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2
Thu, 29/02
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Chinese, Asian, Yunnan
FEATURES
Reservations, Private Dining, Seating, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (2,055)
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1,484 results
Traveller rating
743
554
129
33
25
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Time of year
LanguageEnglish
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Traveller rating
743
554
129
33
25
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Reviewed 18 January 2024

We have eaten here a couple of times and never bothered reviewing one way or the other but after our last meal I thought I'd write a review as we were disappointed. The decor is lovely and really fun. The service is lacking in charm....abrupt and perfunctory. Its a big restaurant and felt like we were just being churned through. The food is OK. There are plenty of better Yunnan restaurants than this. I think its living off its reputation from several years ago. DisappointingMore

Date of visit: December 2023
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Reviewed 7 January 2024

Friendly staff and food is a fusion of Asian flavour. We had the ghost chicken salad which is very Thai, Dali fried chicken, w tasted like the one in Dali, deep fried egg plant drenched in tomato sauce (like Italian tomatoes) and deep fried prawns!...All tasted good. But the coconut and mango ice cream was to …. For! Sadly, this is the first place where the toilets smell. Could be because the whole atmosphere is darkish, the men’s aim could be off the mark. Hopefully they’ll do sthg about it. Highly recommend for a night out and romantic date tooMore

Date of visit: January 2024
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Reviewed 23 December 2023

Returning to Shanghai recently, I couldn't resist revisiting the restaurant that marked the end of my time in the city back in 2019. The food was as incredible as ever—each dish a perfect blend of flavors, exactly as I remembered. The ambiance, unchanged, still exuded...charm. It's a place where every bite feels like a journey, and I couldn't help but appreciate the consistency and warmth in both the food and the atmosphere. If you're in Shanghai, this spot is a must-visit for a delicious trip down memory lane.More

Date of visit: December 2023
Helpful?1  
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Reviewed 14 December 2023 via mobile

Was very impressed with the food back in 2019 when we visited Shanghai. We couldn’t wait to have the food again on this trip. Food is fairly good and there’s no Wow. Not so impressed this time. Portion is smaller than before.

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023 via mobile

Superb cuisine , extensive menu , delicious food . Service a little slow as very busy . Amazing decor but quite dark and music loud .

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2023 via mobile

I’ve been here twice, once with my wife and a second time with friends. Both times I’ve been an amazing experience. The traditional Chinese food, reinterpreted in a modern way is delicious, well presented and abundant. The location is elegant and well designed, and you...haven’t the perception of crowd even when the place is full. The prices, for the average of the area (the bund), are pretty convenient. Must try!More

Date of visit: June 2023
Helpful?2  
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Reviewed 22 June 2023 via mobile

The food here is absolutely delicious. If you visit Shanghai, this is a must have! By far the best food l've had in all of China. The restaurant serves Yunnan food and the options are delicious. We even went back for a second time because...it was so good. Some things we loved were the tea leaf salad, the eggplant and tomato, and the potstickers, among many more delicious dishes we ate! Great location near the Bund so you can enjoy a view after your meal!More

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2023

As a good Chinese (Yunnan) restaurant in a very good spot, we have eaten there a number of times. The first time about a year ago, both food and service was great. However the last visit was a bit disappointing. They brought our appetizer at...the end of the meal. There were various servers, which felt like there was not one person making sure our table was taken care of. The food was Ok but the service was disappointing. We are not sure if it is worth going back there.More

Date of visit: January 2023
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Reviewed 5 December 2021 via mobile

Great Yunnan cuisine. Not knowing exactly what to order, we tried several smaller dishes which were all delicious. Friendly staff and great location, close to the Bund so we took a walk afterwards.

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2021 via mobile

I have been invited by friends and was extremely surprised about the quality of food. I have loved the lamb samosas, chicken, fish, vegetables etc…just delicious…a little bit noisy, but the taste of the food compensate it all

Date of visit: October 2021
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Reviewed 15 November 2020 via mobile

Lost Heaven still remains one of the “must visit” restaurants in Shanghai. The food is always exceptionally good and the service so friendly. The only surprise, was how empty the place was. So sad to see the knock on effect of COVID.

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2020

Lost Heaven has always been a popular choice with tourists and the expat crowd in Shanghai. However the food is indeed delicious and the prices are reasonable as well. The atmosphere is really nice in the restaurant and the staff are always attentive.

Date of visit: November 2019
Helpful?
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Reviewed 3 May 2020 via mobile

This place is fun and the food is really good despite you can hardly see what is in the plates as it s quite dark inside! Each recipe is delicious and we do have rituals as Burmese lamb samboosa or braised eggplants with tomatoes. This...time we tasted chicken curry and braised bamboo with chicken too, they were amazing.The fruit platter at the end was Giant and the Yasmin tea helped to end a fantastic Dinner: also they do accept international credit card!More

Date of visit: September 2019
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Reviewed 22 April 2020

As a shanghai resident I used to often go to this place, it has a great appeal for tourists for different reasons (location and the Yunnan food has been westernized so it's a hit for foreign visitors) due to the pandemic they are now mostly...empty, I wanted to support this place and I noticed they sold a new product so called "5 people menu" which consisted in a cheap bottle of wine, and one third of the usual portions which could probably feed 2 . Outright fraud, we complained to the manager who ackowledged they probably made a mistake and we were some sort of a "crash test" for this new menu. They proposed to give us the normal portions but then their kitchen found out most of the items were missing. A big joke. Won't go back again and I advise everyone to do so.More

Date of visit: April 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2020

Served a mix of locals and tourists. English was no problem. Definitely get a reservation if coming after 6 PM. We tried the spring rolls which were light and flaky with lots of vegies, the green beans with shrimp paste (also good) and the grilled...pork which was served slightly pink and very flavorful. The highlight was definitely the dessert of passion fruit mousse pie with short bread crust. I could have eaten the whole pie! We would definitely go back.More

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
964billyk
15 May 2019|
AnswerShow all 9 answers
Response from martac569 | Reviewed this property |
I don’t know. In China I prefer to pay cash because I don’t have Alipay neither WePay that are common in all establishments.
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Jocelyn C
28 June 2018|
Answer
Response from TwoWas | Reviewed this property |
Yes. We paid with Visa
1
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doron608
26 November 2017|
AnswerShow all 6 answers
Response from sib715 | Reviewed this property |
I agree, not the classic Chinese restaurant, but the hotel we stayed at, Led Suites Oriental had a 5 star restaurant, not theirs on penthouse that had spectacular menu including duck. Very pricey, over 110 per person with... More
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LOST HEAVEN ON THE BUND, Shanghai - Puxi (Downtown Shanghai) - Restaurant Reviews, Photos & Reservations - Tripadvisor

Frequently Asked Questions about Lost Heaven on the Bund

Lost Heaven on the Bund is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5