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On22 Restaurant
Review
About
ON22 Restaurant's lively atmosphere and cosy setup invite you to savour delicious Asian cuisine with a local twist, crafted with fresh, locally sourced ingredients. Perfect for small gatherings, our private sections offer an intimate dining experience.
Features
CUISINES
Seafood, Asian
Meal types
Breakfast, Lunch, Dinner, Brunch
Special Diets
Vegetarian friendly, Vegan options
FEATURES
Reservations
Seating
Serves Alcohol
Table Service
Wheelchair Accessible
Does this restaurant have parking?
Save this restaurant
Hours
Open until 10:30 PM
Sunday
6:30 am - 10:30 pm
Monday
6:30 am - 10:30 pm
Tuesday
6:30 am - 10:30 pm
Wednesday
6:30 am - 10:30 pm
Thursday
6:30 am - 10:30 pm
Friday
6:30 am - 10:30 pm
Saturday
6:30 am - 10:30 pm
Contribute
4.9
103 reviews
Excellent
95
Very good
6
Average
2
Poor
0
Terrible
0
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Dilah Abu Bakar
6 contributions
Sept 2024 • family
I wanted to share my feedback from our recent visit. I absolutely loved the food and the overall environment—it truly made for a wonderful experience!
However, I did notice some inconsistencies with the service. I found myself having to request water, spoons for the sharing food and extra small plates multiple times. Improving this aspect would really enhance the experience.
Thank you for your attention, and I look forward to my next visit!
Hence,
I wanted to take a moment to express my heartfelt gratitude to Anne for all her help in arranging everything from day one until the actual event. I’m a bit sad that she wasn’t on duty that day, as I would have loved to thank her in person. Her support made a significant difference, and I truly appreciate all her hard work.
Please convey my thanks to her!
Written 19 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi Dilah A,
Greetings and many thanks for taking the time to share with us of your dining experience ON22, I am glad to know that you enjoyed the food, environment and friendly service. On another hand, we have noted your comment about the service inconsistent and thank you for the constructive feedback. Looking for your next visit, and please get in touch with me at boonaik.pang@hyatt.com
Kindest regards
Boon
Written 29 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rowan
Kota Kinabalu4 contributions
Oct 2024 • friends
I recently enjoyed a meal at this semi-buffet restaurant, and it was a lovely experience! The highlight is definitely the main meal options—they have delicious choices that are cooked fresh to order. You simply place your order, and they prepare it.
While the buffet counter offers a selection of desserts, cold cuts, salads, grilled seafoods, and soup, it’s the made-to-order main meals that really stood out, especially the prawns—they were super fresh and impressively large! There’s also a pasta live cooking station.
The atmosphere is perfect for a laid-back meal with friends, making it an ideal spot to unwind and enjoy great food together. If you’re looking for a place that offers a unique twist on buffet dining, this spot is definitely worth checking out!
A special shoutout to Atika and Rafeeq for their attentive service—they made our experience even more enjoyable! I also appreciated the warm welcome from Boon, the Director of F&B, who ensured we were having a great time.
Written 18 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi rowanjoel,
It was with great pleasure that I read your positive review ON22 on TripAdvisor about your recent experience with us. On behalf of all our team members, we appreciate you taking the time and effort to post your compliments and I shall certainly pass on your feedback to our team members. Stay safe and we hope to have the opportunity to welcome you again in near future.
Kindest regards
Boon
Written 2 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mae H
1 contribution
Feb 2025 • friends
Amazing night sampling the Chinese new year buffet. All the mains were incredible and the appetisers and desserts were fantastic. Our host kelly was especially attentive and the chance to try so many delicious dishes really made the night! Thanks to the kitchen staff and all the servers.
Written 2 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi maeh899,
Thank you for your fantastic review! We're so glad to hear you had an amazing night enjoying our Chinese New Year buffet. It’s wonderful that you loved the mains, appetizers, and desserts. Kelly will be thrilled to know she made such a positive impact on your experience. We truly appreciate your kind words and will be sure to pass them along to our culinary and service teams. We look forward to welcoming you back for another memorable dining experience soon.
Kindest regards
Boon
Written 25 February 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua K
4 contributions
Feb 2025 • friends
I recently dined at ON22 and it was an exceptional experience! The variety on the menu was impressive, offering a huge buffet selection for everyone. Each dish I tried was delicious, bursting with flavor and beautifully presented. The highlight of my visit was the outstanding service provided by Kelly. She was attentive, friendly, and truly made us feel welcomed, the rest of the staff were also very friendly and helpful. I highly recommend for anyone looking for a fantastic meal with excellent service
Written 2 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi joshuak,
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that you had an exceptional experience at ON22. It’s wonderful to know that you enjoyed the variety and flavor of our buffet, as well as the beautiful presentation of the dishes.
Kelly and the entire team will be overjoyed to hear your feedback on their service. We strive to provide excellent service and make every guest feel welcomed, and we’re glad we could achieve that for you. We truly appreciate your recommendation and can’t wait to welcome you back for another fantastic dining experience
Kindest regards
Boon
Written 25 February 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yulin c
1 contribution
Oct 2024 • couples
The variety of seafood on offer was remarkable. There were fresh oysters that were briny and delicious, succulent prawns with a firm texture, and tender pieces of salmon that practically melted in the mouth. The crab legs were a delight to crack open, filled with sweet and juicy meat.
The layout of the buffet was well - designed, making it easy to access all the different types of food. The staff was also very attentive. They promptly cleared our plates and were always available to answer any questions.
The quality of the food preparation was top - notch. Every dish was seasoned just right, enhancing the natural flavors of the seafood. Overall, it was an amazing seafood buffet that I would highly recommend to anyone who loves seafood. I can't wait to go back again
Written 16 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Dear 812yulinc, Thank you very much for taking the time to share your positive review. We're thrilled to hear that you had an enjoyable experience with us ON22 at Hyatt Centric Kota Kinabalu. However, we believe there may have been a slight mix-up, as we don’t currently serve oyster, salmon, or crab legs. That said, we are truly humbled and grateful for your kind words and are so glad to know you had a wonderful time with us. Your feedback motivates us to keep striving for excellence, and we can’t wait to welcome you back again soon!
Boon
Written 20 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pjal s
1 contribution
Oct 2024 • couples
I made my reservation through the website few days before. On the website, there was no news about the seafood buffet.
I was inform trough Whatsapp after i made the reservations by Darlene.
In the conversations, i ask of there will be any meat dish other than seafood. I was told there is none.
On the day of my reservation dinner. Server Atiqah mention that we can addon for the lamb rack. Atiqah kindly mention that we can have other dish in the buffet dinner where i saw a beef wellington is also served.
Other than that, all the food is great except the Grilled cauliflower. Which is taste plain.
And also, the teh tarik in the dispenser is cold instead of hot.
Written 18 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi pjals,
Thank you for your review.
I'm glad to hear you enjoyed your meal, however, I am sorry that you have misinformed regards to Seafood buffet. I have also noted the lapse within our food taste and teh tarik was cold, please accept my apologies. Rest assured I will use this to better train our team to be more proactive and attentive to our customer needs.
Thank you again for your constructive feedback and hope to welcome you back ON22 soon.
Kindest regards
Boon
Written 2 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fengkang Y
1 contribution
Oct 2024 • friends
We enjoyed a great meal here.
The buffet starts from 6:30pm and you can spend 4 hours here enjoying a wonderful seafood buffet.
Food on the menu can be refilled. We like the crab and tiger prawn.
The dessert here is delicious!
Atika served us. She is very hospitable and friendly. You can tell her any demands you need.
Written 11 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Dear fengkangy,
Thank you for your great review. We are so happy to read that you enjoyed the seafood buffet, and the dining experience. I will share your compliment to Atika and all the team. Stay safe and hope to see you again soon.
Kindest regards
Boon
Written 15 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer68097470389
1 contribution
Sept 2024 • friends
“I recently dined at On22 Restaurant, and it was a culinary experience unlike any other! The ambiance was elegant yet cozy, making it the perfect setting for a special occasion. The food was simply divine, with each dish more impressive than the last. I highly recommend the all the dish—it was cooked to perfection and bursting with flavor. The service was impeccable; our server Arion Leong was attentive without being intrusive and made excellent recommendations. I will definitely be returning soon!”
Written 20 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi Sightseer,
It was with great pleasure that I read your positive review ON22 on TripAdvisor about your recent experience with us. On behalf of all our team members, we appreciate you taking the time and effort to post your compliments and I shall certainly pass on your feedback to Arion Leong and our team members. We hope to have the opportunity to welcome you again in near future.
Kindest regards
Boon
Written 2 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fizzie
Kota Kinabalu1 contribution
Oct 2024 • couples
This was my second dine-in in this establishment. Great experience nonetheless. Always had great interaction with their staff, did not get the other staff name but we got Atiqa as our server.
Would like for them to change the Grilled Cauliflower though, this was our second time (the first was during buka puasa), maybe add flour, more crispy and taste. The cauliflower was a miss.
Overall, great experience as always. Kudos to all the staff🫶🏻 will return again soon
Written 18 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi Sunshine,
Thank you for your great review. We are so happy to read that you enjoyed the dining experience ON22, and glad to read that you enjoyed your dining experience except the Cauliflower. I will share your compliment with Atiqa and all the team. Stay safe and hope to see you again soon.
Kindest regards
Boon
Written 2 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dsy
Kota Kinabalu1 contribution
Dec 2024 • family
Nice ambience with a good sunset view. Food was also good. The semi buffet concept was refreshing - less crowding at the buffet line. A special mentiom goes to Kajol the restaurant manager and the rest of the restauranr staff whose service was exceptional. Will definitely come back.
Written 7 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Dear Culture,
Thank you for taking the time to share your lovely feedback! We're glad to hear that you enjoyed the sunset view, the Semi Buffet concept, and the overall dining experience.
Your kind words about Kajol (Sheerleeza) and the rest of our team mean so much to us. They truly go above and beyond to ensure every guest has a memorable time. We’re delighted that their exceptional service stood out to you.
We can’t wait to welcome you back for another fantastic evening!
Warm regards,
Boon
Written 15 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Viviannie Z
1 contribution
Oct 2024 • couples
A diverse array of culinary options is available. The seafood buffet is highly recommended, as it offers the utmost freshness and authenticity of flavors from the sea.
I was fortunate to be served by Ms. Atika, a highly professional and exceptionally amiable individual.
I wholeheartedly endorse this establishment and recommend it to all individuals seeking an exceptional dining experience.
Written 26 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi vivianniez,
Warmest greetings and thank you for sharing your feedback with us. We are pleased to hear that you had a wonderful dinner ON22. Your kind compliments to Atika is sincerely appreciated, and we are proud to have such an amazing team member here. It has been a pleasure having you here, and we look forward to welcoming you back.
Kindest regards
Boon
Written 2 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zul
2 contributions
Dec 2024 • family
1st time visiting. We had the Semi buffet dinner. We like the concept of it where most of the food was sent to the table and we can order more if needed. Less crowd at the buffet line. Great hospitality especially from Ms Kajol the Manager. She made the night memorable, adjusted to our needs, swift actions and very helpful. Izwan was friendly too and so was the rest of the crew. Food was great. Chef Thomas and the team did a great work with the food that night. Will definitely be back. ⭐️⭐️⭐️⭐️⭐️
Written 7 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Dear CikLeeGuppy,
Thank you for sharing your wonderful feedback with us! We're delighted to hear that you enjoyed your first visit and appreciated the Semi Buffet Dinner concept. It's always our goal to create a relaxed and enjoyable dining experience, and we're glad the setup suited your preference.
A special shoutout to Ms. Kajol (Sheerleeza) for making your evening memorable, she truly embodies our commitment to exceptional hospitality. We're also thrilled to know that Izwan and the rest of the team made you feel welcome, and that Chef Thomas and his team delivered a fantastic culinary experience.
We look forward to welcoming you back soon for another memorable evening!
Warm regards,
Boon
Written 15 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass22831377718
2 contributions
Feb 2025 • friends
First of all, the staff are very friendly!!
Ask what you don't know, answer it kindly and kindly, especially Matlee is really kind!! We couldn't speak well. It was hard for you, but you laughed to the end.
The food is a lot of food that you give as a base at first and really tasty!! When we went, we had a menu of fish, chicken, shrimp, and beef.
And the dessert is fat. Varieties are diverse and really sweet and delicious! The fruit is sweet and delicious!
Automatically translated
Written 21 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi Compass,
Thank you so much for your wonderful review! We're so happy to hear that you had an enjoyable experience with us. It’s great to know that the team, especially Matlee, made you feel comfortable and welcomed, even with the language barrier. He will be so touched by your kind words!
We’re thrilled that you enjoyed the variety and flavors of our dishes, from the generous portions to the delicious seafood and sides. And we’re glad to hear the desserts were a hit, too! We truly appreciate your recommendation and look forward to welcoming you back for another great dining experience soon.
Kindest regards
Boon
Written 25 February 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula l
11 contributions
Sept 2024 • family
We had a wonderful dining experience! The food was absolutely delicious, with every dish perfectly seasoned and full of flavor. The service by Atika, was outstanding—friendly, attentive, and fast. The restaurant itself was spotless, and the atmosphere was comfortable and inviting. I highly recommend it to anyone looking for a great meal in a pleasant setting!"
Written 14 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi Paula I,
It was a great pleasure that to read you enjoy your recent experience ON22. I will share your good comment to Atika. Stay safe and we hope to welcome you back in near future.
Kindest regards
Boon
Written 16 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yuan h
1 contribution
Sept 2024 • family
View: Beautiful view, you can see the sunset from outside
Service: The service was very good, felt the air conditioning cold immediately changed my seat, the little sister has been smiling service
Food: We were having a buffet seafood dinner, it tasted okay, probably not for Chinese taste, more curry
Overall it's good. We'll pick it up next time.
Atika's service is good, especially lovely little sister
Automatically translated
Written 21 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boon - Hyatt Centric Kota Kinabalu
Hi 844yuanh
Thank you for your great review. We are so happy to read that you enjoyed the dining experience ON22. I will share your compliment with Atiqa and all the team. Stay safe and hope to see you again soon.
Kindest regards
Boon
Written 29 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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