We have always been faithful Caribou Coffee lovers and would drive to find one, but todays visit has definitely changed our minds. We ordered breakfast sandwiches and coffee (no one else was there) around 1pm on a Sunday. We ordered the Lumberjack (ham, cheddar cheese,...bacon on a hash brown bagel) and ham and Swiss. The sandwiches came quickly and were very hot to touch - too hot to pick up to eat, but when we bit into them the fillings were cool and not at all warm. As we thought about taking them back to be heated through, the couple who had come on behind us were having trouble getting their coffee order right and the woman working was arguing with them. They had ordered two small coffees with cream (she agreed to that) but when she had called out the order it was one small coffee with cream and it was cold. They told her it was cold and they had ordered two and she argued she put two out, but with only my husband and I and this couple in the place, there was no one else to take a second one - which none of us ever saw. She finally agreed to get two small coffees heated up with cream. We were still waiting on our coffees and decided to just eat the cold sandwiches. After the sandwiches were gone, our coffees came. The food could have been good if heated properly through and the coffee was fine. Trash cans were overfilled with garbage sitting on top and napkin dispensers were empty. Service was not good. We won’t be back.More