We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (695)
Filter reviews
687 results
Traveller rating
208
240
129
66
44
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
208
240
129
66
44
Show reviews that mention
All reviews fries burger salad chicken sandwiches visiting hershey park after a long day hershey area
Selected filters
FilterEnglish
Updating list...
Reviewed 27 September 2021

I ordered the Teriyaki Chicken sandwich and have no idea what I received. The chicken was tender and cooked well, but no grilled pineapple. It had bacon, a slice of tomato and so much mayo I tried to wipe it off. One person ordered a...burger medium and it was hard and charred. The other ordered medium rare and there was no pink. The ice tea looked like water lightly colored with something, but no tea flavor. A root beer was ordered and a Pepsi was delivered. We were never asked if we wanted refills on drinks, more fries or the dishes cleared. We will go to the Harrisburg or Mechanicsburg location after golfing. Never will return here.More

Date of visit: September 2021
Helpful?1  
Reviewed 7 September 2021

I'm writing this review in Sept, and visited in July, so maybe things are better. However, during our visit, it seemed like they had a lot of new, unexperienced staff. Most of the wait staff seemed uninformed and overall unpleasant. We were given menus but...then when we ordered were informed 2 out of 3 of our orders were unavailable. I wish it had been told to us up front. The restaurant overall seemed dirty as if they didn't have time to clean, however we visited around 1 pm. The food was subpar. We don't have a red robin in my hometown so maybe I was expecting better or more, but it's pretty basic.More

Date of visit: July 2021
Helpful?
Reviewed 15 August 2021

The waiter was great. We had a group of eight and he kept our drinks full and check on us regularly. Food was good too. The wait for the food wasn't long.

Date of visit: July 2021
Helpful?
Reviewed 4 August 2021

Very Disappointing! The worst Cobb salad I've ever had, Amount of Avocado in salad equaled a tablespoon. Amount of other 'goodies' (egg and bacon crumbles was just as dismal. Blue cheese crumbles were non-existent; the croutons were overwhelming, and the chicken was not dice, but...a huge breast sliced into 1" wide pieces. I save the chicken for last and it turned out the chicken had turned; yuck! Needless to say I was very disappointed. Won't return.More

Date of visit: August 2021
Helpful?1  
Reviewed 10 July 2021 via mobile

We’re seated right away. Not that busy. Sat for 10 minutes no one came. Turned on “call server light.” Waited five more minutes. Left. Unacceptable. Never even asked for drink orders.

Date of visit: July 2021
Helpful?1  
Reviewed 22 June 2021 via mobile

My wife and I were in Lancaster for a couple of shows and found ourselves on a tight schedule for a bite to eat before attending a show. We stopped by the Red Robin and they were busy but we told the hostess that we...were on a tight schedule and she got us seated very quickly. Our waitress was awesome and the food was served in a very timely manner and it was good. We had a nice meal and was able to make it to our show in a very timely manner. Good service, good food and reasonably priced. I highly recommend.More

Date of visit: June 2021
Helpful?
Reviewed 30 April 2021 via mobile

I know it is a chain but it never disappoints. I love the royal Red Robin and the bottomless fries. Stopped in at lunch and it got very busy but our server didn’t miss a beat. Drinks, fries...she was on top of it. Another great...burger.More

Date of visit: April 2021
Helpful?1  
Reviewed 13 March 2021 via mobile

Our appetizers came out 20 minutes before our beverages. A bunch of people hanging around! Not well managed at all. Waitress was very inexperienced, kids Mac and cheese was cold, table did not get bussed. We had to sit with dirty dishes. Ordered boneless wing...appetizers and they didn’t even had sauce completely over the wings. The manager never walked around to check on patrons. There is a lot of horseplay 4 hostesses and the restaurant was not kept clean. With all the staff this place can be managed way better!More

Date of visit: March 2021
Helpful?
Reviewed 7 March 2021 via mobile

After a Hershey Bears game we stopped to have an early supper. This Red Robin was uniquely decorated with a spacious layout. We only had a few minutes and our waitress took our drink order promptly. We ordered the o-ring shorty and asked the waitress...to bring the bottomless fries before the sandwiches. My southern charm burger was great and the cheeseburger and chicken sandwich my wife and son ordered they both really enjoyed!More

Date of visit: March 2021
Helpful?
Reviewed 29 January 2021 via mobile

Food was great and server was even better. I ordered pretzels bites and I didn't like them. The server took them off my bill. I told ber it was ok but she didn't anything. Great customer service

Date of visit: January 2021
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
The Suites at Hershey
464 reviews
.62 km away
The Hotel Hershey
2,715 reviews
.95 km away
Courtyard Hershey Chocolate Avenue
236 reviews
1.14 km away
Simplicity Inn Hershey
231 reviews
1.36 km away
Best nearby restaurantsSee all
Devon Seafood + Steak
1,226 reviews
.97 km away
Troegs Brewing Company
856 reviews
.74 km away
The Circular
819 reviews
.95 km away
Houlihan's
1,013 reviews
1.00 km away
Best nearby attractionsSee all
Hershey Theatre
336 reviews
1.04 km away
Hershey Gardens
1,401 reviews
.75 km away
Troegs Brewing Company
614 reviews
.75 km away
The Hershey Story Museum
1,769 reviews
1.05 km away
Questions & Answers
Ask a question
Doug B
21 April 2016|
AnswerShow all 5 answers
Response from Keith F | Reviewed this property |
Yes, they do. There is a bar area in the restaurant.
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Red Robin America's Gourmet Burgers and Spirits

Yes, Red Robin America's Gourmet Burgers and Spirits offers takeaway services.

Red Robin America's Gourmet Burgers and Spirits is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5