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Tue, 19/03
20:00

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RATINGS
Food
Service
Value

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PRICE RANGE
HK$63 - HK$195
CUISINES
American, Bar
Meals
Dinner, Lunch
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Reviews (123)
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Traveller rating
31
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38
9
7
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Traveller rating
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9
7
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Reviewed 28 July 2023 via mobile

Very good food, good sized portions. Two of us have food allergies and they worked to help us find safe food. Reasonable prices.

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2023 via mobile

The bartender was rude and nasty. Threw the menu at me. And ignored me. The drink was good tho. It was a Moscow mule. I didn’t eat due to the mean treatment. I went somewhere else.

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2023 via mobile

We ate here for lunch and the staff is super unprofessional. Lots of people standing around doing nothing yet you wait 15 minutes for a soda. Staff were all gathered in the main dining area eating and laughing and screwing around. I watched a lady...put her hair in a ponytail and not wash her hands. One lady was drinking a can of pop out on the floor. The bathrooms were so gross, hair on the mirrors, toilet paper on the floor. My food was cold and the carrots were not glazed as advertised. As I watched the staff I was questioning how safe the food was. Within 12 hrs we were sick.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2022

Waiter was very polite, helpful, appreciative and prompt service. Besides, he was very friendly. Food was awesome and .. recommend to everyone for casual dining. Vibrant enviroment

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2022 via mobile

Michelle was stellar. Thank you. Will be back definitely on the next visit. Absolutely a fun afternoon. Gotta try their dusted wings. Best apps.

Date of visit: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2022

A group of 10 people (adults and kids) we were seated quite quick for the time and amount of people. The servers were top notch, very attentive to everyone and very polite and appropriate. Even the manager Adam Biel, came and confirmed they will be...able to fit a bigger group if we were to come back during our stay as we were travelling with a sports team. Food and drinks was excellent and with good portions. Highly recommended!!More

Date of visit: March 2022
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Reviewed 1 January 2022 via mobile

We love visiting MN when on business and always enjoy coming to the Mall of America. We passed by CJ’s and it was pretty busy so we decided to try it for the first time! We ordered 2 apps, drinks and 2 entrées. The apps...came out and not even 5 mins later our food came out. The apps were COLD and when you get cheese curds and fries, it’s just not good cold, at all. We ate it anyways and said whatever. After all, we’re still paying for it,might as well eat it. I got the BBQ pulled pork and my husband got the Philly grilled cheese. He said his was decent. My sandwich was eh. Tasted like everything was pre-packaged and just thrown in a microwave. The food was not decently priced for the quality of food. For the price we paid I would have expected more.More

Date of visit: December 2021
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Reviewed 24 November 2021 via mobile

Everything was just really average. We had a party of 7 and we tried wraps, burgers, sandwiches, pizza and a kids meal. The food was two stars and somewhere between average and mediocre. The only meal that registered above average was the brisket sandwich. Our...server was very good so a thee rating overall.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2021

One of the highlights of our yearly Mall of America trip is dining out. Cowboy Jack's will be the scapegoat of this review, which is probably an issue to be chalked up to a sign of the times and not a total reflection on Cowboy...Jack's itself. However, our dining experience was not a totally happy one. We learned that empty tables are not an indication of how long your wait will be. There were MANY empty tables here. We were told by the hostess that it would be a 45 minute wait. This was shorter than the waits for Margaritaville (also LOTS of empty tables) and Rainforest Cafe, so we chose to stay. First we found the ladies room. Outside was a large comfy padded bench, and needing to rest our weary feet and unload shopping bags, we sat there for a bit. We decided to go to the bar and get drinks. We had my 11 year-old granddaughter with us, so we were told we could not sit at the bar. (We're from Wisconsin. EVERYONE can sit at the bar in Wisconsin.) We ordered 2 margaritas & a soda and we sat at an empty table in the corner by the restrooms. It only took moments for a waiter to tell us he needed that table and we couldn't sit there. There was a much smaller table next to it and he grudgingly allowed us to sit there. About 10 minutes later a very nice waitress came and asked how we were doing, and told us if we wanted to stay at this table and order food she would take our order. It was crowded and uncomfortable, but it was better than nothing, so we stayed. The huge table next to us that was so desperately needed remained empty until we were almost done eating our lunch. The food was OK. Nothing special. So, cudos to the lovely young lady who took pity on us and showed us kindness. She was the only bright spot in an otherwise dismal experience. Oh - the margaritas were YUMMY too. Just not fun to drink standing on swollen feet surrounded by shopping bags...More

Date of visit: October 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2021 via mobile

I stopped here for lunch. I had a bowl of chicken wild rice soup and a salad. It was wonderful. My daughter had a pizza and wings. Both were great. The server was very nice. I would go again for sure.

Date of visit: July 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2021

We had lunch at this restaurant today, The menu was reasonably diverse. The food was very salty. I figured I was safe with a steak salad, but the steak was seasoned with a large amount of salt. The service was excellent but I probably would...not go back if I was in the area. It was a bit pricey for the product.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2021 via mobile

Had lunch here. Ordered the macaroni and cheese with onion rings on the top. My spouse enjoy that. I ordered the whiskey glazed steak with glazed carrots. I believe it was supposed to come with some type of potato but I don't eat potatoes so...I asked for a salad which they charged me extra for. It always baffles me that they charge extra for some lettuce...haha the steak itself was really good and it was cooked the way I ordered it. But it did seem like a low cut piece of steak because it had a lot of fat in it. Was a bit hard to chew in that sense. I believe it was $25. Overall the food was good and the service was good so we would eat there again in the future.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 March 2020

We received a credit card alert from our credit card company about a charge made in Las Vegas this afternoon. The card was physically used. We were told that a fake copy of our card had been made. We are in Ilinois. The only time...our credit card has left our view in the last four months was at this restaurant. I want to warn the public. This may not have happened here, Check your credit card statements if you don't have fraud alert.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2020 via mobile

Saw a big sign that there are kids menu for 5 dollars and I asked at the door waitress if I can order to go and said yes but I have to order at the bar. The bar tender completely ignored me and I asked...her for kids meal and she told me that I have to go back to the door to get a menu and I did and went back to bar and got ignored completely like I was transparent . If they don’t want to serve me at the beginning better to say that upfront. Bad service and not respectfulMore

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2020

Stopped in for an early dinner since we hadn't eaten since breakfast. The food was excellent! I had the steak medallions and my husband had the ribs. He said they were some of the best ribs he's ever eaten! My steak medallions were cooked perfectly!...Our waitress was very attentive and helpful! I'm glad we chose this place over Benihana!!More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
190kaileyl, Marketing at Cowboy Jack's Mall of America, responded to this reviewResponded 20 January 2020

Thank you for the great review!

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Questions & Answers
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U3906SCkevinj
31 December 2019|
AnswerShow all 3 answers
Response from gablenlombard | Reviewed this property |
Yes! My family really enjoyed the laid back feel of the place. I would call them and see if they are going to run any specials - like for apps or drinks. They do have excellent apps!!
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COWBOY JACK'S MALL OF AMERICA, Bloomington - Menu, Prices, Restaurant Reviews & Reservations - Tripadvisor

Frequently Asked Questions about Cowboy Jack's Mall of America

Yes, Cowboy Jack's Mall of America offers takeaway services.

Cowboy Jack's Mall of America is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4