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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$20
CUISINES
American, Diner
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (404)
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400 results
Traveller rating
185
136
47
18
14
Traveller type
Time of year
LanguageEnglish
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Traveller rating
185
136
47
18
14
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All reviews black beans pancakes pot roast fries turkey prime rib comfort food large portions breakfast all day wait for a table ihop chain homemade az servers
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Reviewed 14 June 2021

Went there for dinner. Fish fry was very good. It was all you can eat, but I was full after the first portion. Wife had a breakfast item and said it was tasty. The waitress was friendly and fast. The manager was very nice, too....Looks like they have a good crew and good management at this site. We will be back.More

Date of visit: June 2021
Helpful?
Reviewed 9 May 2021

We are usually 3 or 4 people plus my Service dog and we have had breakfast, lunch and dinner over the last 3 years. The food has always been great, large portions for a moderate price. The service can be slow when they are crowded...but over all it is good.More

Date of visit: May 2021
Helpful?
Reviewed 19 October 2020 via mobile

The Black Bear restaurant has the best breakfast around I had the Grizz breakfast sausage bacon ham steak. With 3 eggs two pancakes!! This is an amazing breakfast but be hungry

Date of visit: October 2020
Helpful?
Reviewed 27 September 2020

The food was good. Everyone was wearing face masks and there was nice music playing. Nice attention to detail on the to go orders!!

Date of visit: September 2020
Helpful?
Reviewed 24 September 2020 via mobile

Maybe this place is good for breakfast. It was poor for dinner. Waitress was not good. Floors (carpet) very dirty. Food was bad enough that I only ate half. Price is ok.

Date of visit: September 2020
Helpful?1  
Reviewed 23 September 2020 via mobile

I can see the draw..... large portions of old school comfort food for a reasonable price. The food itself was ok, not great. I had turkey, mashed potatoes and gravy, and green beans. The atmosphere is family friendly (aka lots of small children so it...can be kind of loud in there). Staff didn’t seem engaged. The facility needs improvements. Was hoping for more given the good reviews.More

Date of visit: September 2020
Helpful?2  
Reviewed 14 September 2020

This adorable diner was right near our hotel, and after seeing reviews, we decided to try it for breakfast. What a great experience!! Top quality service from the moment you arrive! The host, our wonderful server - just terrific!! And the food! VERY generous and...even better than homemade (I didn't have to do dishes!) The meal was so great, we took another couple back that same evening for dinner - with the same satisfaction and enjoyment!! Food was great, service terrific!! Highly recommend this place!! We really enjoyed it!More

Date of visit: September 2020
Helpful?
Reviewed 11 May 2020

I’ve been coming here for years with great food & service. So I decided to come here for Mothers Day & had the worst experience. It took 3hrs to get my curbside pick up. There were over 40 people outside waiting in the heat for...food pick up. They were way under staffed & unorganized. There was no communication with the customers waiting outside, the staff just seem to put food on a shelf and you help yourself to it. With no ID/ Names on the bags. I guess since the food was already paid for threw their app, they could careless on who got their food. People ask if they could cancel their ordered and they said they couldn’t, you would have to try and come back another day for a refund. So food just piled up on the shelf & people were getting irritated with the staff & walking away. But after 3 hrs I received my food & 1/2 of it was cold. Smh, who ever was running this location on this day can’t handle their management position and should be terminated. Never again. A unsatisfied customerMore

Date of visit: May 2020
Helpful?
denisejohnson2016, Other at Black Bear Diner, responded to this reviewResponded 12 May 2020

We apologize for your experience at our diner on Mother's Day. Please know that Mother’s Day is an incredibly important day for all of us at Black Bear Diner as we honor the matriarchs in each of our families. Whether that special someone is our...More

Reviewed 16 March 2020 via mobile

We were very disappointed with our visit. Food was bland, waitress could care less, place needed a broom and someone to keep the place swept. Very busy though, if these people were repeat customers, I would like to know why? I had a turkey sandwich,...couldn’t really find anything that looked interesting. Husband tried breakfast, it was dry and not good.More

Date of visit: March 2020
Helpful?
Reviewed 6 March 2020

This is a very busy diner featuring all kinds of comfort foods and specializing in breakfast! Make sure you arrive with a hearty appetite or bring someone who wants to share a meal! If you don't want to wait for a table, try out the...counter stools where you have a great view of the kitchen production. Sunday mornings are wild!More

Date of visit: March 2020
Helpful?1  
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Questions & Answers
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KC14967
18 January 2015|
AnswerShow all 6 answers
Response from jkilby13 | Reviewed this property |
No resort or hotel attached.
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Frequently Asked Questions about Black Bear Diner

Yes, Black Bear Diner offers takeaway services.

Yes, Black Bear Diner offers delivery services.

Black Bear Diner is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4