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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

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Details

PRICE RANGE
US$2 - US$5
CUISINES
Cafe
Reviews (2,714)
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2,096 results
Traveller rating
1,881
183
20
10
2
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Traveller rating
1,881
183
20
10
2
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All reviews hearing impaired sign language craft shop great tea peace and quiet peaceful place the hustle and bustle social enterprise old town iced coffee passion fruit watch the world silence speech deaf communicate teahouse
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Reviewed 2 weeks ago

This is probably my favourite place in Hoi An. I really don’t want to share my secret but I thought those hard working people deserve more business. The tea house is ran by people with hearing issues. You communicate sure the staff with some chops...they provided. The teas are very good quality and price is reasonable. I first discovered this tea house 7-8 years ago when I first visited Hoi An and this time I spent few quiet hours a day here just to relax and watch the world go by. At the back of the tea house there is also a tiny shop that sells very authentic pieces of house decorations like candle holders.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago via mobile

Loved the attention to detail presentation of our teas and coffees order. The experience is so pleasant and a big salute to the team as they could not speak. Place your orders by filling up the form sheet, communicating to them using the little wooden...cubes of words. We were so happy that we bought so many packs of cookies, coconut candy. Totally a must visit.More

Date of visit: August 2023
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Reviewed 28 August 2023 via mobile

An absolute haven!! Inspiring, attentive and friendly staff serving delicious snacks and drinks. We loved the craft shop out the back - a great place to purchase hand made and quality gifts. Thank you for a terrific experience!!!!!

Date of visit: November 2022
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Reviewed 3 August 2023

We went here on a recommendation from a friend and we loved it. Vietnam is very loud and overwhelming sometimes. This place was so peaceful and calm, we it was wonderful. We both got a coffee flight and a cookie flight (which, for the record,...was way too many cookies for us). The flight was a lot of fun and allowed us to try the different coffees that they sell in their shop. They also have another shop out back, with really cool goods created by artisans sitting outside as you shop. Make an effort to stop in while in Hoi An.More

Date of visit: April 2023
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Reviewed 17 July 2023 via mobile

Very nice tea and coffee house, great coffee and tea selection at good price. Excellent service with sign language only, therefore the place also need to be quiet, talk softly, good for reading book or silence working mode.

Date of visit: July 2023
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Reviewed 28 June 2023

Returning to Hoi An after three years of Covid disruption and so many businesses failing in areas that depend on tourism, the first thing I checked was the the delightful Reaching Out Tea House was still continuing its good work. We enjoyed tea here every...other day during our 14 day stay and it was a highlight of those days. The Tea House is exquisite, a traditional building maintained in authentic style, just enough wear to validate its venerable age whilst maintaining its polished and well kept beauty. This a place of stillness and quiet in the bustle of Hoi An. The service is gracious, the tea sets beautifully crafted and laid, the garden serene and timeless. In such a perfect setting the only remaining element is the tea and that too is superb, high quality teas from within Viet Nam served as they should be in a setting where they can be fully appreciated. Everything about this lovely place is pleasing, the calm, the grace, the peace, the shear loveliness is so rare, it is to be treasured. On the first day we broached again the need for a “fair cup” and from then on one arrived with our tea on each occasion, we were remembered, valued and indulged. Sitting, ever hopeful, under the carambola tree I was gifted by the tree with a windfall of starfruit which I savoured, warm, sweet and dropped at perfect ripeness. The ladies in the tea room seemed quite aggrieved that I had eaten fruit from the ground and promptly scaled the tree for further fruit which they washed, sliced and presented to me on a plate. A lovely and unexpected gesture which I greatly appreciated. I love this place and I am left non plussed by the (few) reviews that complain about the price, it is rather like complaining that a fine, single estate, first flush tea is too expensive compared to the dust and fannings in supermarket tea bags, or that the Ritz is overpriced compared with McDonalds, it makes no sense. Here is elegance, refinement, quality and charm to be savoured and appreciated. In the workshop behind the garden, lovely artefacts are displayed for sale and one can watch the craftsmen practicing their skills, finishing the fine ceramics as used in service in the tea room and other local offerings, whilst upstairs the delectable treats that accompany each service are hand made freshly each day and the sweet aroma of confectionary drift into garden below. Thank you for providing such an almost surreal oasis of refreshment and reflection in such a busy place.More

Date of visit: June 2023
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Reviewed 14 June 2023 via mobile

It was too hot for tea so we had juice. It was delicious. It is a very peaceful atmosphere. The young lady that waited on us had such a nice way about her.

Date of visit: June 2023
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Reviewed 12 June 2023

We went here with a group to be shown how to make a Lantern. We were served drinks and home made biscuits after we had finished. The venue is a charity and run by generous donations but the people who work there are amazing and...well worth supporting. Thanks again Reaching out for an amazing mornings experience. We will use our lanterns every Christmas.More

Date of visit: April 2023
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Reviewed 3 June 2023

We came to visit the Reaching out workshop to buy some of the crafts made there. We were a party of six to start but others joined us. We bought lots of things made there and stopped for tea. It’s a wonderful place to sit...awhile very friendly and professional. The home made cookies coffee and tea hit the spot. I would really recommend it it to other travellers. Fabulous job done by amazing friendly people. Go see for yourself. If you get the chance to join a group and make a lantern as well I would suggest you do it ..what a great place so much to give and for us to learn..More

Date of visit: May 2023
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Reviewed 2 June 2023

A must visit whilst in Hoi An! A quiet sanctuary of the bustling streets of the old town. The tearooms are home to people with visual and hearing impairment. For this reason, it is a silent space and you communicate with gestures and written words....The teas and coffees were authentic and tasted amazing. The cookies were nothing like I've ever tasted before - subtle and fresh taste.More

Date of visit: June 2023
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Reviewed 29 May 2023

Amazing experience in this cafe that is run by deaf women. Quiet and peaceful . A must do in Hoi an

Date of visit: January 2023
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Reviewed 14 May 2023

It was really quiet. We communicated with the staff via signs as they were hard-of-hearing. The tea and snacks were a nice complement to the ambience.

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2023 via mobile

The tea was good, it is nice to sit, very quite but the stuff is not friendly - no smile. My daughter asked for another mini cookie and it seemed to be too much effort.

Date of visit: May 2023
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Reviewed 20 April 2023

This place was incredible. We had a lovely vietnamese iced coffee in the beautiful settings inside the silent teahouse. An experience I will never forget. If you want more details, please read on the picture belowMore

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Official Reaching Out Vietnam, Marketing at Reaching Out Tea House, responded to this reviewResponded 23 April 2023

Hi!! Thank you for taking the time to share your wonderful experience at our teahouse. We are thrilled to hear that you had an incredible time with us and that you enjoyed our Vietnamese iced coffee in our beautiful settings. We take pride in creating...More

Reviewed 7 April 2023

A truly wonderful little cafe, a sanctuary from the hustle and bustle of Hoi An. The staff are all so friendly and have the loveliest smiles. It is easy to communicate with the blocks and paper provided. Delicious drinks and tasty cookies. Gorgeous decor inside....Highly recommended. And supporting a worthy cause.More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Official Reaching Out Vietnam, Marketing at Reaching Out Tea House, responded to this reviewResponded 23 April 2023

Hello! Our team takes great pride in providing a serene atmosphere and warm hospitality to all of our guests, and we are grateful for your kind words about our decor and overall experience. We appreciate your recommendation and look forward to the pleasure of serving...More

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Questions & Answers
Ask a question
441JohnH441
4 July 2018|
AnswerShow all 2 answers
Response from jothvn | Property representative |
We do not have air conditioning, but the ancient house and fans seem to keep us cool.
2
Votes
fionamK6742PH
17 February 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
15 February 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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REACHING OUT TEA HOUSE, Hoi An - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Reaching Out Tea House

Yes, Reaching Out Tea House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Reaching Out Tea House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5