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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Canadian
FEATURES
Takeout, Wheelchair Accessible
Reviews (31)
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31 results
Traveller rating
18
6
3
2
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
18
6
3
2
2
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Reviewed 29 August 2019

I have been visiting this location at beach area #1 every year for at least 10yrs. This visit was extremely different from all of are other visits. The food was fabulous as always but the young man behind the counter was by far the rudest...person I have ever come across in customer service. I feel I need to say that the older woman who was also working was very sweet and welcoming. 12 of us 5 adults 7children walked up to the register. I was the first to place my order. He was impatient while we were deciding what we wanted to order even though we were the only ones there. When I did place my order I unfortunately didn’t see the sign saying cash only. MY MISTAKE.. I was just so excited to be there I wasn’t paying attention. I apologized and said I’ll just get some money at the ATM that they had on site 3 steps from the register. The employee threw his hands up rolled his eyes at me made a huge sigh and walked away very visibly agitated. I immediately said I’m so sorry I didn’t mean to irritate you or make you angry I just didn’t see the sign. He ignored me and went to the back cooking station. My husband said excuse me.... He yelled I’m cooking your funnel cake your going to have to wait. My husband responded and said... we are here to give you business we don’t need to be disrespected and treated this way. The young man ignored my husband. In the end all 12 of us got what we ordered and it was delicious. If this young man is working the next time we go we will absolutely keep driving. If he’s not working absolutely we would go back ONLY because it’s traditional and the food is fantastic. I really hope that this employee’s terrible attitude doesn’t put this business under completely.More

Date of visit: August 2019
Helpful?
Funneltunnel, Owner at Funnel Tunnel, responded to this reviewResponded 29 August 2019

I am so sorry you had such a negative experience with this one staff. For 18 years I have told staff that customer service and selling quality products are equally important. I can assure you I will get to the bottom of this. I find...More

Reviewed 11 December 2018 via mobile

Terrible service but good desert some fruit and lots of whip cream mmmmm should have outdoor lace to sit and eat

Date of visit: August 2018
Helpful?
Reviewed 23 August 2018

Going for a funnel cake is one of the must do at Wasaga Beach. It is a delicious crunchy snack for a fun filled day at the beach. They offer the cakes with ice cream or fruit toppings. They are a great to share or...as an individual snackMore

Date of visit: September 2017
Helpful?
Reviewed 4 June 2018 via mobile

My friends told me about this place a couple of years ago, knowing how much I love funnel cakes. I wasn’t disappointed! Their funnel cakes are made fresh and the selection of toppings is amazing. I had the fresh strawberries (my favourite!) and it was...delicious! I will definitely be coming back. Obviously a 5 out of 5More

Date of visit: June 2018
Helpful?
Reviewed 30 May 2018 via mobile

I did not enjoy the service down there the guy was rude and the funnel cake strawberries were going bad and the whip cream tasted sour.

Date of visit: May 2018
Helpful?1  
Reviewed 26 October 2017 via mobile

Very very good!!! Will definitely go again. Had a hot dog, and a strawberry funnel cake. Server was very pleasant

Date of visit: October 2017
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Reviewed 7 October 2017

Outdoor tables disgusting but Funnel Cakes were good. Pricey but typical of seasonal fast food at a beach.

Date of visit: August 2017
Helpful?
Reviewed 9 September 2017 via mobile

So many choices and they have 2 sizes. I tried the R U Nuts... it had chocolate, caramel and dry roasted peanuts and soft serve ice cream. Great place and I highly recommend it.

Date of visit: August 2017
Helpful?
Reviewed 24 August 2017

we were at the beach and decided to stop at the funnel tunnel for lunch, everyone was very friendly. We had funnel cakes and it was delicious. Great service and food.

Date of visit: June 2017
Helpful?
Reviewed 11 August 2017

I honestly can't go to Wasaga without having a funnel cake. Try one and you'll see why. Absolutely delicious!!

Date of visit: July 2017
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Frequently Asked Questions about Funnel Tunnel

Yes, Funnel Tunnel offers takeaway services.

Funnel Tunnel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4