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The Cheesecake Factory

3710 US Highway 9, Freehold, NJ 07728
+1 732-462-6544
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Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible5%
Travellers talk about
“cheesecake” (101 reviews)
“lettuce wraps” (4 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
3710 US Highway 9, Freehold, NJ 07728
All Details
Write a ReviewReviews (361)
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1 - 10 of 340 reviews

Reviewed 1 week ago

Had an outstanding lunch there recently. Menu was excellent and reasonable price and waitress was kind and courteous. I had water and wife had hot tea. Bill came and I was shocked to see price of cup of tea was 3.50. That's higher than any...More

Date of visit: December 2018
Thank Beachguyspc59
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are so sorry to have disappointed you! If you'd like to share more with us about your experience, please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown menu. Thank you.

Reviewed 8 October 2018

We go to Cheesecake often. Lots of choices on menu and food consistently good Long waits in the evening but who has anyplace to go when you just want to eat

Date of visit: September 2018
Thank gene411
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 October 2018

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 25 September 2018 via mobile

We had gotten a gift card, so one night, think it was a Saturday, we decided to go at the last minute for dinner. Wait for 2 wasn't too long. Server was very happy to point my husband to a more expensive entree, but was...More

Date of visit: August 2018
Thank Elle B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 26 September 2018

Thank you so much for this review, Elle. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 23 September 2018

Saturday 1 pm. Arrived. Table for 3 outside. Lovely day and with good friends. Is started when the table was uneven and rocked. The waiter said he would fix it. I had to go upfront to get a person to fix it. Food took 20...More

Date of visit: September 2018
1  Thank barbara9611
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 September 2018

Hello. Thank you for bringing this to our attention. We are terribly sorry for the service you received during your visit! Our staff should have been much more attentive and please know we will address this with them. Thanks again and we hope you can...More

Reviewed 23 August 2018

Have not been here in while, but went last night with family. Food was great plentiful , great service, good price but our table lighting was a little dark. But this was very minor.

Date of visit: August 2018
Thank Loouis S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 August 2018

Hi Loouis. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 14 August 2018 via mobile

Today's luncheon with a colleague could have been a 4 or 5 but we were almost finished with our salads. The server advised us it would take 15 minutes for the bread to be cooked. Well that 15 minutes grew to almost 30 minutes. Not...More

Date of visit: August 2018
Thank Barbara B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 August 2018

Hi Barbara, We are so sorry for the service that you received from us. Our service should have been much better and all of this could have been avoided if our team was more attentive. Please know that we will address this with our staff...More

Reviewed 7 August 2018

Absolutely hate the floor in this place, it's always slippery and sticky as if it has not been cleaned in a while. Food is ok; portions for dinner are huge, cheesecakes are delicious however service on most days is terrible.

Date of visit: July 2018
Thank wcar165
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 August 2018

We are so sorry for this disappointing experience with us, Wcar165! We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 1 August 2018

had a late dinner at the cheesecake factory with my family, Food must very good, server was spot on, Waiter didn't write anything down, and got everything exactly right.. I would definitely go back, this place is usually extremely crowded, We want late and got...More

Date of visit: July 2018
Thank anthonycalco
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 August 2018

Thank you so much for this review, Anthony. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 30 July 2018

My husband and I decided to take our child to cheesecake factory as it is my favorite restaurant. We were getting the baby situated as I noticed the place was filthy. I was shocked cause we never had a bad experience with cleanliness before. We...More

Date of visit: September 2017
1  Thank Erica Russo C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 August 2018

Hi Erica. We are so sorry for this experience with us! Our staff should be making sure the dining room is clean at all times. We will be sure to address this with them and hope you can give us another chance. Thank you for...More

Reviewed 12 July 2018 via mobile

I recently received a Cheesecake Factory gift card. On one of the blistering hot weekends, my family & I decided to skip cooking or grilling and enjoyed a delicious meal in delightful A/C.

Date of visit: June 2018
Thank LovetoRestandRelax
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 19 July 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Ask a question
Questions & Answers
nancy112277
4 October 2015|
AnswerShow all 4 answers
Response from Arlene W | Reviewed this property |
Unfortunately Cheesecake factory doesn't take reservations. Be prepared for a long wait.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$15
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, 有泊車位, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3710 US Highway 9, Freehold, NJ 07728
  • Location: United States  >  New Jersey (NJ)  >  Freehold
  • Phone Number: +1 732-462-6544
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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