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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$5 - US$24
CUISINES
Mexican
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (34)
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28 results
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5
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LanguageEnglish
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Reviewed 2 January 2020

A little disappointed that there was no other choice than bean or pork nachos and frankly they were pretty average - were not even warm and were very expensive for what you got. Cheez Wiz comes to mind. Sorry wasn’t very impressed at all. The...margaritas weren’t that great either - sorry but we won’t be back.More

Date of visit: January 2020
Helpful?
lionel, Manager at Mexican Mule Restaurant and Cantina, responded to this reviewResponded 3 January 2020

HI Stella thank you for your review gives us something to aim for and improve on. We unfortunately decided this season not to run the Restaurants as in previous years and have down sized to a Nachos bar , serving only Nachos as per all...More

Reviewed 26 February 2019 via mobile

We enjoyed a delicious margarita followed by a jug of sangria that went perfectly with my chicken burrito and my partners pulled pork tacos. A great atmosphere with friendly service, we’ll be back as it’s an easy walk from Niseko Village!

Date of visit: February 2019
Helpful?
lionel, Owner at Mexican Mule Restaurant and Cantina, responded to this reviewResponded 1 March 2019

Thank you , and we are so glad you enjoyed out little Mexican Restaurant in the snow and hope to see you again. thank you for taking the time to review us cheers

Reviewed 25 February 2019 via mobile

Ohhhh my goodness..... Loved every moment. Recommend the pulled pork Taco..... An absolute party in my mouth... I can't wait to come back.... PS... ( Apparently Baz the mere mortal... eats one everyday.... and shreds too hard for 66).... I wish he came back

Date of visit: February 2019
Helpful?
Reviewed 14 February 2019 via mobile

Delicious food and very nice service. Even the customers are great. My wife had a headache and asked for aspirin. They didn’t have any, but a kind Aussi stepped outside to get her some of his from his car. Thank you very much for a...good meal :)More

Date of visit: February 2019
Helpful?1  
Reviewed 7 February 2019 via mobile

The perfect break from Japanese food! The 3 amigos dips with tortilla chips, chicken wings, pulled pork burrito, chicken and pork enchiladas, the Mexican Mule pork special, and the brownie were all super delicious! Great cocktails too. Super friendly staff and great service. Would recommend!

Date of visit: February 2019
Helpful?
lionel, Owner at Mexican Mule Restaurant and Cantina, responded to this reviewResponded 9 February 2019

thank you for your review we appreciate it and are so happy you enjoyed our delicious Mexican food. thank you

Reviewed 19 January 2019 via mobile

The restaurant is not within walking distance of the hotels but no problem, they will come and collect you! How good is that. Excellent Margaritas and very good food. Friendly staff and thoroughly recommended for a change from Japanese food. We have already been back.

Date of visit: January 2019
Helpful?
Reviewed 18 December 2018 via mobile

Excellent service, super cool for kids, really good chips, salad and tacos, amazing margaritas, we enjoyed it twice while our stay in Snowdog village. All desserts are a must try

Date of visit: December 2018
Helpful?
lionel, Owner at Mexican Mule Restaurant and Cantina, responded to this reviewResponded 21 December 2018

Thank you we are glad you enjoyed it all, and I agree the desserts are a must try. Thank you for your kind words and we hope to see you again in Niseko.

Reviewed 6 March 2018 via mobile

They said they were closed at 8pm. But it was clear they just wanted to stop service Lazy staff I guess.More

Date of visit: March 2018
Helpful?1  
lionel, Manager at Mexican Mule Restaurant and Cantina, responded to this reviewResponded 9 March 2018

Thank you for your review, I am really sorry that you were turned away at 8 pm. Our usual closing time is 9.30 for food. thank you for making me aware of this and I will be talking with staff on shift that night. Once...More

Reviewed 28 February 2018 via mobile

Not even if your desperate. No real greeting on arrival with staff having meal when bar was open. Tables were sticky and dirty. Completely overpriced for what we received. Food was below average and worse than what we had expected for the venue without any...real substance, nachos were cold when delivered, no cutlery or plates for sharing. Staff were clearly untrained and drinking, chef came to bar and looked filthy. 3% surcharge when paying with card which was not written anywhere to inform customers before purchase. Complete and utter rip off and my worst experience dining not only in Japan but potentially the world.More

Date of visit: February 2018
Helpful?1  
Reviewed 7 February 2018 via mobile

If you are looking for a nice place to have dinner, give the mexican mule a try. The service is friendly, the beer tastes good and the dishes are excellent. You won't be dissapointed. (One small downside: carparking is limited)

Date of visit: February 2018
Helpful?
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Questions & Answers
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AditiA4
25 July 2017|
Answer
Response from lionel | Property representative |
hi we cater to Vegans and gluten free
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