I have nothing negative to say about the frozen custard; I absolutely love it. But what happened during the preparation of part of our order made my jaw drop. The girl at the window took our order, which included a Straw-Ana (has strawberries and banana...slices). We paid her in cash and she gave us our change. Then she stepped away from the register, picked up a banana with those same hands that had just been touching money, and peeled half of it and sliced it into the cup. She had her unwashed hands all over that banana -- and not just the peel. She wasn't the only employee there, and even if she had been, she should have washed her hands and put on plastic gloves before she handled food. I know she's young and obviously unaware that money is dirty, but I had to wonder what kind of training she got. Doesn't anyone realize that money is dirty? Even if it came straight from the Federal Reserve into our pockets, it wouldn't be clean. Of course, I pointed out to her that it is unsanitary and unacceptable to handle food after touching money, and I requested another Straw-Ana made by someone whose only task was prepping food. She looked at me as if I had just asked her to slit her own throat and bleed out right there behind the counter. She said something to someone, probably explaining how unreasonable I was being, and another Straw-Ana was made. This location is staffed by and large by kids, and that's not a general indictment against them, but sometimes young people don't think about what they're doing, so the customer has to. Good management and good training could have prevented that whole scenario, but both were unapparent the night we had to reorder the Straw-Ana.More