The Mandarin Cake Shop

The Mandarin Cake Shop

Someone from this business manages this listing.
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+852 2825 4008+ Add website
Hours
Sun
8:00 am - 7:00 pm
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.5 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Cafe, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch
features
Does this restaurant offer free wifi?
About
Specialising in decadently delicious cakes, chocolates and patisseries, The Mandarin Cake Shop has been catering for Hong Kong's sweet tooth for over 25 years. Under the watchful eye of Chef Yves Matthey, recipient of World Gourmet Summit Awards of Excellence 2017 as "Pastry Chef of the Year", The Mandarin Cake Shop offers mouth-watering homemade delicacies including breads, pastries and incredible cakes made to look like exquisite sculptures. Stay for a cup of perfectly roasted coffee or luxurious hot chocolate served with a chocolate spoon. Alternatively, take a patisserie or two away to savour at home.
CUISINES
Cafe, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi, Table Service
4.5
4.5 of 5 bubbles308 reviews
Excellent
224
Very good
60
Average
12
Poor
4
Terrible
8
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Brad
Hong Kong173737 contributions
4.0 of 5 bubbles
Apr 2021 none
The cake shop at the Mandarin Oriental is located on the first floor. They offer an elegant seating area where you can enjoy a range of cakes, pastries and light bites along with a coffee, tea or other drink. There are also counters for you to make take-away orders as well. Opening hours are 8am to 8pm daily. I visited recently for an order of Lord Stow's Egg Tarts which the MO Cake Shop has been licensed to sell until at least the end of June or July 2021. Lord Stow's is the famous maker of Portuguese egg tarts in Macau. They are a very popular speciality food in Macau but something we've not been able to enjoy for a while due to travel restrictions between our sister cities during the pandemic. The Lord Stow's tarts sold at MO are HK$20 each, a box set is HK$80. They start selling them at 12pm until they are sold out each day. The box of tarts we recently purchased were very good. While not as flaky or perfectly delicious as those sold fresh from the oven at the Lord Stow's bakery in Coloane Village (Macau), in all honesty, these are still very good, better than I expected and a nice reminder of what we are missing back in Macau. Overall, very happy with the Lord Stow's tarts on offer at the MO Cake Shop and plan to pick up at least another box or two before their scheduled license expires this summer.
Written 30 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

E Lo
2 contributions
5.0 of 5 bubbles
Oct 2020 business
It was a very good experience to order pastries at The Mandarin Cake Shop. Our colleagues were so happy and excited for enjoying the superb and decent pastries from The Cake Shop. The careful packing of 94 pieces of pastries was thoughtful and delivery was also smooth because of their helpful and friendly staff. We will definitely visit the Mandarin Cake Shop again. E. Lo
Written 7 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mo_hkg
Dear E Lo Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely Michael Groll Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 18 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pascal Guttieres
4 contributions
5.0 of 5 bubbles
Nov 2020 none
We were hosting a dinner for 10 people at home for Thanksgiving and ordered a 10kg turkey that came with stuffing, gravy, mash potatoes, grilled corn, corn bread and a few other things, as well as a large roastbeef with its own sauce and side orders. The food was delivered at 10.30am which left us plenty of time to get organised (table presentation, reheat, etc) and there was also a letter with guidelines on how to reheat the food before serving The turkey meat was tender and juicy, even after we reheated it. Sensational. The beef was cooked to perfection, pink/slightly red inside and well grilled outside. The sides were good and in sufficient quantities. Hosts and guests were happy
Written 26 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental, Hong Kong
Dear Pascal Guttieres, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely, Michael Groll Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GeoWall
Paris35 contributions
5.0 of 5 bubbles
Aug 2020 family
We ordered a cake for my daughtet’s birthday, the cake was absolutely fantastic, every details we had asked for and more. Far beyond our expectations, my daughter was ecstatic, could not believe her eyes; a sailing boat, a beautiful book with her figure on the book in her favourite jacket, the page from the outlaws of the marsh. Bravo we were extremely pleased. We strongly recomment using the Mandarin Cake Shop in Hong Kong and design your own cake with the pastry team. This is also a way to support a form of art, difficult to learn and difficult to execute.
Written 16 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mo_hkg
Dear GeoWall Thank you very much for visiting The Mandarin Cake Shop and for taking your time to highlight our artisan cakes and services here. We look forward to welcoming you back for another enjoyable experience. Sincerely, Michael Groll Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 18 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

izuj
Ohio381 contributions
5.0 of 5 bubbles
May 2021 none
This was the first time we've ordered anything from MO, but with Mother's Day and all three of my parents' children being overseas, we wanted to make it special. It was so easy to order the cake online, put in the address, and the team has been very responsive and proactive in making sure we felt like we knew everything that was going on, and could contact them with any questions. After letting my mother know of the surprise, we found out that the delivery date we had set was not going to work for her. Since it was a cake that might melt, I contacted MO in hopes that they could change the delivery date. While we were doing that, I also asked if we could add some writing on chocolate since I didn't originally ask for that. Not only was the team responsive, courteous, and very helpful, everything arrived perfectly and Mommy was very happy! She loved the cake and said it was refreshing, blueberries were big, and the whole thing (with us planning this and the cake itself) was so sweet. Thank you MO team for making this Mother's Day a great success while we couldn't do it ourselves!
Written 12 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental, Hong Kong
Dear izuj, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely, Alex Huels Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SSo
10 contributions
5.0 of 5 bubbles
Jun 2021 family
I’m a long time fan who orders cake from MO for every important event. Queenie has never failed me and always ensures that the purchase/pick up process is smooth. Most importantly, the cake she recommends is always perfect for the occasion and audience - this time I had a flamingo lover’s birthday and she suggested the delicious Raspberry Tahitian Cake which tasted and looked great! MO’s cake shop has unparalleled service and will always be my favorite amongst the plethora of bakeries available in HK for this very reason.
Written 1 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental, Hong Kong
Dear stephanieshkg, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely, Alex Huels Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Conan Z
3 contributions
5.0 of 5 bubbles
Dec 2020 none
I ordered a custom cake for my son’s college graduation, and the MO cake shop did not disappoint! The 3D sculptures they made were beautiful and highly detailed. My son was very happy to get this cake and it definitely made the occasion extra special and memorable for our whole family. If you’re considering ordering a custom cake for your special one, this is the place. I think it is worth every penny and I highly recommend it.
Written 21 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dfg-gg
13 contributions
5.0 of 5 bubbles
Jun 2020 none
We love the new and revamped cake shop, this cosy hidden gem is a perfect spot for a cup of coffee and a delectable pastry. Don’t be misguided by the shop name, this establishment is more than a cake shop. Imagine a child step into a candies shop - from confectionery esp the rose jam, roasted meat, egg tart, pastry, freah delicious bakery and so much more. My husband is in love with their Cronuts but they always sold out. I'll normally get my clotted cream there if I plan to host a home-made scone party. The staff are attentive and not being intrusive at all. Amazing servicing team highly recommended. Ps: maybe they should refresh some of the profile pictures.
Written 6 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mo_hkg
Dear Dfg-gg Thank you very much for visiting The Mandarin Cake Shop and sharing your kind comment. We are thrilled to read that you loved our services, confectioneries and pastries. We look forward to welcoming you back for another enjoyable experience. Sincerely, Michael Groll Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 13 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AliQu
Hong Kong7 contributions
5.0 of 5 bubbles
Aug 2020 none
The scone sets with rose petal jam and clotted cream are absolutely delicious. I chose to share those with a friend on my last day in Hong Kong, and also picked up some of the excellent Lord Stowe's Portuguese custard tarts. When I got to my friends place I discovered that my package was missing the cream and jam. I called the cake shop and an attendant was sent with the missing items by taxi. The team perfectly rectified the situation and I was so grateful! I am now even more of a Mandarin Oriental fan! I hope I will return to Hong Kong for visits in the future and I will always look forward to the delicious scone sets when I do! The jam is one of the most delicious I've tasted and the scone set has become an iconic Hong Kong experience for me.
Written 15 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mo_hkg
Dear AliQu Thank you very much for visiting The Mandarin Cake Shop and for taking your time to highlight our delicious scone sets and services here. We look forward to welcoming you back for another enjoyable experience. Sincerely, Michael Groll Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 18 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Patrick B
Killarney301 contributions
4.0 of 5 bubbles
Nov 2023 solo
Didn't realise it wad part of the Oriental Hotel until followed maps. Woefully underdressed for 8am on a Friday - all suits. Service was slowish and at €15.50 for a coffee and blueberry pastry, it was only ok. Coffee was 82$ [€10] for a small cup. While nice, it was too high for HK. I've paid same in Monaco / Adare Manor, and it can't command same price point. Nice though.
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental Hong Kong
Dear irishpaddy, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Jack Bent Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 19 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tour10950024457
1 contribution
5.0 of 5 bubbles
Jul 2023 family
I had an absolutely delightful experience at Hong Kong Mandarin Cake Shop. From the moment I entered the shop, the staff was greeted with warm smiles and excellent service which take the time to explain the different cake options and give recommendations based on your preferences , especially Clara Cheung. The pastry are truly a treat for the taste buds. Whether you prefer classic flavours like chocolate or more unique options like matcha, there is something for everyone at this cake shop.
Written 13 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental Hong Kong
Dear Tour10950024457, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service, recognized Clara . We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Jack Bent Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 17 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AMtoSGfromHK
Singapore23 contributions
5.0 of 5 bubbles
May 2021 family
Our visit today was extraordinary for Father’s Day! We waited for a brief moment and was seated quickly. The cake shop manager, Jenny So, was amazing!! She was helpful and delightful. She stopped by when she could to chat! As for the food, we had bakery treats and drinks. The bakery never lets us down. The blueberry danish was delicious as well as the Boston cream donut. My son loved the chocolate dipped marshmallow - he ate all five pieces. If you get a chance, stop by and have a cup of coffee and pastry. You won’t be disappointed. If your lucky, Jenny will stop by and say hi.
Written 20 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental, Hong Kong
Dear FromAMtoHK, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience and recognized Jenny. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely, Alex Huels Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter Lai
Hong Kong6 contributions
5.0 of 5 bubbles
Oct 2023 solo
My experience was about ordering a birthday cake for my dearest friend to celebrate her birthday. Instead of picking up a standard blueberry cheesecake, I planned to tailor-made something for her on my own. Clara was very professional that she shared her thoughts and how MO could assist on matching my ideas. She's very patience, detailed-minded lady that she listened to my story and revert by giving me different alternatives very efficiently. The entire process was extremely smooth, even though I have made up my mind to change the delivery date. Clara has been always responsive and ready to assist. I would recommend everyone giving a visit to the MO cakeshop and Clara is the one would never let you down. Appreciated so much from you, Clara!
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental Hong Kong
Dear peterlai2019, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service, recognized Clara. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Jack Bent Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 9 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camper53254358990
1 contribution
5.0 of 5 bubbles
Aug 2023 solo
22 years and the Mandarin never disappoints. I went for coffee and I had a birthday treat from Vicky who has always been friendly, attentive and caring. She is amazing and always makes sure that you get the best experience at the Mandarin wether is is for coffee, lunch or dinner . I just love it!
Written 6 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental Hong Kong
Dear Camper53254358990, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service, recognized Vicky. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Jack Bent Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 6 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

So Y
12 contributions
5.0 of 5 bubbles
Jul 2021 friends
I visited the cake shop with my friends in Saturday afternoon. It was busy as always and we needed to wait for a while. The staff sincerely told us the waiting situation and promptly set up the table for up once the previous guests left. She nicely introduced the signature cheese cake and the opera cake for us with patience. We like the cakes so much and the staff even checked our comments of everything in such busy time. I was very happy with the service and cakes!
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandarin Oriental, Hong Kong
Dear soy152, Thank you for visiting The Mandarin Cake Shop and for highlighting our food and service. We are delighted to read that you enjoyed your experience. We will share your kind words with them and it was our pleasure having you. We look forward to welcoming you back for more extraordinary dining experience. Yours sincerely, Alex Huels Director of Food & Beverage Mandarin Oriental, Hong Kong
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THE MANDARIN CAKE SHOP, Hong Kong - Central - Menu, Prices & Restaurant Reviews - Tripadvisor

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