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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
Specialising in decadently delicious cakes, chocolates and patisseries, The Mandarin Cake Shop has been catering for Hong Kong's sweet tooth for over 25 years. Under the watchful eye of Chef Yves Matthey, recipient of World Gourmet Summit Awards of Excellence 2017 as "Pastry Chef of the Year", The Mandarin Cake Shop offers mouth-watering homemade delicacies including breads, pastries and incredible cakes made to look like exquisite sculptures. Stay for a cup of perfectly roasted coffee or luxurious hot chocolate served with a chocolate spoon. Alternatively, take a patisserie or two away to savour at home.
Special Diets
Vegetarian Friendly
Meals
Lunch, Breakfast
CUISINES
Cafe, European
FEATURES
Takeout, Seating, Wheelchair Accessible, Table Service
Reviews (236)
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146 results
Traveller rating
108
25
7
2
4
Traveller type
Time of year
LanguageEnglish
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Traveller rating
108
25
7
2
4
Show reviews that mention
All reviews cake scones pastry bread pie grilled corn rose petal jam xo sauce take away mo clara bakery heung hk delivery takeaway presentation
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Reviewed 4 days ago via mobile

First time here lunch with my colleagues. Nice services provided and experienced! Cakes are pretty and delicious also!More

Date of visit: May 2022
Helpful?
Mandarin Oriental, Hong Kong, Marketing at The Mandarin Cake Shop, responded to this reviewResponded 2 days ago

Dear Journey23971125669, Thank you for visiting The Mandarin Cake Shop and and taking the time to share your generous compliments on TripAdvisor. We are delighted to read that you enjoyed your experience with us and appreciated our service. It was our pleasure having you. We...More

Reviewed 5 days ago via mobile

Jenny Queenie Iris Jacky Clara Mabel Lids Winnie June Wendy Mary個個都用心同熱情款待我地,簡單飲杯咖啡食件cake都用心service我地,覺得好放鬆同好似返咗屋企嘅感覺More

Date of visit: May 2022
Helpful?
Mandarin Oriental, Hong Kong, Marketing at The Mandarin Cake Shop, responded to this reviewResponded 2 days ago
Google Translation

尊敬的 bbwa369 , 感謝您光臨...More

Reviewed 3 weeks ago via mobile

The Mandarin Cake shop has always been one of my favorite cake shops. Superb service, super helpful staff and amazing food. Their Danish is always my favorite but I tried the Strawberry Donut today by the recommendation from the staff. It tasted so good with...the fresh strawberries and custard in between a donut. I love it.More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 3 weeks ago

Dear OoiKee, Thank you for visiting The Mandarin Cake Shop and and taking the time to share your generous compliments on TripAdvisor. We are delighted to read that you enjoyed your experience with us and appreciated our service. It was our pleasure having you. We...More

Reviewed 3 weeks ago via mobile

Service and food quality. They can always maintain the same level across all the board. Will make you remember them as always.More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 3 weeks ago

Dear Kin Lun C, Thank you for visiting The Mandarin Cake Shop and and taking the time to share your generous compliments on TripAdvisor. We are delighted to read that you enjoyed your experience with us and appreciated our service. It was our pleasure having...More

Reviewed 18 April 2022 via mobile

We visited the cake shop this afternoon for some of the Mandarin’s amazing scones and rose petal jam. Iris Heung, was so kind and accommodating - she even gave us a Easter chocolate. Would recommend! We ate the scones too quickly to take a picture...of them! We also spent some time upstairs at the Aubrey and the beverage manager was so helpful and knowledgeable as well. This is why the Mandarin is the best place to an afternoon!More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, Other at The Mandarin Cake Shop, responded to this reviewResponded 19 April 2022

Dear joedha90, Thank you for visiting The Mandarin Cake Shop and for highlighting our scones and rose petal jam. We are delighted to read that you enjoyed your dining experience with us and appreciated our service. It was our pleasure having you. We look forward...More

Reviewed 14 April 2022 via mobile

The chicken and mushroom pie - great! Last time they went out. OMG Service by the staffs are attentive and smooth.More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 15 April 2022

Dear leonhkg, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your dining experience with us and loved our chicken and mushroom pie. It was our pleasure having you. We look...More

Reviewed 5 April 2022 via mobile

Love this place so much! I have enjoyed the food here with relax music and environment. The staff, Jackie Woo is nice too. She knows all of the pastries very well. I’ve tried the pastry she recommended. Excellent!More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 6 April 2022

Dear heidicS782VS, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience and appreciated our food and the environment, recognized Jackie. It was our pleasure having you. We look forward...More

Reviewed 3 April 2022

Went for lunch with my Dad on Holiday😌☀️☀️. Greatly impressed by the courtesy of Staff Jenny and Jacky🙏🏻🙏🏻More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 4 April 2022

Dear Jack_so3, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience and appreciated our products, recognized Jenny and Jacky. It was our pleasure having you. We look forward to...More

Reviewed 3 April 2022 via mobile

Food is good and staffs are nice. Woo made recommendation of food, very helpful. Apart from dine-in I also bought muffin and croissant for my family. We like the food.More

Date of visit: April 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 4 April 2022

Dear estherfE911HJ, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience and appreciated our products. It was our pleasure having you. We look forward to welcoming you on your...More

Reviewed 31 March 2022

I have been going to the Cake Shop for 8 years. Food and service are amazing. Iris Heung is a star! I have know Iris for years and the level of customer service she consistently provides is 5 star! Iris always goes above and beyond....She has even taken the time to get to know my whole family and everyone adores her. I highly recommend asking for her when you visit the Cake Shop!More

Date of visit: March 2022
Helpful?
Mandarin Oriental, Hong Kong, General Manager at The Mandarin Cake Shop, responded to this reviewResponded 4 April 2022

Dear stephenW3470XY, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service, recognized Iris Heung. We are delighted to read that you enjoyed your experience and appreciated our products. It was our pleasure having you. We look forward to welcoming...More

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Frequently Asked Questions about The Mandarin Cake Shop

Yes, The Mandarin Cake Shop offers takeaway services.

The Mandarin Cake Shop is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4