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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$26
CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (733)
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716 results
Traveller rating
372
162
73
48
61
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LanguageEnglish
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Traveller rating
372
162
73
48
61
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All reviews thai food calamari the river our waiter stir fry amazing food kingston riverside branch vegan
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Reviewed 4 days ago via mobile

Great food and service all round. Wally well looked after on what was a busy dinner service. Would recommend the calamari starter which was just fab. I could eat that all day.

Date of visit: June 2021
Helpful?
Reviewed 2 weeks ago

I visited bubasa with my boyfriend on a Monday lunch time as our first visit. Firstly they tell us they’re out of all coffee which was frustrating (but nothing they could do as apparently it was due to the supplier!) then the waiter was blunt...and patronising when I asked about wether or not the prawn crackers contained real prawn. The food itself was actually quite nice but the experience was ruined even further due to all the staff grouping together to mock a customer who had left (we heard him, he was concerned about sitting close to too many tables when there was room for him elsewhere) may I add this is a very valid concern and they proceeded to sit a couple next to him when there were many empty tables away from him they could of been sat on. We were sat by the door and heard all the staff laughing and making fun of a customers concerns saying things like “you’re more likely to die from” ect. Not very nice and doesn’t feel like a welcoming atmosphere due to this . Also it was quiet and there was plenty of staff, and not once were we asked during our meal if everything was okay, the only time they approached our table after taking our order was to deliver us our bill. ShameMore

Date of visit: July 2021
Helpful?1  
Reviewed 3 weeks ago via mobile

Great service, very clean felt very safe Food was excellent, well presented, tasty and as per the menu description. Service attentive but not fussy

Date of visit: June 2021
Helpful?
Busaba Managers, General Manager at Busaba Kingston Riverside, responded to this reviewResponded 3 weeks ago

Hi Kevin, We are very grateful for you positive feedback, We look forward to seeing you again. Busaba Kingston.

Reviewed 4 weeks ago via mobile

Great restaurant, good well cooked and presented dishes. Served by Janek outside overlooking the river, luckily sun out, absolutely fabulous but busy. Would recommend to everyone and all, very tasty well served by staff and caring Management.

Date of visit: June 2021
Helpful?
Busaba Managers, General Manager at Busaba Kingston Riverside, responded to this reviewResponded 3 weeks ago

Hi Mark, thank you so much for your kind words about Janek and the team at Busaba Kingston riverside, we are blown away by your positive words, we look forward to seeing you again soon. Sandra N

Reviewed 13 June 2021

Came with a group of friends to catch up after a long lockdown - did not disappoint! The service was lovely and fast! The food was delicious but definitely spicey! Cocktails were exciting and yummy!! Would definitely recommend!

Date of visit: June 2021
Helpful?
Reviewed 18 April 2021 via mobile

This restaurant has great vegeterian options! The menu has a great variety of food Staff are welcoming and genuine

Date of visit: April 2021
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Reviewed 27 December 2020 via mobile

Ordered through deliveroo a grilled chicken green curry with brown rice, cost me £18 ( incl delivery charge) , turns out it has only THREE pieces of chicken in there and the sauce is outrageous artificial GREEN, its definitely not worth the money and falls...way behind it's normal standard. Will not order again! Really disappointed.More

Date of visit: December 2020
Helpful?1  
Reviewed 10 December 2020

Lunch yesterday, kind of amazed at how they are managing customers and covid, esp given my coffee shop experience earlier that day. You need to have the NHS app and sign in, lots of hand sanitiser & the kitchen has a limited menu to allow...SD in the kitchen, and space to socially distancing. You cant be from more than one bubble. We always love this place and this branch is in a beautiful spot. Undoubtedly weird times- pretty quiet at 12.30. Food as good as ever perhaps, great squid, ribs, duck and green thai curry. Service professional.More

Date of visit: December 2020
Helpful?
Busaba Managers, General Manager at Busaba Kingston Riverside, responded to this reviewResponded 10 December 2020

we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you so much for your support during this difficult times and your kind words. Sandra

Reviewed 19 October 2020 via mobile

My husband and I came to Busaba for lunch today since it was my birthday and a nice bright day and we fancied sitting outside. Firstly, we were left waiting at the entrance for a while before any staff member acknowledged us and showed us...to a table. There weren't any available tables outside so we told the female staff member we would sit inside and look at the menu until one became free. We noticed 2 tables become available but we had to alert the staff to clean one up for us; this took at least another 20+ minutes. We were finally seated outside on a clean table, we ordered immediately and my dish came promptly, however my husband's was delayed and we had to ask the staff yet again for assistance and remind them of our order. Sadly, I had already finished eating before my husband's dish even arrived at the table. There were 3 members of waiting staff and the restaurant wasn't particularly busy at the time we visited so I have no idea why they were so slack. There was very little attention and no real apology for the inconvenience caused. The food was ok but the poor service left a taste in our mouth and I doubt we'd visit again in the future.More

Date of visit: October 2020
Helpful?1  
Reviewed 18 October 2020 via mobile

We went here for a late lunch after a beautiful visit and walk to Hampton Court Palace. The restaurant was very quiet (3:45 on a Friday) and we felt very safe as we checked in on the track and trace app, lots of hand sanitiser...available and we were greeted by a friendly and welcoming member of staff. I’m vegan and there were a few dishes for me to choose but the pad Thai is a huge favourite for me and it was absolutely delicious! My friend chose a beef rice dish which she devoured and there was a lunch time price deal before 4pm which we were able to take advantage of. We thoroughly enjoyed our food and a delightful bottle of wine, the service was good and we can’t wait to go back!More

Date of visit: October 2020
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Questions & Answers
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Adventure60457752062
6 January 2019|
AnswerShow all 4 answers
Response from Alison717 | Reviewed this property |
Reasonable, maybe like 25 pounds
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Frequently Asked Questions about Busaba Kingston Riverside

Yes, Busaba Kingston Riverside offers takeaway services.

Yes, Busaba Kingston Riverside offers delivery services.

Busaba Kingston Riverside is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4