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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features
Reviews (167)
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167 results
Traveller rating
53
55
38
12
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
53
55
38
12
9
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Reviewed 7 November 2022

Stopped for lunch while traveling through. Easy access from Interstate. As expected, a great salad bar and good soups.. Most pleasant server with a warm sense of humor. I do wish Ruby Tuesday would bring back their white bean chili.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 8 November 2022

We appreciate your feedback and hope to serve you again soon so we can earn your full 5-stars!

Reviewed 17 October 2022 via mobile

Great place. Atmosphere is amazing. If your traveling and staying at close hotels this is the place to escape and watch sports. Lots of tvs the bartenders are awesome and the place just has a great energy and vibe. Staff is awesome and pleasant and...the food is very hot and tasty.More

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 18 October 2022

Thank you so much for your kind words, Manny! Visit us any time.

Reviewed 10 October 2022

Had a great burger and a beer. This place has plenty of TVs watch sports. They have a great selection of craft beers! Nicest Ruby Tuesday I’ve been in. The place was recently updated and looks fantastic.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 11 October 2022

Todd we appreciate your review and hope we can serve you again soon!

Reviewed 5 August 2022 via mobile

First time at a ruby tuesdays in quite a while. Unfortunately meal was just so so. Salad bar was ok. The lettuce looked a little wilted. The mandarin oranges had a weird taste like they were old or outdated. Got couple drinks and those were...a little disappointing, not as good as thought they would be. Food was ok but nothing spectacular. I would say the blackened tilapia was better than expected.More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 5 August 2022

We work hard to provide our guests with delicious food that is prepared with care. We want to make this up to you and hope you'll reach out to us at guestrelations@rubytuesday.com. Please include a copy of this review, and the date and location of...More

Reviewed 4 August 2022

This is a sysco restaruant. There is little to no actual cooking going on at this place. And thats ok. They dont advert home cooked meals or cooked/prepared to order dining. It is what it is.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 4 August 2022

We are disappointed to hear you weren't totally satisfied with your experience at our restaurant. We want to discuss your concerns further and hope you'll reach out to us at guestrelations@rubytuesday.com. Please include a copy of this review, and the date and location of your...More

Reviewed 9 June 2022

I was here last week for lunch with friends. They were not busy, but our server forgot to order 1 out of 4 meals. We had to wait for them to prepare it, then no follow up for refills, she just disappeared even though she...was visible on the other side of the restaurant. When it was well past a normal eating time, I had to leave the table and approach the manager for the check and then pay it.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeffrey O, Owner at Ruby Tuesday, responded to this reviewResponded 10 June 2022

Larry, we are disappointed to learn a member of our team did not provide you and your friends with the attentive service you deserve. We would like to discuss your concerns further and hope you will reach out to us at guestrelations@rubytuesday.com. Please include a...More

Reviewed 4 September 2021 via mobile

Top notch from the moment we entered the door. Friendly and helpful staff. Excellent food. The hickory bourbon salmon was a good choice. Salad bar was very fresh with multiple choices. Glad we stopped in. Worth a stop if you’re in the area.

Date of visit: September 2021
Helpful?
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Reviewed 3 June 2021 via mobile

Decided to stop by for dinner and the hostess greated us and said, are you guys ok with sitting in the back. I thought it was an odd question to ask when the place was not full and they had roughly 5 employees waiting on...customers. We get seated in a booth towards the back and after 5 minutes, no one waited on us. Another guy comes in and is seated and is waited on immediately. My friend and I walked out so this restaurant didn't get my money and I will never be back! Good riddance to a bad restaurant.More

Date of visit: June 2021
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Reviewed 9 May 2021

I usually love this chain, but today was a horrible experience. My table was right beside the host station and the very loud phone was ringing off the hook right in my ear. I ordered the chicken queso burrito. The queso sauce was just like...a layer of paste on top of my cold chewy tortilla. Inside there was a few bites if chicken toward the middle a few jalapeños and tons of sticky white rice. It was horrible! When my waiter finally came to ask how everything tasted I told him it was really not good at all. He did not apologize or ask if he could get me something else just cleared my plates and brought my check.More

Date of visit: May 2021
Helpful?
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Reviewed 16 November 2020

Generally speaking, Ruby Tuesday's have a wonderful consistency across the country. Some friends invited me to go to a birthday dinner Ruby Tuesday in Urbandale Iowa. Everything was great except for the broccoli salad on the salad bar which had soured. I mentioned to our...server the problem Oh, and of course she apologized, but that is the last I heard of it. No one came and asked me about my experience. No one offered to take my salad bar off the check. I never did find out if they changed out the bowl of that broccoli salad.More

Date of visit: November 2020
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Reviewed 1 November 2020

I ordered the bourbon sirloin steak with baked potato and salad bar. My steak was to be medium and it was rare. The steak and baked potato was cold. The butter would not even melt on the potato. The steak was so tough you couldn't...hardly cut it with the steak knife. The waitress took it back to have it reheated. I waited 15 minutes and finally told her to just charge me for the salad bar and I didn't want the steak or potato. My friends were already finished with their meal by this time.More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 July 2020 via mobile

My hubby was having a procedure done, and was unable to have food. Ruby Tuesday was right next door to our motel. I was greeted at the door, by a nice young lady, and the interior door was opened by a young man, that seated...me at a small booth. The waiter came over and took my drink order and what I wanted to eat. I sat there several minutes before he even brought my ice tea. I barely had my ice tea before my food was brought out. The rest was not that busy, and as the waiter passed by, quite quickly, he asked if everything was alright. I ordered the Shrimp, which came with fries and coleslaw l. It was well worth the money. The shrimp was fried in a light batter, with excellent flavor. The ice tea is really good. The problem I had, was with the waiter, as I thought he should have stopped to heck and see if I needed an ice tea refill. He did bring me an ice tea to go, which made me feel that I had been there long enough. The food was good, and I would eat here again.More

Date of visit: July 2020
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Reviewed 24 April 2020

Though right now we just get take-out, we love the food at Ruby Tuesday’s. The staff is great and are efficient and very pleasant. Best of all is the salad bar with the green peas, my favorite potato salad, and the Waldorf salad.

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 February 2020 via mobile

Overall a pleasant experience. I tried the combo for $18 and I must say the chicken and steak were small but perfectly cooked and tasty. The sides were good, the broccoli, masked potatoes and zucchini. The salad bar was excellent and tasty. Bathroom clean and...good service.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 January 2020

It is kinda surprising to find any Ruby Tuesday restaurants still around. Most of the ones I familiar with in the Midwest have closed over the last couple of years. I had a coupon, which in my opinion is the only way their prices make...sense. They have decent food, but it's overpriced.More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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Belefountaine
6 November 2016|
AnswerShow all 3 answers
Response from Odus Elex R | Reviewed this property |
Some of the other answers are partially correct. The one that was left out is the Sunday brunch. It is $17.95 but if you look in the Des Moines Register you will find discount coupons for $8.00 off two entrees, Buy one and... More
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William B
13 August 2016|
Answer
Response from 893dawnk | Reviewed this property |
I just saw one on retail me not! Hope this helps
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RUBY TUESDAY, Urbandale - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Ruby Tuesday

Yes, Ruby Tuesday offers takeaway services.

Ruby Tuesday is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5