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Hard Rock Cafe Mall of America

5115 Center Court, Bloomington, MN 55425
+1 952-853-7000
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Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5115 Center Court, Bloomington, MN 55425
All Details
Write a ReviewReviews (328)
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1 - 10 of 316 reviews

Reviewed 1 week ago via mobile

This is good place to hangout in ground floor of mall of America. It adjacent to Nickelodeon universe so if you are tired of rides, come and energize here.

Thank Anurag S
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 1 week ago

Thanks for the review!! We are a great place to re-fuel, or wait for the kiddos with a beverage while they enjoy the amusement park. We hope you will visit again the next time you are at the Mall of America.

Reviewed 2 weeks ago via mobile

We were at the Mall of America and put our name in for a table of four. Our wait time was 30 minutes. After 35 minutes we went to check for an update and she said another 10 minutes. When we went to check again,...More

Thank Samantha E
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 1 week ago

Hi Samantha - I am so sorry to hear about your disappointing visit. You may contact me directly at mallofamerica.gm@hardrock.com if you wish to share more details (date and time of visit) so that we may address our opportunities and work with the staff to...More

Reviewed 2 weeks ago

Always love going to the various Hard Rock Cafes around the country and this one didn't disappoint either. The food got to our table fast the servers were very friendly and the prices were more than fair. We highly recommend going to the Hard Rock.

Thank DannyWasserman
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 1 week ago

Thanks for the review! We are so pleased to have given you a great experience - please stop in again the next time you are at the Mall of America and give us a chance to earn that 5th star!!

Reviewed 3 weeks ago via mobile

Our trip to the Mall of America consisted of going to the Hard Rock Café. We got to watch the Vikings win an amazing game while we were there. The entire place was roaring. Our waitress, named Alexa, was very awesome. Answered our questions and...More

Thank Tracy R
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 2 weeks ago

HI Tracy - Thanks for the review! I am so pleased to hear your family enjoyed your time at Hard Rock Cafe, and that Alexa made sure you were well cared for. Please join us again the next time you are at the Mall of...More

Reviewed 4 weeks ago

This is one of those time I wish I had just checked the negative reviews before going somewhere... Saturday night, party of 15, reservation for 7:00, got us seated fairly quickly and the hostess was super nice. Waitress came to our table, said she'd be...More

1  Thank Tracey B
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 3 weeks ago

Hi Tracey - Thank you for reaching out about your recent visit. I appreciate the detailed information, and will be addressing these service issues immediately with the management and service staff involved. We take great care in giving our guests exceptional service, and clearly missed...More

Reviewed 5 January 2018

We were seated in the patio area and LaTiva was our waitress. (not sure if I spelled her name right) She was awesome! The food was good and the drinks too! It was right before the lunch hour, so we got in right away and...More

Thank NelleMT
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 6 January 2018

NelleMT - Thanks for the review! Latira is a great server, and takes wonderful care of our guests. I am so thrilled to hear you had a great dining experience with us, and we hope to see you again!

Reviewed 4 January 2018

We were here for the evening. We were hungry and wanted a cocktail. The cocktails were good and so was the bartender. The food was average at best. I had a ribs and chicken combo. The chicken was good and juicy but the ribs were...More

Thank beech3242
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 6 January 2018

Thanks for taking the time to review us. I am pleased to hear you had a great experience with our bar staff and our great cocktails. We did have an issue last week with the preparation of our Ribs (we smoke them in-house) and I...More

Reviewed 31 December 2017 via mobile

Good burgers luckily. Service is slow always have a wait even after being seated we use the rewards and on your birthday get a free entree with a another

Thank kevinmh3
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 2 January 2018

Thanks for the review - Its great that you are a Hard Rock Rewards member - and I am so pleased to hear that you enjoy our burgers. Please visit us again the next time you are at the Mall of America!

Reviewed 23 December 2017 via mobile

I’ve been to Hard Rock Cafes across the US and throughout Europe and this was by far the worst visit. I always enjoy seeing music memorabilia, but for this location it was more of an afterthought. Photos of rock bands and a couple of guitars...More

Thank LoneTreeGuy
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 26 December 2017

Thank you for your feedback. I will be taking this to my team to identify our areas of opportunity, in order to deliver a great dining experience. There are some great stories around some of our memorabilia - please ask for a manager next time...More

Reviewed 11 December 2017

Second time dinning here and was not impressed with the service. A friend and I decided to stop here before heading back to IA and the service was decent at first and slowly headed downhill, once we decided to obtain our bill. "Pickels" the waitress,...More

1  Thank IowaAdvisor
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 12 December 2017

Thank you for taking the time to share your feedback. We work to deliver great service every day, and clearly missed the mark on your visit. I will be using this information to coach our team, and ensure that we are teaching the proper way...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Takeout, Waitstaff, 有泊車位, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Seating, Reservations, Accepts Credit Cards
Good for
Groups, Kids, Child-friendly, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:00 AM - 9:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 5115 Center Court, Bloomington, MN 55425
  • Location: United States  >  Minnesota (MN)  >  Bloomington
  • Phone Number: +1 952-853-7000
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