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CUISINES
Italian, European
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Lunch, Dinner, Brunch
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Reviews (469)
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4
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Reviewed 12 January 2022

From setting to dessert, my lunch at Paletto was excellent! The server, Madison, the hosts, Jordi and Alvin, and of course the chef, Lorenzo, all made my afternoon enjoyable, from first to last bite. Attention to detail from the ambiance to the meal were carefully...crafted, with the appetizer, soup, main and dessert all a reflection of not only the restaurant itself but the Ritz, in general. Each bite was a portal out of the doldrums of Shenzhen, and into the streets of Modena, a testament to the chef's original take on seafood and pasta. Flavors which bounced around my mouth reminded me why I chose Paletto for lunch on a lazy Wednesday afternoon, completely turning my day around with each bite. This is my second time visiting, but not my last, and I would recommend the same for anyone looking for a culinary escape from the mediocrity of the everyday, a quaint vestibule of eloquence at each table.More

Date of visit: January 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 October 2020 via mobile

It's again in PalettO and still made me so satisfied with their Supervisor Alvin cause of this professional knowledge of wine and hospitality, I just have a small and light dish of Spanish Ham then Alvin suggested me to have Laurent Perrier then WOW, it's...really matched. And that time I knew he has leant wine tasting before, wonderful experience. Thanks Palleto and their staff Alvin.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 June 2020

We went for a birthday dinner to Paletto, which is located in the Ritz Carlton hotel and offers all the service of this hotel. Booked a table for 3 by phone. Nice setting, more luxury style furniture, not so cozy, more 5 star hotel style....Service was excellent, starting with greeting, table setting and taking care of us. We ordered risotto, pasta, lamb chops as well as some other dishes. Wine list is nice, and shows some excellent wines. Food was high class Italian style. The menu misses some basic Italian dishes, it feels a bit overdone (i.e. risotto with lobster, etc.). The wine pairing was great. Overall a wonderful experience. We loved the food and wine, the atmosphere and the fantastic service. This is definitely a place if you want to have a special dinner with your beloved ones. You get what you pay for.More

Date of visit: June 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 March 2020

Restos have just started to resume very recently (after covid-19 business shut down). Therefore I picked Paletto - an Italian resto at The Ritz-Carlton to celebrate my birthday. It turned out to be a really really good choice. Foods and services are perfect! One of...the top western styles in town of course. The staff were really professional and caring. I just mentioned that it was my birthday and then they prepared a surprise birthday celebration for me lol!!! Ohh the girls Viyoung and Stephanie are very sweet and considerate (pretty too:) Even though all of us were wearing masks). The senior director of Paletto - Andre is from Portugal. He couldn't go back home during this time :( I hope covid spreading in Europe will stop very soon so that more European friends can travel to China and resume their daily life. Btw, that’s one of my BD wishes!!!! Stay strong everybody!!More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 January 2020

Waited 30 minutes (really) for drinks and there were literally no more than 20 people in the restaurant. Food took 2 hours!!!! And when it finally came it wasn’t good. They try to make you feel it’s a fancy restaurant but food is terrible and...service is worse. They did give a 30% discount but would not recommend at all. Stayed 2 nights in Ritz Carlton and was fine but this restaurant was not worth the time.More

Date of visit: January 2020
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Andreramos2, 經理 at Paletto Italian Restaurant, responded to this reviewResponded 13 January 2020

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent dining experience at Paletto. I regret to learn that your experience at Paletto did not meet your expectations. Please accept our sincere apologies for the inconveniences caused. Please...More

Reviewed 10 November 2019 via mobile

The food's competing textures in the gnoccci with the beans was distracting and unecessary. The rissotto had a very nice flavor but too al dente. We stayed with water because a house glass was 148 rmb. The chef seems very interested to do a good...job. But for now I would give him time to build the flavor and texture profile in each dish.More

Date of visit: November 2019
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Andreramos2, Senior Director of Restaurants at Paletto Italian Restaurant, responded to this reviewResponded 13 November 2019

Dear Guest, Warmest Greetings from your Ritz-Carlton Shenzhen! Thank you for taking the time to share your feedback on TripAdvisor following your recent dining experience at Paletto. I regret to learn that your experience at Paletto did not meet your expectations. Please accept our sincere...More

Reviewed 8 November 2019 via mobile

My home away from home. Chef Stefano and his team are always ready to impress and make the meal an unforgettable experience. Top choice for fine Italian dining in shenzhen. The risotto al tartufo was awesome!

Date of visit: November 2019
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Reviewed 14 October 2019 via mobile

You can find authentic italian food prepared with fresh and quality ingredients. Chef Nicodemo knows how to satisfy even the most demanding palate. The atmosphere is elegant and relaxed, service is excellent as well as their wine list. They often organise different activities from tastings...to theme dinners, Sunday brunch and they offer set lunch during weekdays which is perfect for a business meeting.More

Date of visit: October 2019
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Reviewed 8 October 2019

This is a very laid back but refined Sunday brunch with table service.The food was fabulous and the service second to none. I like the concept of having a choice of set courses, but with the ability to also take advantage of the selection of...food from the brunch in the adjacent Flavorz. As it was there was more than sufficient food from the set courses. The seafood platter was brilliant and I thoroughly enjoyed the beef Wellington and the Bombe Alaska. The meal came with a free flow of Ca' del Bosco Cuvee Prestige as a perfect accompaniment. We will be back.More

Date of visit: October 2019
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Reviewed 28 September 2019 via mobile

Went here for a business dinner. Place has a quiet atmosphere for talking and the food was also amazing. Chef made us an amazing linguini with lobster tail. Highly recommend it. Will go back again.

Date of visit: September 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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dimpis
19 March 2019|
AnswerShow all 2 answers
Response from amielavi | Reviewed this property |
I AM SURE YOU CAN GET VEGETARIAN MY ADVISE , AS I DO HAVE INDIAN STRICT VEGETARIAN FRIENDS , go to the four seasons hotel , 6 th floor ask for the executive chef , Giovani , and tell him exactly what you want , he will do... More
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Frequently Asked Questions about Paletto Italian Restaurant

Paletto Italian Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4
  • Atmosphere: 4.5