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Ratings and reviews

#12 of 45 Bar in Shenzhen
RATINGS
Food
Service
Value

Details

CUISINES
Bar, Seafood, Pub
Meals
Lunch, Dinner
FEATURES
Takeout, Outdoor Seating, Seating, Serves Alcohol, Wheelchair Accessible, Table Service
Reviews (34)
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33 results
Traveller rating
21
9
2
1
0
Traveller type
Time of year
LanguageEnglish
Traveller rating
21
9
2
1
0
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Reviewed 25 July 2022

Having visited this Restaurant many times when working in Shenzhen I have no hesitation in recommending it as the best Sea Food Restaurant in the City. Service, very good, food so good that I would go back there from the UK just to eat. Management,...so very friendly, you leave knowing that you have made lifelong friends. You go in there as a customer and leave as family!More

Date of visit: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2021

This was a hard one to rate. Very good or excellent, excellent or very good? This is a unique place in Shenzhen and it feels like the kind of place that everyone knows each other, and perhaps they do. My wife and I ate there...twice in the 4 days we spent in Shekou because we were so impressed. So why not excellent? Maybe it should be, the value is good, the shrimp, crabcakes, the burger was all good solid meals, but I guess there wasn't a spark that pushed it over to excellent, and there is nothing wrong with it because I think everyone (except on rare occasions or off nights) will feel like they got their moneys worth. We will be back. The old bay Shrimp, I am not 100% sure it was Old Bay but it's a close copy if it wasn't, and I am good with that. The crabcake was a respectable crabcake, not too much filler. Tee fries are good, the onions rings were good but too greasy. Should have had a few more shakes in the rack or served on something to soak it up. The drinks are reasonably priced and tasty. It's a good solid outing for seafood and more. Don't let the "Crab Shack' name fool you, their menu is large with many options besides seafood. There is something for everyone if you have non-seafood people considering it. Rikki who waited on us was joyful and entertaining and helps give some extra personality to the surroundings. Its worth your time for a visit,More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2018

Came here on a Saturday afternoon. Was treated to excellent service, amazing food and really, really good beers. 100% recommend popping in for a visit if you are after great American comfort food.

Date of visit: September 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2018

The first pleasant surprise was how friendly and welcoming the serving staff was. The food was very good too. The coconut shrimp and buffalo chicken sandwiches were our favorite. There are both inside and outside seating areas. Take advantage of their happy hour!

Date of visit: October 2018
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Reviewed 8 October 2018

Excellent menu with very reasonable prices. Staff are friendly and attentive. Would also recommend the delivery service.

Date of visit: November 2017
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Reviewed 17 July 2018

Went with friends and ordered Cordon Bleu and Pizza, both items were excellent and good value. Pizza is very good, have also ordered in from here Service is good but time for food to cook could be bad for some people

Date of visit: July 2018
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Reviewed 10 July 2018 via mobile

Wonderful little crab shack. Always been sceptical about eating crab as I’ve had a bad experience before, so I would highly recommend those who are first time crab eaters to come here and also those who are experienced, get down to Willy’s. Will not disappoint....Also got a big pizza to share between our friends which was beautiful. The staff are superb and so friendly and make such an effort to make sure you’re comfortable and happy. Cannot fault.More

Date of visit: July 2018
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Marshall T, Guest Relations Manager at Willy's Crab Shack, responded to this reviewResponded 12 July 2018

Thank you Rose! Appreciate the kind words!!!

Reviewed 29 March 2018

Staff speak English. Indoor and outdoor seating. They have a good value happy hour on drinks (2 for 1). The chicken strips are very tender, smothered in Frank's Red Hot. It's a good place to hang out after work, very casual.

Date of visit: March 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2018 via mobile

Willy's has a new lunch menu. 11-6pm 50% off. It's not an exciting menu but it's solid pub/bar food. Cheeseburger and fries 35 RMB ceasar salad 26 RMB. Can't complain for those prices. Also have tacos on the lunch menu. Drinks are also BOGOF I...believe. English speaking staff. Service for the food a bit on the slow side. Fast wifi. Seats inside and out Dongjiaotou metro station exit A walk forward 5 mins turn when you see the giant crab statueMore

Date of visit: March 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2017 via mobile

Wonderful restaurant for family dinner. My daughter really loves it. I recommend the crab stuffed filet steak.

Date of visit: December 2017
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Reviewed 24 December 2017

Dec 23/17 We had the misfortune of going to dinner at Willy’s last night. When we arrived there was a table of 8 ppple having dinner. I ordered an appetizer and my meal while my husband was still trying to decide what he wanted to...eat. 15 mins after we arrived the main meal was brought out to the large table, however the complained that the meal was too late in coming, so it was wrapped in foil for them to take away. 20 mins later my husband’s meal arrived but my appetizer nor my meal still had not arrived. When I asked a waitress about my appetizer, she indicated it would be another 10 mins because they had to cook the raw mushrooms very well. 10 mins later, still no appetizer so I called the waitress and said that I did not want the appetizer, that I just wanted my main course. She explained that it takes 20 mins to prepare and that our waitress should have explained that to us. She apologized and said that there would be no charge for the appetizer. When my meal finally arrived, it was 50 mins after I ordered....and there were only 4 people in the restaurant at the time, and that was us included!!!!! Needless to say, we will never go there again and cannot recommend that restaurant to anyone. Btw, my husband said that his pizza was good.....he enjoyed it!More

Date of visit: December 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marshall T, Guest Relations Manager at Willy's Crab Shack, responded to this reviewResponded 27 December 2017

I'm sorry to hear about your experience at Willy's. Although we do make everything from scratch and our wait times are accordingly, what you experienced is a level of service that is unacceptable. If you would be willing to give us another shot, please contact...More

Reviewed 3 November 2017

Located on a pedestrian only street cut off from cars this restaurant provides great atmosphere and delicious western food. Menu features great selections of pizza, pasta, seafood and many others. Staff is friendly and attentive. If you're looking for an enjoyable meal with family or...a place to relax with friends, this is where you should go.More

Date of visit: October 2017
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Reviewed 30 July 2017 via mobile

every month there is an all you can eat and drink BBQ. Ribs, pulled pork, hotdogs etc. High quality. Fun. Many many expats. Highly recommended Dongjiaotou MTR station exit A

Date of visit: July 2017
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Reviewed 15 July 2017 via mobile

I laid back restaurant/bar. The staff are very friendly and attentive. Beers cheap and cold. The food came quickly and was freshly cooked. All good and I will be back.

Date of visit: July 2017
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Reviewed 9 July 2017 via mobile

Try the Sichuan crab, you won't be disappointed! Happy hour seems to last forever, buy one get one. BBQ on last Saturday of the month, wouldn't miss it for the world.

Date of visit: July 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WILLY'S CRAB SHACK, Shenzhen - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Willy's Crab Shack

Yes, Willy's Crab Shack offers takeaway services.

Willy's Crab Shack is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5