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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
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meals, features
Reviews (704)
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Traveller rating
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132
67
44
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LanguageEnglish
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Traveller rating
213
240
132
67
44
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All reviews fries burger salad chicken the wait staff park milkshakes
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Reviewed 2 weeks ago via mobile

The service was great and the food was perfect. I went there with my wife and 4 children to have dinner. The waitress was amazing, patient and kind. The food came out quickly and exactly how it was ordered.

Date of visit: November 2022
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Reviewed 1 September 2022 via mobile

We sat at the bar and had a great meal. Kayla was working alone due to callouts and she still had a great attitude and made sure we had a great meal. The first time d was as expected and over it was a great...meal. Highly recommend eating n the bar here.More

Date of visit: September 2022
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Reviewed 28 August 2022

Waited a very long time for a table meanwhile the restaurant was empty. Used to be such a great place for burgers! Not anymore! Poor service. Below average food. Sad to see this go downhill. Great location right outside of the entrance to the park.

Date of visit: May 2022
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Reviewed 19 June 2022

The service was great. Our server was very attentive. The food was good too. Quick meal on the go. One of few places my entire family actually enjoyed.

Date of visit: May 2022
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Reviewed 4 May 2022 via mobile

They were fast. The food and drinks were delicious as always. It was my free birthday Burger day. And our waitress was amazing. What more could you want?

Date of visit: May 2022
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Reviewed 21 April 2022

Honestly, I went in with low expectations of just an average chain restaurant, but I was pleasantly surprised with the quality of food. I especially loved my milkshake, and my kids loved their burgers. But what really makes me give a 5-star review is the...service. I know how short-staffed places are, and it can be hard on staff, but they really seemed to be working together to keep things running smoothly. If I'm ever in Hershey again, I'd go back.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 April 2022 via mobile

Ate here for lunch on a Monday. Staff was friendly, but seemed overstretched. Husband had a bbq burger which he loved. I had the southwest salad which had bland dressing and was short on toppings. The saving grace was the chicken, very flavorfull.

Date of visit: April 2022
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Reviewed 17 March 2022 via mobile

The server said they were out of several items because they had been busy. I guess that was also why the place seemed dirty. I do not understand why any highly trafficked restaurant would have carpet🥺. The food we got was ok. This is only...the 2nd Red Robin I’ve ever eaten in and the 1st one set a high expectation.More

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 December 2021

As always the burgers did not feel freshly cooked they're never at a really good temperature when they bring them out they're always kind of lukewarm to cold and the taste of their burgers have definitely went downhill their fries are always good though

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 September 2021

I ordered the Teriyaki Chicken sandwich and have no idea what I received. The chicken was tender and cooked well, but no grilled pineapple. It had bacon, a slice of tomato and so much mayo I tried to wipe it off. One person ordered a...burger medium and it was hard and charred. The other ordered medium rare and there was no pink. The ice tea looked like water lightly colored with something, but no tea flavor. A root beer was ordered and a Pepsi was delivered. We were never asked if we wanted refills on drinks, more fries or the dishes cleared. We will go to the Harrisburg or Mechanicsburg location after golfing. Never will return here.More

Date of visit: September 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 September 2021

I'm writing this review in Sept, and visited in July, so maybe things are better. However, during our visit, it seemed like they had a lot of new, unexperienced staff. Most of the wait staff seemed uninformed and overall unpleasant. We were given menus but...then when we ordered were informed 2 out of 3 of our orders were unavailable. I wish it had been told to us up front. The restaurant overall seemed dirty as if they didn't have time to clean, however we visited around 1 pm. The food was subpar. We don't have a red robin in my hometown so maybe I was expecting better or more, but it's pretty basic.More

Date of visit: July 2021
Helpful?1  
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Reviewed 15 August 2021

The waiter was great. We had a group of eight and he kept our drinks full and check on us regularly. Food was good too. The wait for the food wasn't long.

Date of visit: July 2021
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Reviewed 4 August 2021

Very Disappointing! The worst Cobb salad I've ever had, Amount of Avocado in salad equaled a tablespoon. Amount of other 'goodies' (egg and bacon crumbles was just as dismal. Blue cheese crumbles were non-existent; the croutons were overwhelming, and the chicken was not dice, but...a huge breast sliced into 1" wide pieces. I save the chicken for last and it turned out the chicken had turned; yuck! Needless to say I was very disappointed. Won't return.More

Date of visit: August 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 July 2021 via mobile

We’re seated right away. Not that busy. Sat for 10 minutes no one came. Turned on “call server light.” Waited five more minutes. Left. Unacceptable. Never even asked for drink orders.

Date of visit: July 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 June 2021 via mobile

My wife and I were in Lancaster for a couple of shows and found ourselves on a tight schedule for a bite to eat before attending a show. We stopped by the Red Robin and they were busy but we told the hostess that we...were on a tight schedule and she got us seated very quickly. Our waitress was awesome and the food was served in a very timely manner and it was good. We had a nice meal and was able to make it to our show in a very timely manner. Good service, good food and reasonably priced. I highly recommend.More

Date of visit: June 2021
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Questions & Answers
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Doug B
21 April 2016|
AnswerShow all 5 answers
Response from Keith F | Reviewed this property |
Yes, they do. There is a bar area in the restaurant.
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RED ROBIN AMERICA'S GOURMET BURGERS AND SPIRITS, Hershey - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Red Robin America's Gourmet Burgers and Spirits

Yes, Red Robin America's Gourmet Burgers and Spirits offers takeaway services.

Red Robin America's Gourmet Burgers and Spirits is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5