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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food, European, Grill
Meals
Dinner, Breakfast, Lunch
FEATURES
Takeout, Wheelchair Accessible, Delivery, Outdoor Seating, Seating
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features, about
Reviews (36)
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Traveller rating
10
17
5
1
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
10
17
5
1
2
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Reviewed 22 November 2020 via mobile

I made an order and had to wait for 45mins for my order, the place wasn't even full I was dining in and all the free tables were dirty, my table was only cleared when they brought the food They mixed up my order twice...so I had to wait even longer The staff wasn't even apologetic or friendly Their chicken was very small compared to any Nandos chicken portion sizesMore

Date of visit: November 2020
Helpful?1  
NandosTeam, Owner at Nando's Francistown Galo, responded to this reviewResponded 23 November 2020

Hi Tshentsho. We’re sorry your visit left you feeling disappointed. Please tell us more about your experience and send your contact information to customercarebotswana@nandos.com

Reviewed 11 December 2019

Nandos Francistown needs to find a bigger and better space for their customers, it is crowded where it is located

Date of visit: November 2019
Helpful?
NandosTeam, Owner at Nando's Francistown Galo, responded to this reviewResponded 24 February 2020

Thanks for the feedback. If you’d like to tell us more about your Nando’s experience, please e-mail your details to customercarebotswana@nandos.com so that we can look into this for you.

Reviewed 7 November 2019

Had a great time with my girlfriend there, good food was a plus and the service was impeccable..good job

Date of visit: September 2019
Helpful?
Reviewed 21 August 2019

The best chicken livers in all Botswana, and the chicken itself was delicious. Right in the middle of town the only problem is parking. The service is good ( the best in Francistown) and the food is excellent. Whether you sit inside or outside or...have a takeaway the experience is good. They also run continuous internet surveys to follow your comments with free meals for 10 if you win.More

Date of visit: August 2019
Helpful?
Reviewed 5 July 2019

the meal is very delicious and they cater for all types of people, kids, those who don't eat hot spicy meal and those that like hot me like me.

Date of visit: June 2019
Helpful?
Reviewed 22 May 2019

The staff were so welcoming and pleasant to deal with and went out of their way to make sure we were taken care of. The food was very good.

Date of visit: May 2019
Helpful?
Reviewed 2 April 2019

I bought one meal, and spent 2 hours there waiting for a friend, and the service i received from the time i came until the time i left is unbelievable they were all so friendly and accommodating and kept on checking on my comfort, even...of the seat and helped me with local currency to use the bathrooms, wow is all i can say to Nandos stuff keep it up I am from far but my waiting was made memorable by all the staff. Thanks guys.More

Date of visit: March 2019
Helpful?
Reviewed 25 February 2019

Staff always ready to assist with a smile. I enjoyed the food especially their green salad, very fresh vegies

Date of visit: February 2019
Helpful?
Reviewed 20 January 2019

the service was excellent and did not expect to find any on my way but was delighted to find one in Francistown .The service was even better than most Nandos in SA

Date of visit: December 2018
Helpful?
Reviewed 13 December 2018

Excellent food, Chicken and few traditional dishes. Comes with different flavors. Good and friendly service. Good eat out.

Date of visit: December 2018
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Questions & Answers
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DicksonW51
10 February 2018|
Answer
Response from FoodJames | Reviewed this property |
Nandos first opened their doors to Botswana in Sept 1993, Gaborone African Mall, I can only presume F/Town followed a few years later.
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Frequently Asked Questions about Nando's Francistown Galo

Yes, Nando's Francistown Galo offers takeaway services.

Yes, Nando's Francistown Galo offers delivery services.

Nando's Francistown Galo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4