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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Asian, Mongolian
Meals
Lunch, Dinner
Reviews (34)
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Traveller rating
14
14
3
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0
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LanguageEnglish
Traveller rating
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3
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Reviewed 22 January 2020

I had higher expectations than what my actual experience was at this restaurant. First, there was a long hair in the protein section on the food bar. Okay, it happens when people are near food filling their bowls. I don't hold the restaurant liable for...that. What I DO hold them responsible for is the servers thumbs being all in the food bowl when being brought to the table. Every server I observed delivered multiple bowls at a time and hand their fingers embedded in the food. The lack of professionalism of the servers wear headphones and air buds was also ridiculous. The cleaning of the tables consisted of a dirty rag, no cleaner used, and then the servers delivering food with their thumbs in the food bowls again without washing of their hands. The salt and pepper shakers on the tables were once grinders of a name brand salt/pepper company sold in grocery stores but altered, or should I say purposely broken to be shakers with preground ground salt/pepper added in them. Tacky! The ladies restroom was in need cleaning. I couldn't get past all the health department violations to actually want to eat the food but did manage to choke a bit down. It was okay. This place looked like it was once a great place but lack of proper management/cleanliness will prevent me from ever going back.More

Date of visit: January 2020
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Reviewed 15 November 2019

If you want full control over the ingredients of your stir fru, this is the place to go. I have been to similar restaurants all over but this is the best I have found, IMHO. You have choice of meats, shrimp, and squid as well...as many vegetables plus 1 or 2 eggs, if you care. If you pack your bowl right, you will have two meals for the price of one - one half to eat and half to go.More

Date of visit: November 2019
Helpful?2  
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Reviewed 3 September 2019 via mobile

From time to time I visit the restaurant with my colleagues. It is located in 10 minutes walk from our office. You can select whatever ingredients and sides you want and in 7-10 minutes your meal will be ready. It is about 10 bucks per...person.More

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2019

Liked the concept, where you build your own meal! Select whatever you would want eat, even the sauces and condiments, then choose the rice or noodle to have your stir fry ready in minutes. The service is fast and fresh, and the final outcome, very...tasty.More

Date of visit: May 2019
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Reviewed 4 April 2019 via mobile

Owner is very stingy. Restaurant isn’t the cleanest. Pretty pricey. The sauces taste horribly off. The Mongolian restaurant in Richmond is WAYYY better, especially in regards to sauces. However, this restaurant’s food quality is pretty constant, as is the Richmond restaurant’s is. If I’m ever...in Richmond, I’ll go there. Not really thrilled about Kublai Khan anymore.More

Date of visit: April 2019
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Reviewed 5 March 2019

Excellent food and the atmosphere is quite nice. Very clean. You pick your food and they cook it for you. Good selection of spices with variety of food.

Date of visit: January 2019
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Reviewed 29 August 2018

Wish to show off your innovativeness and creativity? Ever tried your hand at preparing excellent Stir Fries? Kublai Khan offers you the opportunity for both! As a large group of nine people, we had the possibility of trying out almost all the permutations and combinations...of a phenomenal array of raw material ... chicken, fish, prawns, beef, sausages, shell fish, pork; all kinds of veggies like carrots, onions, cauliflower, beans etc etc; a wide variety of sauces - both proprietary and kitchen sauces; spices and herbs; carbs like rice, noodles and a variety of pastas; seasoning et el ...long list of displayed raw material - the only thing that limited you was the size of the bowl to fill up! Then we stood and watched the Chef convert our selections into well prepared stir fries! Pssst...: There are a number of recipe cards kept just before the display of the raw material - they can be good indications for the kitchen-illiterates as to which raw ingredients they should take for their concoctions!More

Date of visit: August 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2017 via mobile

Fantastic, you take your plate and add all the meat, veggies you can fit on it, they have chicken, steak, shrimp, fish, crab, all veggies all sauces and then choose rice or noodles. Fantastic and more than enough food

Date of visit: December 2017
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Reviewed 28 June 2017 via mobile

This place is the "subway" of stir fry. It is awesome to be able to go through the line & make your selections & then stand back & watch prepare them up immediately! Talk about fresh...

Date of visit: June 2017
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Reviewed 11 February 2017 via mobile

Enjoyed the food. Made a stir fry bowl with chicken and shrimp and beef. Added all kinds of spice and the chef made it for me. I loved it.

Date of visit: February 2017
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Reviewed 30 September 2016

This was a fun adventure. We took our little stainless bowls up to the food bar and made our choices on what we wanted in our stir fry. Then it was cooked up in a jiffy with rice or noodles, and if you chose wisely,...it is delicious!! I followed a recipe for their "favorite" sauce, which turned out to be very bland. Unfortunately, you are stuck with it..everyone else in my party loved theirs. Like I said, it is an adventure!!More

Date of visit: September 2016
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Reviewed 21 August 2016 via mobile

Gather all your ingredients and put in a bowl for the chef to cook. There are different meats and fish and many veggies to choose from.. At the end of the line you can mix your sauce with many different spices and hand to the...grill chef to prepare. A noodle or rice is included and their are some sauce recipes to choose from or create your own. It's a fun change once in awhile . Food has always looked fresh and the restaurant has been clean. Hopefully you don't get a big line or very slow people in front of you.More

Date of visit: August 2016
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Reviewed 30 November 2015

This is our 1st time eating lunch at this location in Sugar Land. The place seems cozy, friendly and great selection of food. Fast service and reasonable price for lunch ~$8.99. You are the chef .........Select your choices of meat/chicken/pork, etc......then meat seasoning. Next are...variety of vegetables, then spices and wala you are done....hand it over to the staff. At the same time, selection your choice of rice or noodles. Waited ~5 minutes and the food is cook and ready to eat. Overall, very good.More

Date of visit: November 2015
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Reviewed 10 November 2015

Love the selection. On the pricier side for lunch about $10pp. I went with my husband for lunch and liked it a lot so we took our kids which was too expensive when all they wanted was chicken teriyaki so I wouldn't bring them back...for the cost. I love the great selection of veggies and meats. Waiters are friendly and attentive.More

Date of visit: October 2015
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Reviewed 1 October 2015

You walk in, you are given a plate and proceed to a bar with a variety of raw ingredients such as meat, chicken, vegetables,ham, sausages, and others you should not overlook the spices. You will compose your own plate then deliver it to the cooking...bar where they will prepare your meal after asking your preference of noodle or rice. Very innovative and original,More

Date of visit: February 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KUBLAI KHAN STIR FRY, Sugar Land - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Kublai Khan Stir Fry

Kublai Khan Stir Fry is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4