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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$20
CUISINES
Asian, Thai, Vietnamese
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Reviews (307)
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268 results
Traveller rating
132
95
27
8
6
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LanguageEnglish
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Traveller rating
132
95
27
8
6
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All reviews pad thai drunken noodles soup khao soi gyoza great pho spicy delivery
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Reviewed 25 September 2022

My favourite dish - done so well. Great, friendly customer service. Will be back this next weekend when I am back in Boston.

Date of visit: September 2022
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Reviewed 21 September 2022

We arrived as a table of 4 friends. We were recommended by our hotel. We were given little time to peruse the menu before the waitress came to take our order. She then bizarrely asked for ID before taking our drinks order( we are all...over 70).We found this amusing and asked if we were too old for alcohol!, The food arrived within 5mins….the meals were very tasty, no complaints BUT as soon as one of us looked like he had finished the waitress pounced and removed the plate even though others were eating.They clearly wanted the table back…we had been in there for less than 50 mins. It was not cheap and we felt pushed out. Would not recommend as our evening felt stressful.More

Date of visit: September 2022
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Reviewed 7 January 2022 via mobile

We ordered online. Time estimate for delivery was 30 min, actual delivery was 40 min. The soup was delivered with fork to eat. Soup and Eggplant dish tasted mediocre at best.

Date of visit: January 2022
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Reviewed 19 December 2021

7 of us ate here after some Christmas Pops. The food was outstanding. It was the best Drunken Noodles I've had in memory. Great Pad Thai/Great Pho. The bill for all of us was only $115. The lunch sized dishes are HUGE. The staff is...very friendly and constantly checking in on you/filling glasses etc... The restaurant is small and is usually set up for about 20 or so tables for 2. The staff constantly has to rearrange the seating situation and once they fill up there really is no waiting area outside of a small vestibule, so you may have to wait outside when they are busy. But I would wait, because the food was fresh, spicy and a bargain for Boston.More

Date of visit: December 2021
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Reviewed 14 August 2021

First, the value is amazing. The atmosphere is so-so but you come for the savory, full, flavors of the offerings. Gyoza was very good with a great ginger sauce. the Duck Noodle soup was so full of flavor. Com Heo was just as full of...flavor and wonderfully presented. Service was quite pleasant. Much less busy than our first time here 2 years ago so the whole meal was more relaxed and enjoyable . Menu available via QR code but a person took our order.More

Date of visit: August 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 June 2021 via mobile

Beyond Amazing Service and Food! Pho Basil got us (family of 4) seated in no time. We ordered quickly and the food was out timely as well. The portions are massive and extremely well priced, given the size of the food. The servers are extremely...polite, and will do anything to help you out. Thank you Pho Basil for an amazing experience!More

Date of visit: June 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 April 2021 via mobile

Service was subpar. Kinda busy for lunch. It took too long for me to be seated. I ordered a pho beef dish. It was okay but nothing to rave about. Not a pleasant atmosphere. Prices were reasonable.

Date of visit: April 2021
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Reviewed 20 March 2021

We were in Boston for my husband's work and I used Trip Advisor to find this restaurant as it was in short walking distance from our hotel. Upon entering the restaurant, you walk into an inside area then pass through another door to get into...the restaurant. People were waiting both inside this "holding area" as well as outside to get seated. It was cold so I went inside the restaurant by the door and was told by the waiter who put me on the waitlist to stand in the "holding" area. So ridiculous. I came here from FL and it was 30 degrees outside. He seated both other sets of people and I'm standing there by myself. I was told my wait was 10-15 minutes. Then a group of five people come well after me. They happened to be Asian and a table came available, which should have been mine, yet he goes outside to them talking foreign and told me to wait until another table opens so they could be seated. I was PISSED! I would have left then, but came to this place to order take out for my husband who was working late. I waited almost 30 minutes when I finally got seated. Well, I'm sitting there a good 10 minutes and I waved my hand to the same guy who took my name and seated me and said, "No one has helped me yet." He told me again to wait because he had to assist another table!!!! I was speechless. Never has this happened in any other restaurant I've been to ever. He finally takes my order and I placed take out orders as well, never came and asked how my food was, nothing. He was also rude as he delivered the food with the check. I'd NEVER recommend this establishment to anyone. Food decent, but I left there pissed off and wishing I had never stayed.More

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 February 2021 via mobile

This was something indescribable! Totally loved it! Kai Soi was really on of the most amazing things I tried in a long time. Duck noodles. Everything was perfect!

Date of visit: February 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 September 2020 via mobile

I went back for the kao soi and was a little disappointed this time. It has changed since the last time I had it. It was still good but may not get it again if I go back. Might try something new.

Date of visit: September 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 February 2020 via mobile

This dish was the best ever. I went in with a picture of it and ordered that way and was not disappointed!

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 February 2020

Very busy place serving large portions of delicious mostly inexpensive dishes. Fast, efficient service. Usually overcrowded, causing some perceived pressure to leave promptly..

Date of visit: February 2020
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Reviewed 3 February 2020

Consistently, Pho Basil serves excellent Thai food - fresh, tasty, nicely prepared. Best Thai restuarant in the area.

Date of visit: January 2020
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Reviewed 14 January 2020 via mobile

It was a cold day in Boston, and it was lunchtime, and I was looking for a place to eat. After some research on the internet I saw I was near Pho Basil. Wow! What a delightful little restaurant. Not only is the staff charming...and accommodating, the food is authentic. I have spent lots of time in both Thailand and Vietnam and was surprised to find many of my favourite dishes. Lunch was ao good that I got takeaway for dinner. The menu is extensive so all I can say is order different things until you find your favourites. I will certainly be here more often now that I know how good it is.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 December 2019 via mobile

I ordered the Kao Soi pho (soup) for lunch on a very cold December day. It was one of the tastiest meals that I recall eating in quite some time...filling layers of flavor that made me smile with each mouthful. The only problem was that...I knew no matter where I was going to eat for dinner that night while visiting Boston, it wasn't going to be as satisfying - regardless of the price. The restaurant was full but I found the service to be timely, reasonably attentive and friendly. I'd go back tomorrow, if I could.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
cathyk909
13 April 2019|
AnswerShow all 2 answers
Response from Chicky-Athens | Reviewed this property |
I'm a bit tardy with this reply. They do not take reservations. If you go during lunch time, you should expect to wait up to 15 minutes for a table. Be sure to give your name to one of the waitresses. It's an informal... More
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PHO BASIL, Boston - Symphony - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Pho Basil

Yes, Pho Basil offers takeaway services.

Yes, Pho Basil offers delivery services.

Pho Basil is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 3.5