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RATINGS
Food
Service
Value

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CUISINES
Fast food, Soups
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features, about
Reviews (18)
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1
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Reviewed 5 November 2021

We ordered from there last month and everything was fine. We order this week and none of the sandwiches was as ordered. The worst of the lot was an Italian that came with meat only: No cheese (much less the extra cheese we paid for),...no lettuce, no onion, no tomato, no oil, no seasonings; and 2/3 of the meat was in the middle of the bun in a big, dry lump. Gave them a "2" because the chicken pot pie soup was as before.More

Date of visit: November 2021
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Reviewed 16 May 2019

Very nice options of sandwiches here, and the portions seemed to be bigger than the more more popular outlet chains. Really loved it.

Date of visit: May 2019
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Reviewed 26 October 2018 via mobile

Can you call a sandwich a mushroom cheese melt if it has one tiny slice of mushroom on each half, and maybe a tablespoon of cheese on the entire sandwich? At this Potbelly, apparently you can. Thank goodness I asked for lettuce and tomato or...this sandwich would have been empty. Lousy food, indifferent service, waste of money, never again.More

Date of visit: October 2018
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Reviewed 22 February 2018

I had the Italian sandwich and it was very good. You order at a counter and then advise the staff what you want on your sandwich from a wide group of choices. The staff is very friendly and say hello when you enter the place....At one time, they had a musician playing during the meal, but not today. The sandwiches are reasonably sized and are fairly priced.More

Date of visit: February 2018
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Reviewed 19 July 2017

Restaurant was busy and appeared to be short staffed, but they did a good job manage the never ending flow of people in line inside and at the drive thru. The food is always great quality and freshly prepared. I ordered a med salad with...some customizations removed and a few items added from a different salad on the menu. They had NO problem with the requests and got it 100% correct. LOVE their cookies! Thick and soooo soft! Parking lot gets very congested due to poor design. Creates a traffic flow problem and opportunity for accidents with people coming and going. Be careful! We almost had a fender bender.More

Date of visit: July 2017
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Reviewed 23 April 2017

Love our Potbellies! Fell in love with them at Midway Airport years ago and was so excited when they popped up in Sugar Land! We use their online order tool so we can grab and go when on the run. Usually works well. My favorite...is the croutons they make to put on their salads. If you ask they will give you a container of just the croutons. If you're really lucky they will be fresh and still warm.More

Date of visit: March 2017
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Reviewed 22 October 2016

We love this place! You get more meat and their sandwiches are cheaper than Subways. My kids get a big and split it since they like the Wreck which has all kinds of meat on it. I like to get the Wreck salad and then...I can add any sides I want which is nice and their house vinegrette is delicious. If you have never been, you should stop and give them a try. They can get very busy during lunch time because a lot of people from Flor and the Drs offices go there.More

Date of visit: September 2016
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Reviewed 15 June 2016

I am around this place all the time but had never stopped by. A friend recommended it. It has a drive thru, but we went in and it was cozy inside. Lots of woodwork. I read that it had originally started as an antique shop...in I believe Illinois. Anyway I had a really good fresh greek salad. My daughter had a skinny sandwich which less bread. The sandwich was heated up. One of the servers pointed out that they will begin serving breakfast soon. Friendly service. We will be back!More

Date of visit: June 2016
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Reviewed 26 May 2016 via mobile

I love the Italian sandwich, but everything that I have ever tried at potbelly is delicious. Always fresh. The restaurant is fast and well worth the $. The sugar land potbelly usually has a lot of younger folks working who will start up the small...talk and sometimes give a little banter which adds to the laid back ambiance. My kids love coming here.More

Date of visit: January 2016
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Reviewed 5 December 2015

Potbelly's is an upscale Subway with a big selection of sandwiches. The toppings for the sandwiches are somewhat limited, Was disappointed that onions and sweet banana peppers were not available. This is an order at the counter as the options would be impossible to keep...track of by a waiter. Must say, it is a fast operation. If you are not a fan of mustard, the amount you get on a sandwich can be a little overwhelming. Recommend any salad. They are all great. Don't recommend coming for lunch. Very limited seating and parking.More

Date of visit: November 2015
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Reviewed 17 November 2015

What sets the Sugar Land Potbelly apart? We love their salads! I get the Uptown and the wife gets the farmhouse. Both excellent, yet we have the blue cheese on the side. The Zaps chips are fantastic. I love their ice tea. Service is quick,...except at lunch as it can get crowded. Parking lot is small so come early. Drive in lane inhibits the lot as well. The Oatmeal Chocolate chip cookie and any of their shakes so good.More

Date of visit: October 2015
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Reviewed 2 November 2015

I took my dad out to lunch the other day. He had never been to Potbelly and was a bit dismayed when he discovered that they are primarily a sandwich place. But, he went along and ordered his sandwich with chips and a drink. We...sat down to eat and after the first bite he said what a great sandwich it was. Now he wants to go back to Potbelly.More

Date of visit: October 2015
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Reviewed 14 October 2015

I ate here for the second time recently. The first time I went I was totally confused as what to order. This is an order at the counter type restaurant. My first visit I ordered a sandwich and the second one I ordered the Uptown...Salad. I enjoyed the salad with the Potbelly Vinaigrette dressing. I would make a return visit when I am in the area.More

Date of visit: September 2015
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Reviewed 10 September 2015

While visiting I decided to try this place out. You may want to go inside instead of the drive-thru if you're new ! The menu is a bit confusing at first. Many many options. I think I went for the italian wrap. It was fresh...and hot. Pricing was not that bad. The location though is a little crazy if the traffic is bad. Would definitely eat at this place again.More

Date of visit: August 2015
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Reviewed 13 August 2015 via mobile

Sandwiches are good, prepared quickly, with enough variety to keep most people happy. Seating is limited and parking is a bit crowded so using the drive through is an option that should be considered.

Date of visit: August 2015
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POTBELLY SANDWICH SHOP, Sugar Land - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Potbelly Sandwich Shop

Yes, Potbelly Sandwich Shop offers takeaway services.

Potbelly Sandwich Shop is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5