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Food was Amazing. We had a wonderful waitress. My food mistakenly came out with onions on it. I started picking them off and she insisted on getting me a new meal and encouraged me to take the extras home.
This place sucks! It’s a disorganized nightclub with no strong management. The majority of the bar crowd was all the people that aren’t working in the country right now. We were here on Labor Day when a hard working American wanted to enjoy a beer...and play some good music and my music got overridden to play black music to keep the crowd happy and drinks flowing. No one should be able to override music on TouchTunes. I don’t want to listen to their music anymore than they want to listen to mine.More
Date of visit: September 2021
Dreamer29423487069, Guest Relations Manager at Primanti Bros. Restaurant and Bar Hershey, responded to this reviewResponded 7 September 2021
We appreciate the feedback. Providing you with a positive Primanti Bros. experience is important to us. Would you mind emailing us at email@example.com with your name, contact information, restaurant location, and a link to this review for reference? Thanks!
Shame on me for coming back to this restaurant, though in my defense I figured after 3 years they may have figured out how to cook food and provide customer service. Unfortunately, neither of those rang true. Chicken tasted like leather - so overdone, I...couldn't even cut through it. No apologies from the wait staff and I ordered something else, which obviously was not rung in with any priority as it took another 20 minutes to serve. MIA wait staff, didn't refill drinks. Just overall, bad.More
Date of visit: July 2021
Dreamer29423487069, Guest Relations Manager at Primanti Bros. Restaurant and Bar Hershey, responded to this reviewResponded 16 July 2021
Thank you for taking the time to leave us a review, Melissa. At Primanti Bros, we pride ourselves with our excellent customer service and great food choices. This obviously wasn't the case during your last visit. Would you mind emailing us at firstname.lastname@example.org with your...More
If you are from Pittsburgh you know what you are going to get at this establishment. It is a sports bar but the food is different from what you will expect. We ate during lunch time and it was half full so the service was...excellent and the food was up to the usual very good standard. The fried pickles are very good and are unique at this establishment. If you get a sandwich it will have the meat/fish/chicken you select but also included in the sandwich will be fries, cole slaw, and everything you ordered. In other words, whatever you get will be inside the two pieces of bread you are eating. Sides like fried pickles are still separate, but everything ordered with the sandwich is in it. Either you like it or you won't.More
We made a reservation for a large group of 20 and we were told we’d be all set when we arrived. Upon on our arrival we waited 45 minutes after the time of our confirmed reservation and the hostess was very rude. She was openly...speaking about our group to other staff members, didn’t answer simple questions and continued to give us a tremendous attitude. When it was time to finally sit she just waived and motioned us to the table.
Our waitress (only one for our large party) was pleasant, very sweet and provided great service. She tried hard to please us and even though the kitchen sent us out cold food twice, she worked hard to make our experience a decent one.
5 stars for our waitress, 3 stars for the kitchen as I know they were busy but cold Mac and cheese is a bit ridiculous and a big zero for the hostess who should be terminated given her lack of service skills.More
Date of visit: June 2021
Dreamer29423487069, Guest Relations Manager at Primanti Bros. Restaurant and Bar Hershey, responded to this reviewResponded 29 June 2021
Thank you for taking the time to leave us a review. At Primanti Bros, we pride ourselves with our excellent customer service and great food choices. This obviously wasn't the case during your last visit. Would you mind emailing us at email@example.com with your name,...More
I didn't know much about this chain but looked it up and they're most famous for sandwiches. I'm not really into that, but figured I would go try the place as they had other stuff on the menu. Guess what? All the other stuff is...great too! Got the wings, pizza, pretzel, tenders, tots, all great!More
I can't speak on the actual restaurant, we ended up ordering a cheese pizza around 9 PM because we realized that we hadn't eaten anything but candy and chocolate. I ordered right from their website, it took about 20 minutes on a Friday night. My...husband went and picked it up, said that they weren't the most pleasant and he was told to "get it from the bench and go," but the pizza was good! We were surprised actually how good it was. We figured with it being a $15 cheese pizza our expectations were set low. Worth it, pizza was good!More