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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Meals
Dinner, Lunch
FEATURES
Television, Serves Alcohol, Takeout, Seating, Wheelchair Accessible, Full Bar, Table Service
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Reviews (108)
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107 results
Traveller rating
40
24
18
10
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
40
24
18
10
15
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Reviewed 3 days ago

What was part of my monthly ritual has succumbed to horrible management. The new waitstaff is rude and frequently messes up orders. Reservations have been as inconsistent as the kitchen. It should not be hard to make sure thirsty patrons have drinks, regardless of what...else is going on in the restaurant. Stay away!More

Date of visit: October 2021
Helpful?
Reviewed 20 August 2021

Had terrible service on a not so busy night. There were 8 of us, orders took forever to come out wrong! Asked server what was going on, told me most of staff was new. Not the answer I expected for a place that has been...there for a while. Bit I guess they can't keep good employees when management leads with incompetence.More

Date of visit: August 2021
Helpful?1  
Reviewed 20 August 2021

Don't order anything that you haven't brought your own of. Like for example, if you order something that's supposed to have BBQ sauce, bring your own BBQ sauce because they'll just quietly bring it to you without BBQ sauce if they don't have the BBQ...sauce. Let me tell you the story. I had to wait an hour after being seated just to be asked what I'd like to drink. The drink came out without a straw. I had to wait another half hour to be asked what I'd like to order. I ordered a single item meal that's supposed to come with multiple things, namely two sides and some sauce. I did not special order at all so it was supposed to have the default side of fries and cole slaw. Not only did it take entirely too long for the food to arrive but neither the cole slaw nor the sauce were brought out to me. I did not touch the food while I tried to flag the waitress down to ask about the missing items. This took another half hour. When I inquired about this I was told "oh, we're out of those" in a very rude and dismissive tone. I asked "you didn't tell me you're out of them when you let me order it, did you know you're out before you let me order it?" "Yes" "Then why didn't you tell me?" The waitress sucked her teeth at me and walked away. I got up and walked out without even touching my food. As for why I didn't touch the food at all before walking out, when you order something at a restaurant, a legally binding oral contract with the restaurant is made. You order something on the menu, and when it's brought out to you, the value is created. However, it IS a contract. If they don't deliver the food you ordered, you don't have to pay for it. Now, the sauce in question is frequently paired with what I ordered, namely tartar sauce with fried fish. To me, eating fried fish without tartar sauce is like having just plain dry white toast. It's inedible. It's also NOT what I ordered, and I was NOT informed that they were out of tartar sauce when I ordered it despite the waitress being aware of this fact. 1: I would have ordered something else had I been made aware at the time of ordering, and everything would have been fine. 2: I was not informed of the lack of tartar sauce and cole slaw. 3: I detest dry fried fish, there is no value in it, as such value was not created. Therefore, I did not even touch the fries because I wasn't going to pay for a meal in which what I ordered was not delivered. I tried to ask for the manager by name and was informed that he had gone home. By the time the waitress rudely sucked her teeth at me and walked away, the food was already cold, and as such, any value in the meal was further lost. Since the value ordered was not delivered, I walked out without paying for or eating the food. I went to the Steak and Shake a quarter mile down road on Buford Dr and had myself a burger because by then I was hangry as heck because I'd been dicked around for nearly 2 hours by staff that clearly didn't want me there and could have just refused me service so they could serve a customer they actually wanted money from. I was not rude and I did not make a scene. I simply got up and walked out.More

Date of visit: August 2021
Helpful?1  
Reviewed 20 August 2021

Was told we are an inconvenience and they don't need our business now that football season has started. Waited over an hour for drink orders. Mgr had bad attitude. Service horrible!

Date of visit: August 2021
Helpful?1  
Reviewed 7 July 2021 via mobile

Can’t believe we just tried this Atlanta classic for the first time! The wings, fries, chips & dip and street tacos were amazing! We def. ordered more food than we needed but we loved everything we bought. We opted for the appetizer dip platter with...salsa, guac, and queso. So yummy!More

Date of visit: June 2021
Helpful?1  
Reviewed 3 April 2021 via mobile

Went here on business last week and it was great! Good atmosphere! Food was great! Service speed was good. I had the chicken tenders and fries. Quantity met expectations.

Date of visit: March 2021
Helpful?1  
Reviewed 13 December 2020 via mobile

My friend and I were staying in the area and decided to try Taco Mac for lunch. I very much enjoyed the steak quesadilla and the guacamole and pico de gallo that came on the side. My friend had the Train Wreck Nachos - all...the way. The ingredients come in a bowl with tortilla chips, tortillas, guacamole, sour cream, salsa, and pico de gallo on the side. This prevents the chips from getting soggy, which makes sense. It is a generous portion, and she said it was very good. The manager came by our table to greet us because our server had informed her it was our first visit. Very nice! The staff all wore masks, and I only wish more customers had been considerate of others. I visited the restroom and was the only one wearing a mask. We definitely want to try the wings during another visit.More

Date of visit: December 2020
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Reviewed 17 August 2020

Now that Leyla and Sarah are behind the bar, this Taco Mac is back in the running for my favorite TM in North GA. I'll be back.

Date of visit: August 2020
Helpful?
Reviewed 29 June 2020

We usually have lunch here once a month (one couple from Athens and the other from Gainesville) until Covid entered into the picture. So the other day, after several months, we ventured out. Really a great experience! They all wear masks and everything was super...clean. Friendly girls at the desk and our waitress greeted us with a smile. Yes, you can tell even with a mask. Disposable menus and the food was as good as remembered. Maybe better. I had catfish tacos and they came with 2 kinds of salsa, pickled red onions and limes. The guys had burgers and my sister-in-law had a chicken salad. Service was great. Checks were only the paper slips and pens were in a glass. The ladies room, by the way, was sparkling clean and had a clean fresh scent. We usually go on a Wed. and there were noticeably more people in the restaurant. Taco Mac has done it right and I know it can't be easy these days.More

Date of visit: June 2020
Helpful?1  
Reviewed 20 June 2020

Order was somehow not received despite a confirmation text, disappointed this is not the first time an online order has gone south at this location, will skip for a while.

Date of visit: June 2020
Helpful?1  
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Frequently Asked Questions about Taco Mac

Yes, Taco Mac offers takeaway services.

Taco Mac is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4