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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
HK$47 - HK$180
CUISINES
American, Bar
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (454)
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LanguageEnglish
Traveller rating
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Reviewed 3 days ago via mobile

First visit, stopped in for a quick breakfast before antique shopping. The service was friendly and fast. The breakfast bowl with delicious real corned beef and over easy eggs (cooked to order) was so good, my daughter gave it two thumbs up. The everything bagel...cream cheese and Lox was a perfect satisfying bite. Loved being able to select my tea of choice from the ‘Box’. We also tried the chocolate croissants from a local bakery. Located right in the heart of downtown on the main shopping thoroughfare was so convenient. The street parking is limited, but Parking garage is just a block away, free on Sat/Sun, very reasonable M-F. Well worth a stop for a quick bite.More

Date of visit: March 2024
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Reviewed 30 October 2023

It makes me very sad to write a negative review; however, I am in hopes that this may help to improve what use to be a favorite place. My family went in for brunch. The food was terrible! The eggs had a very weird taste,...the home fries were over-done and did not have any flavor. The sausage was over cooked, and I never received the grits. The English muffin was buried by other food and was cold. No butter or jelly. The “presentation” was absolutely awful! The two servers were scrambling to keep up and were definitely under staffed. I went back to use the restroom and it was dirty. After leaving, we walk past the owner and another employee sitting outside totally unaffected by the poor business practices going on inside. Won’t be back and very sad to see that this restaurant has deteriorated to this point.More

Date of visit: October 2023
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Reviewed 7 September 2023

Ordered chicken strips with fries and cole slaw. Chicken was good. Fries okay. Cole slaw was rancid. Also ordered a piece of cake to go from their appealing looking sweets display. Driest, stalest dessert I had gotten anywhere and we do alot of traveling. Staff...was friendly. Will not revisit.More

Date of visit: July 2023
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Reviewed 5 August 2023

The kitchen is super unclean, flies everywhere expired ketchup etc. there’s like no cooks which is why the wait is always so long. Never eat here

Date of visit: July 2023
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Reviewed 22 June 2023

We stopped at Clocktower for what we thought would be a quick lunch, but agonizingly slow service made it an ordeal. The grilled cheese sandwich I ordered was burned when it finally arrived. An eclair tasted like it was a day old and was not...fresh.More

Date of visit: June 2023
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Reviewed 28 May 2023

The server was great ! No complaints with the service. The food, ordered fried pickles - they were over fried and hard. Fried mozzarella was good. 2 out of 3 burgers were suppose to be medium, ended up with medium well. The cowboy burger, couldn't...taste the pulled pork, the bacon cheddar, the bacon was super hard - the sweet potato fries were over fried and hard. The wings were the same, tough. Not sure if there was something wrong with the fryer but the only thing decent was the fried mozzarella. This is definitely not a family restaurant, no kids menu but they did offer half portions which was nice, The Mac n cheese was pretty plain so kid safe. Overall I was pretty disappointed in the food but great service. Maybe just get alcoholic drinks.More

Date of visit: May 2023
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Reviewed 24 February 2023

There seemed to be plenty of tables open, and I got seated right away, however the service left something to be desired. I had called ahead to ask about soups of the day, but then when the server finally told me about the menu, he...didn't mention all of the soups, so I ordered something different. In the time I was there, the soup took like 25 min to come out, and I was dining alone. The table next to me had one of their orders sent back, and another table got up and left after their orders weren't taken fast enough. All in all, the french onion soup was fine, but felt like too much bread in the bottom. It took a long time to get the check, and for the server to also pick up the check. After I paid, on my way out, I had also wanted to get a dessert out of the dessert tray, but there was a line, and no one helping, so I left.More

Date of visit: February 2023
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Reviewed 25 January 2023

I ate here about half a dozen times last Spring as I was saying goodbye to friends in the area. The food was good, especially the Sunday brunch. Service was a bit slow and patchy in quality.

Date of visit: May 2022
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Reviewed 7 January 2023

I should have actually read the reviews rather than go by the ratings. My mistake. Weekend late lunch. We were seated relatively quickly. The restaurant was not busy. Our waitress got our drink order and brought them to us quickly. She took our orders soon...after. Things deteriorated after that. After an excessive wait (possibly 45 minutes?), our food came out. No one ever came to let us know how things were going. Once we got our food, no one came by to see if things were okay. I had to get up and go find our waitress to order desert. I had to get up again to go find her to get our tab. We felt very incidental to her being there to talk to the other waiters and the bartender. As to the food, their chips were very good and the fries were also. My husband had a Cuban which he found was rather bland. I had a bacon and cheddar burger. The cheddar and the bacon did not add any flavor and the meat itself was also bland. I only ate half and left the other half there, rather than take it home. The deserts and sweets they have there look divine! I had coconut cake for desert and it was very good. There were multiple other deserts I would have liked to have tried also. Ordering sweets to go will probably be the only thing we would ever stop in for again. We certainly are not going to sit down for a meal.More

Date of visit: January 2023
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Reviewed 25 September 2022 via mobile

The restaurant was not busy, and they seated us right away but then forgot about us. The couple seated before us had a server at their table before they even opened their menus. Two tables came in 10 minutes after us and were served their...cocktails and placed their food orders while we were still waiting for a server to come over once. We waited 15 minutes and still no one even looked at our table (in the middle of the room) let alone talked to us. We finally left when the couple that had been seated just before us got their food. Never again. You are better off walking to any of the other restaurants.More

Date of visit: September 2022
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Reviewed 5 September 2022 via mobile

Service never has to be that bad. If you are a server, bringing a beer that is only 3/4 full because the keg ran out, and then never bringing anything else to drink while your customers waits 45 minutes for 3 sandwiches and fries (party...of 3 people), even when other drinks have been ordered, is never anything but bad service. Coming by once during that 45 minutes only to say “your food is taking longer than usual” is never anything but bad service. I cannot get over how bad the cumulative bad service was at this restaurant. I got up and walked to the bar to get water for our table only to be blatantly ignored by the bartender. When our food came, the server still didn’t bring drinks. A glass of tea showed up as we were taking our last bite of food. Not an exaggeration. I left the server a 15% tip because there’s something wrong with me and I can’t physically leave nothing but I regret it now that I’ve written the review and reflected on how bad the experience was. Food was pretty good. Will never return.More

Date of visit: September 2022
Helpful?1  
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Reviewed 1 September 2022

I still can't believe how terrible their customer service is. We were told that there would be a long wait. We were ok with that since we didn't have anywhere to go. We got seated at a filthy table where we were responsible for cleaning...off the leftover foods and sauces with napkins. We ordered drinks while we waited. After a 45-minute wait, instead of bringing our drinks, the waitress (who had been cold and seemed like they were a little off) came and informed us that they know longer had available seating because of a reservation and asked us to go somewhere else. It was unbelievable.More

Date of visit: August 2022
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Reviewed 5 July 2022

They were not "taking tables" and would not allow us to wait. We ate elsewhere and came back a few hours later, for lattes and dessert. While waiting to be seated by hostess, we perused the dessert cases. The first case contained MOLDY baked goods...and a fly. We high-tailed it out of there and were thankful we were turned away for lunch.More

Date of visit: July 2022
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Reviewed 13 June 2022

We ate here twice during our recent visit; once for lunch and again for breakfast a couple days later. Both experiences were very enjoyable. The fare was very well prepared and quickly served. Service was excellent and pricing was reasonable. A "no-surprises" spot that isn't...flashy, but is dependably good.More

Date of visit: June 2022
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Reviewed 8 January 2022

We enjoyed our breakfast. Three of 6 people had ordered the loaded breakfast platter - each customized it slightly different. Everybody was happy with their choice. The others were not quite as happy. Why are some meals served on a real plate and others in...a plastic basket? Same with drinks: why did 5 of us get real glasses and mugs, but one (who most would have appreciated a mug) got a paper cup? We seemed to be the first ones in the restaurant today - maybe this explains why it was a bit chilly? The of us never took off their coat.More

Date of visit: January 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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dimondgirl75
8 July 2018|
Answer
Response from Ralph D | Reviewed this property |
I always like to err on the side of making a reservation, whenever possible. Having said that, we didn't do that when we went and had no problem getting in. I'm sure it depends on the night and the season...
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dimondgirl75
8 July 2018|
AnswerShow all 4 answers
Response from chizzlechink | Reviewed this property |
Np Parking but parking isn't a problem. You really want to walk a block or two to see this super cute downtown anyway.
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cvz7358
31 October 2017|
AnswerShow all 5 answers
Response from sheerinfam | Reviewed this property |
But I'm not the owner nor do I work there. Call and ask for Kim or John Di Guardo
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CLOCKTOWER EATS & SWEETS, Staunton - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Clocktower Eats & Sweets

Yes, Clocktower Eats & Sweets offers takeaway services.

Clocktower Eats & Sweets is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4