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James Hook & Company

440 Atlantic Ave, Boston, MA 02110
+1 617-423-5501
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  • Excellent69%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster roll” (717 reviews)
“live lobster” (79 reviews)
“chowder” (126 reviews)
Closed Now
American, Seafood, Soups
$$ - $$$
440 Atlantic Ave, Boston, MA 02110
All Details
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1 - 10 of 1,243 reviews

Reviewed 2 days ago via mobile

OVERALL: Visited this place 4 years ago, enjoyed it then as we enjoyed it now. FOOD: Ordered lobster roll, lobster bisque and clam chowder. Lobster roll packed with sweet meat. Chowder is good with a clam meat in every spoon. LOCATION: Part of the downtown...More

Thank nc3042017
Reviewed 2 days ago via mobile

Finally got here before our weekend was done, and they did not disappoint. 2lb lobster for brunch at 10:30 why not? They are under construction right now, I believe, so the hours are pretty tight. Definitely want to go back next time for the new...More

Thank Doug1730
Reviewed 3 days ago

We had a great time and this was the best lobster roll I have ever eaten. Lots of lobster and not too much dressing. Fun to sit outside and eat in the tent!

Thank nhj52
Reviewed 6 days ago via mobile

Today we stopped for freshly Steamed lobster, to crack open & dip in hot butter ! We’re originally from Maine..the 2 ) 1 1/2 pounders came out to us within minutes ! ! It takes 15-20 min to steam a live lobster ! Believe me,...More

2  Thank Sherry P
John M, Owner at James Hook & Company, responded to this reviewResponded 3 days ago

We're surprised you didn't receive that fresh lobster flavor we're known for this time, Sherry. We always take great care in the preparation of every meal to ensure all our customers get the quality they deserve. It sounds like you didn't get an accurate impression...More

Reviewed 1 week ago

Real lobster shack in heart of downtown Boston. No frills, not much seating even, but great lobster and other fish. Perfect for lunch on the go, despite the queues, very organised, and very quick service.

Thank Nollaigbeg
John M, Owner at James Hook & Company, responded to this reviewResponded 3 days ago

We're happy our lobster roll was just what your lunch break needed. Thanks for the review! Hope you drop by and see us again soon. All the best, The Hooks

Reviewed 1 week ago

Being from the Midwest any lobster roll is good. This one was a little smaller (a little cheaper too) than the one at Yankee and the bread was not quite as good. They did have chips available though.More

Thank mjbinkc
John M, Owner at James Hook & Company, responded to this reviewResponded 6 days ago

Thanks for heading our way and giving our lobster roll a try! We build our rolls to really accentuate the flavor of our fresh lobster, but we're always willing to make it to order upon request. We look forward to getting the perfect roll out...More

Reviewed 1 week ago via mobile

My husband wanted a lobster roll as soon as we got off the plane. He read the great reviews. This was our first stop & it did not disappoint. Wonderful!

Thank LabloverButter
John M, Owner at James Hook & Company, responded to this reviewResponded 1 week ago

What's a bit of jet lag when you've got a lobster roll in your hand? Thanks for making us your first stop in town! We hope you have the chance to visit again soon. All the best, The Hooks

Reviewed 2 weeks ago

How do I stretch this review out to 100 characters? Simply put this is the BEST. Has Been. Is. Will be. A trip to downtown Boston would not be the same without a stop in to get the best of the best. Don't be fooled...More

Thank Dan S
John M, Owner at James Hook & Company, responded to this reviewResponded 1 week ago

We're happy a trip downtown isn't complete without one of our lobster rolls, Dan. Thanks for taking the time to share this with us! We hope you head our way again soon. All the best, The Hooks

Reviewed 2 weeks ago

I’ve been stopping here for live lobsters to take on flight home for over 30 years. It’s been a few years so the restaurant was a new experience.. Fantastic lobster roll plus chowder. Took 2 - 1.5 lb flight-packed live on flight home. TSA looked...More

Thank Russ G
John M, Owner at James Hook & Company, responded to this reviewResponded 2 weeks ago

It's always a pleasure making sure those lobsters are perfectly packed for the flight home, Russ. Thank you so much for your continued support over the years! We can't wait to hear from you again. Safe travels, The Hooks

Reviewed 2 weeks ago via mobile

Outstanding! Heard and read the reviews and boy were they correct. Delicious Lobster rolls. Also had the Clam Chowder and Lobster Bisque, both were soooooooo good! A expensive lunch, but well worth it. A must eat place when in Boston. Note that there is really...More

Thank Tracy M
John M, Owner at James Hook & Company, responded to this reviewResponded 2 weeks ago

We're glad you had the chance to try what everyone's been talking about, Tracy. Thanks for visiting! We can't wait to have you back the next time you're in the area. All the best, The Hooks

The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
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Questions & Answers
23 July 2018|
AnswerShow all 2 answers
Response from dgouldd | Reviewed this property |
28 November 2017|
AnswerShow all 6 answers
Response from TiffanyDC2015 | Reviewed this property |
Indoor seating cause it was wintertime for my visit.
6 July 2017|
AnswerShow all 7 answers
Response from Mike M | Reviewed this property |
Yes there is parking outside but I don't know whether there are any time limits best wishes Mike
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$15
Restaurant features
Takeout, Outdoor Seating, Seating, 有泊車位, Wheelchair Accessible, Accepts American Express, Accepts Visa, Accepts Credit Cards
Good for
Kids, Local cuisine, Child-friendly
Open Hours
10:00 AM - 3:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 6:00 PM
10:00 AM - 5:00 PM
Location and Contact Information
  • Address: 440 Atlantic Ave, Boston, MA 02110
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 617-423-5501
  • E-mail
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
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