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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

MICHELIN Guide's Point of View

Remodelled and renamed Lai Ching Heen in 2022, the main dining room can now be accessed straight from the hotel lobby. In addition to the updated décor...
Read more on MICHELIN Guide
Two MICHELIN Stars: Excellent cooking, worth a detour!
About
Signifying a homecoming, Yan Toh Heen returns to its treasured original name, Lai Ching Heen. With a celebrated legacy that includes MICHELIN Stars and Black Pearl Diamonds, Lai Ching Heen is renowned as one of the world’s finest Chinese restaurants specialising in Cantonese cuisine. Executive Chef Lau Yiu Fai, who has over 30 years of experience with the hotel, having first joined the restaurant when it opened in 1984, invites you on a culinary exploration and celebration of the restaurant’s new era with exquisite new Cantonese dishes that blend tradition with modern flair. Please visit the official website for Lai Ching Heen's latest business hours.
PRICE RANGE
HK$700 - HK$2,300
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Chinese, Asian
FEATURES
Seating, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Reservations, Private Dining, Validated Parking, Highchairs Available, Wheelchair Accessible, Free Wifi, Accepts Credit Cards, Table Service, Non-smoking restaurants
Reviews (964)
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657 results
Traveller rating
507
105
27
11
7
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Time of year
LanguageEnglish
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Traveller rating
507
105
27
11
7
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All reviews peking duck dim sum abalone lobster cakes tea sommelier cantonese cuisine harbour view beautiful restaurant victoria harbor dining experience henry clara michelin dishes services taro
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Reviewed 1 week ago via mobile

First there were delay of tea service. The serving of the oolong tea need about 15 minutes and the tea was only served right after raising my hand to remind the staff about the order. There were only 2-3 tables at the moment so I...didn’t expect the delay. The cutlery were quite exquisitely crafted with the Jade element but my chopsticks handle were obviously defect which were repaired by gluing the broken part back on. The ordering of by the waiter was quite nice. He actively offered to adjust the portion of food to fit 3 people. This is certainly a plus to the service part. Food wise, the quality is quite disappointing as it was certainly a mismatch to their price. First the shrimp dumpling, the flavour were bland and the dumpling skins were way too soft soggy as if it was overdone. The spring roll and the baked bun ordered were quite ordinary, nothing too wrong and yet nothing to stand out as well. The Pekking Duck is surely out of my expectation. I did not expect the only serving of the crispy skin with no meat with the pancake. While we eventually get 4 pieces of pancake with crispy skin, it did not feel like enjoying the peking duck.it came to my understanding may be the rest of the duck meat need to be used for 2 other courses. However, it is surely the amount of duck meat left on the duck is way more than the meat used for those 2 other courses. I don’t understand why no meat were served together with the crispy skin to enjoy with pancake. I am certain this restaurant is the only one I have experienced so far which only serve crispy skin with pancake. The 2 other courses were not outstanding either, the minced duck with lettuce and the bean-curd sheet filled with duck meat were nothing extraordinary to justify the price of about 1700 HKD for this duck package. Most of the whole peking duck were around 800-1000 per whole duck serving in other high end restaurants, which means the additional 2 courses imply the value of 700 HKD. Given that the first and most important serving with pancake should have been the star experience, the coming 2 courses become so irrelevant to the meal and injustice to the price. Interestingly there were many sauces and condiments served for the duck, other than briefly mentioned by the staff about each name of the thing, no suggestion given as to how to enjoy the most out of them. I do expect more explanation could given by staff to make the experience more enjoyable rather than letting us randomly do our own experiment. Experimenting were certainly not what I expected from 2 starred restaurant. Also, my mother did ask the staff if the duck body can be taken away and no answer were given as to whether or not that can be arranged. Overall I would say the only thing justified the 2 starred Michelin is the priceMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 1 week ago

Dear andrew199108, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. Regret to learn the dining experience did not meet your expectations. We would like to understand more about...More

Reviewed 1 May 2024

I've tried a lot of restaurants in HK and always come back to this one. They have mastered vegetable cooking to perfection. All the rest it's absolutely great, including the service and the decoration. The manager Henri is a master. They were the first restaurant...to have a tea sommelier and one can now sample some interesting "bubble tea"More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 3 May 2024

Dear Thisistruelove, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We are delighted to receive your positive feedback towards the food and service delivered by our team, especially...More

Reviewed 18 April 2024 via mobile

完美維多利亞港海景,無微不至的服務,劉師傅風華絕代的廣東粵菜。一去到餐廳門口已經有熱情的女員工招呼,經過玉石裝修的長走廊後去到用餐區。這次用餐的座位可以享受完美的維多利亞海景。After we sit down, tea sommelier Kelvin presented the food and tea menu without any delay. He also introduced the menu in detail with signature dishes. I also wanted to compliment staff Neo. He is so caring and genuine, he always cares our dinning experience...and gave us good advice. The supreme soup with fish maw is so refreshing. The Lai Ching Heen Combination is definitely a good starter for the set dinner.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 22 April 2024

Dear Sd15322678, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were pleased to know that you and your friends have had a wonderful dinner gathering with us....More

Reviewed 16 February 2024 via mobile

This is my first time try lunch, I personally like the environment, menu & the tableware at dinner than lunch. Menu not much choice to choose, we have 5 people and order 5 pieces shrimp dumplings, not expect it was not present in the same...time. The remain 4 dumplings present after 10 minutes almost. Honestly, service seems slightly drop a bit. And the food just standard, little bit disappointed.More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 22 February 2024

Dear alanal0, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. Regret to learn the lunch experience did not meet your expectations. We would like to understand more about...More

Reviewed 22 January 2024 via mobile

I’m surprised and disappointed enough to warn yall off as I sit here paying the bill lol. 1 star solely for the comfortable seating and good soup dish. We did the luncheon pre fixe menu. We ordered additional dim sum after the 8 courses in...hopes of salvaging the experience and trying something, anything that lived up to the hype. But no. This was spectacularly and very confusingly bad. No dish was above average let alone standout except the whelk soup, which was delicious. But that was it and it did not make the overall trip worth it by any means. One dish (the papaya soup) was inedible. The beef dish was slathered in an overly sweet sauce that felt akin to the cheapest of takeout. Weird times. You don’t want to come here.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 25 January 2024

Dear Serena L, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. Regret to learn the overall dining experience did not meet your expectations. We would like to understand...More

Reviewed 3 January 2024

The best yum cha experience in Hong Kong. Excellent food, excellent service and excellent views over HK harbor.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 12 January 2024

Dear Nebrink, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience and service delivered. Motivating feedback from...More

Reviewed 26 November 2023 via mobile

Have had a weekend lunch at Lai Ching Heen. We ordered a la Carte dishes and all are delicious. The service by the team was still perfect as usual. We also ordered a whole suckling pig takeaway for dinner party with friends. They prepared everything...including the packing perfectly. The taste of pig was excellent and the skin still crispy. Thank you very much for the chef and service team’s preparation. Thanks for the leadership by Manager Henry Wong.More

Date of visit: November 2023
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 12 December 2023

Dear DrTUNG, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience and service delivered by our team....More

Reviewed 26 September 2023 via mobile

We were impressed by the sommelier called KC. He was very welcoming and served the wine pairing with great match. The wagyu beef was impressive. We spent a great night there.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 28 September 2023

Dear dcbbdb, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the food and service delivered by our team. Motivating...More

Reviewed 30 August 2023

We have fond memories of Yan Toh Heen. However, this transition to Lai Ching Heen leaves a lot to be desired. We cannot believe that this venue has 2 Michelin Stars. It is painfully obvious that they are understaffed - we had to wait and...wait to catch a server's eye for everything - they failed to clear finished plates on time, and hardly had time to pour tea and wine, etc. The wine list was not offered to us at all, until we asked for it. We pre-ordered their Peking Duck. The server was evidently not skilled in peeling duck and showed all the awkwardness of inexperience. The taste was average. The Crispy Lobster Dumpling with Black Truffle was also average; however, the soup-base was very good. The Wok-seared Rice Flour Cannelloni and Fish Maw was not remarkable either. The Wok-fried Kagoshima Wagyu and Duck Liver with Spicy Sauce was the worst wagyu beef I have ever had in a top Chinese venue in Hong Kong. Furthermore, they do not enforce the dress code. At our table, both ladies wore dresses and the gentleman was in a business suit, as we were informed by a strict-sounding member of their Reception team, that this is of great importance (she sounded like a school teacher telling pupils about uniforms). We were told on the phone that the dress code was elegant-casual. However, when we received the reservation confirmation, the code had changed to smart-casual. We certainly saw a lot of casual - jeans, worn-out golf shirts and T-shirts one would wear to the wet-markets. If there is no dress code enforcement, why make it so serious? Other than our table, the only other clients who observed any dress code were three western gentlemen, all in business suits. We were at a great 2 Michelin Star Chinese restaurant just last week. That restaurant is far superior in every way. Actually, there is no comparison. I would not recommend this restaurant, which I personally feel is all hype with very little substance.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 4 September 2023

Dear GraceS855, Thank you for your patronage and for taking the time to share us on your recent dining experience at Lai Ching Heen, Regent Hong Kong. Regret to learn the overall dining experience did not meet your expectation. We strive to continuously improve the...More

Reviewed 22 August 2023

This Michelin 2-star restaurant is formerly known as Yan Toh Heen. With the InterContinental closed and re-opened as Regent Hong Kong, this restaurant also re-opened and re-named to Lai Ching Heen, at the exact same location, offering diners a gorgeous view looking out to the...Victoria Harbour. The renovated décor still creates a premium, luxurious yet cozy and comfortable ambience, with the signature use of jade apparent throughout the restaurant, from the plates and utensils to the art pieces and the greenish hues on decorations. The sommelier introduced a non-alcohol sparkling cocktail for us ($120) which had authentic peach flavours, not too sweet and was a nice refreshing aperitif. The complimentary Amuse Bouche was White Wood-Ear and Cucumber Salad 千島涼拌白木耳脆青瓜. Appetizing and pleasant starter. Our first course was Barbecued Pork with Honey 蜜汁黑豚叉燒 ($320). A generous portion with two slabs of nicely grilled piece of pork, glistening with honey glaze. The pork was very tender, of the perfect proportion of fat and lean meat, and seeping with juice. I would like it to be a bit more charred but still one of the best Char Siu in town in my opinion. For the soup, I had Hot and Sour Soup with Tofu and Vegetables 酸辣豆腐雜菜羮 ($210). This was a vegetarian dish, with a nice balance of spicy and sourness, plenty of tofu, corn, mushroom, and stem of choi sum for different bite in texture. A nice deviation from the traditional seafood version. My wife had Double Boiled Fish Maw and Sea Whelk Soup 花膠燉響螺 ($320). The soup was rich in umami and delicious, with the sea whelk cooked to such tenderness that it showed the soup must have been double boiled for a long while. Unfortunately, the fish maw had a hint of weird notes though. Next, we each had Golden Stuffed Crab Shell with Crabmeat 脆釀鮮蟹蓋 ($318). The golden-brown crust of the crab meat was highly appealing, with the chef using abundance of red and green crab meat together for the best taste and mouthfeel, together with onion and milk, to make a stuffing that was phenomenal in my opinion. I believe the dish was waiting to be served while we were finishing the soup, and if they could be enjoyed immediately from oven the experience would be even better. The last time we visited Yan Toh Heen this dish was the most memorable, so we had again Golden Frog Legs with Spicy Salt 椒鹽田雞腿 ($288). Lightly battered before deep-frying, the frog legs had thin crisp surface, tender and flavourful. I also liked how the spicy salt did not over-dominate the taste, just giving that savoury touch to make everything perfect. Still good as always. The Braised Garoupa Fillet with Ginger and Spring Onion in Soy Bean Paste 麵醬薑蔥生炆斑球 ($680) was served in clay pot, highly aromatic from the spring onion and ginger. The garoupa fillet was very good too, firm with a good bite, seasoned well with the bean paste adding some sweetness and an extra dimension of savoury. The dish also did not feel heavy or excessively oily. Fantastic. Coming to the dessert, I had picked Baked Sago and Custard Cream Pudding & Taro Paste with Black and White Sesame Roll 奶皇焗西米布甸拼荔蓉鴛鴦芝麻卷 ($82). The pudding was appropriate in sweetness, with the custard less heavy than the traditional lotus paste, but personally I would prefer the latter. The sesame roll was good, and I found it a pity that this dim sum was increasingly difficult to find nowadays because of the tedious works. My wife had Double Boiled Sweetened Dried Longan Soup with Japanese Ginkgo Nuts and Peach Gum 紅棗桃膠燉日本銀杏 ($88). Decent in taste and also appropriate on sweetness, the delicate and refined flavours were delicious, particularly suitable for the health-conscious who might worry about the sugar in the desserts. There was also a complimentary Petits Fours including several of the dim sum like Hawthorn Roll, Sesame Ball with Custard, Mango Mochi, Lotus Paste Puff and Mini Mooncake. Delicate in appearance and good in taste, this assortment was a good combination of different traditional delicacies and a joyful completion of this wonderful dinner. Service was great, with the staff polite and attentive. The bill on the night was $3,252 and considering the quality of food, their services and overall experience, I would rate it as reasonably priced. The sommelier came to accompany us on the way out, and I promised him to return again, and enjoy a bottle of nice wine he picked next time.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 4 September 2023

Dear petercJ6576UB, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience and service delivered by our team....More

Reviewed 13 August 2023 via mobile

We celebrated my husband’s birthday at Lai Ching Heen and we went for the Chef Lau’s Prestigious Menu. We were very impressed at all the dishes, especially the Buddha jumping over the wall soup and the lobster trio! It was hard to pick a dish...that’s not our favourite😛! However, having that said, the service was not as impressive as the food. Understood that the restaurant maybe full of guests that night, but the service felt a bit rush and not so noticeable (we had to pour our own wine 🫣 and the introduction of the dishes weren’t very clear). Hope the next experience would be better!More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 18 August 2023

Dear 960sharleeny, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We are pleased to read that you have had a remarkable celebration with us. And we are delighted...More

Reviewed 29 July 2023

Have had a dinner with friend at Lai Ching Heen. As a frequent dining guest at Lao Ching Heen, we tried nearly all dishes here. Special thanks to Chef Sang who prepared some new dishes to me. Gratitude also to Restaurant Manager Mr. Wong who...lead the team, although there are some staff left and some new staff join the team, the service standard still here. Mr. Wong can help the whole team to provide dining guests excellent dining experience. I highly recommend dining guests who aim at high quality Cantonese food can try Lai Ching Heen.More

Date of visit: July 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 31 July 2023

Dear DrTUNG, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience and service delivered by our team....More

Reviewed 25 July 2023 via mobile

The service was great and all staff members showed their smiles to everyone. The food was good at the buffet standard. The atmosphere could be better to consider playing some music and the plants in the middle of the restaurant might need to be replaced.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 28 July 2023

Dear K2018VOpetert, Thank you for your patronage and for taking the time to share with us your recent dining experience at Harbourside, Regent Hong Kong. We were delighted to receive your positive feedback towards the buffet experience and service delivered by our team. Motivating feedback...More

Reviewed 10 July 2023

The decoration and view are very nice, and the staff there are very caring and warmhearted, the captain introduced us their menu patiently. All the dim sum and food are super delicious and they have upgraded all the dim sum with details. I particularly love...the cold crew tea developed by the restaurant, which is a mix of oolong tea and LiChee Honey, Must Try, better than Champagne.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 28 July 2023

Dear marblec2022, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience and service delivered by our team...More

Reviewed 12 June 2023 via mobile

From the moment we reached the hotel to the restaurant to being seated, the staff handled all these very well. We pre-ordered the peking duck and it was one of our best experience ever. The peking duck was served in 3 different styles and good...for 4 of us. The skin was crispy and yet juicy. We also ordered some dim sum and they were delicious. Will try again when we visit HK!More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regent Hong Kong, Owner at Lai Ching Heen - Regent Hong Kong, responded to this reviewResponded 28 July 2023

Dear msian_alwiz, Thank you for your patronage and for taking the time to share with us your recent dining experience at Lai Ching Heen, Regent Hong Kong. We were delighted to receive your positive feedback towards the dining experience delivered by our team. Motivating feedback...More

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Questions & Answers
Ask a question
taxatty
5 June 2019|
AnswerShow all 6 answers
Response from hongkongregent | Property representative |
Dear taxatty, Thank you for choosing Yan Toh Heen as a venue of your forthcoming dinner. Peking Duck is our signature dish at Yan Toh Heen and most of the guest came because of this. I would suggest you to enjoy the Peking... More
0
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dilong2018
29 May 2019|
AnswerShow all 4 answers
Response from hongkongregent | Property representative |
Dear dilong2018, Thank you for choosing Yan Toh Heen as your dining option. We would highly recommend you to make a reservation in advance. Online reservation is available at hotel website or TripAdvisor, or you may... More
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dramatic_entrance
26 December 2017|
AnswerShow all 9 answers
Response from hongkongregent | Property representative |
Dear dramatic_entrance, Thank you for your enquiries and I would highly recommend you to book in advance in order to secure the table at Yah Toh Heen. Should you require any further information or reservation, please do not... More
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LAI CHING HEEN - REGENT HONG KONG - Tsim Sha Tsui - Menu, Prices, Restaurant Reviews & Reservations - Tripadvisor

Frequently Asked Questions about Lai Ching Heen - Regent Hong Kong

Lai Ching Heen - Regent Hong Kong is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5