experience! I hope to see you again soon! Kerri Flour Bakery

Reviewed 3 June 2021

Given the upscale location very disappointed with old stale bread and chicken used for upscale priced chicken sandwich. Tough times I know for restaurants but using ingredients that should have been thrown out does not help business. Definitely would not recommend.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tanya L, General Manager at Flour Bakery & Cafe, responded to this reviewResponded 8 June 2021

Hi there, thanks for visiting and I'm very sorry to hear that your sandwich was not excellent and fresh. We do bake our bread every morning and I will follow up with the managers at Flour Clarendon St on how we are storing the bread...More

Reviewed 26 May 2021

Excellent coffees and danishes, especially their blueberry muffins! There was no indoor seating but they brought the breakfast out to you quickly. I will definitely go back there again!

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 May 2021

So, I like sandwiches and all but not big on them when I travel (not too exciting). However, I found myself needing to eat by this place and decided to try their...you guessed it...sandwich. I must say, I am a fan! Fresh, interesting ingredients, and...very, very tasty!! They were very busy (line out the door/down the street busy) and service was prompt and I did not have to wait too long for my food. Good stuff!More

Date of visit: April 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 May 2021 via mobile

Flour is one of my go to places for lunch. The online ordering is quick, easy and accurate. The food is first rate, particularly the baked goods, salads and sandwiches. Prices are a bit high, but the consistent high quality justifies those prices.

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 April 2021

Had a massive delicious breakfast sandwich on gluten free bread- OMGG. So good. That gf bread is insanely good. Haven't had a filling breakfast like that in awhile. Thanks for looking out! We are grateful for allergy friendly meals that actually taste good and fill...us up!More

Date of visit: April 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 March 2021

Full, interesting menu but I came for the baked goods. Beautifully displayed cornucopia of all sorts including gluten-free. Get your calorie count in one stop because you won't be able to leave with just one choice.

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
nancy d
18 October 2016|
AnswerShow all 3 answers
Response from 962lynnb | Reviewed this property |
no delivery that I am aware of. You could give them a call though.
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Jsull826
24 September 2015|
Answer
Response from DebbieNH | Reviewed this property |
I am not sure if they serve pumpkin bisque. When I went to the restaurant it was still summer time.
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FLOUR BAKERY & CAFE, Boston - 131 Clarendon St, Back Bay - Restaurant Reviews & Phone Number - Tripadvisor

Frequently Asked Questions about Flour Bakery & Cafe

Yes, Flour Bakery & Cafe offers takeaway services.

Yes, Flour Bakery & Cafe offers delivery services.

Flour Bakery & Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4