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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features, about

MICHELIN Guide's Point of View

The split-level room affords sweeping harbour views, while the high ceiling and sound of the fountain exude serenity. Exquisite Cantonese cooking is th...
Read more on MICHELIN Guide
Reviews (380)
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261 results
Traveller rating
157
75
18
6
5
Traveller type
Time of year
LanguageEnglish
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Traveller rating
157
75
18
6
5
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All reviews mango pudding fried rice beef tenderloin abalone chinese cuisine spicy sauce dishes courses
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Reviewed 15 December 2021 via mobile

Today I went to try the signature menu with mother. That was a 7 courses menu, the preserved egg with ginger jelly is amazing. Lobster claw and tail with sour and spicy sauce so juicy and tender. Finally the dessert mango pudding is really unforgettable....Tammy even upgraded it for us when I said I love that dessert. Great service from Tammy and fulfilled my dining duration . Must try again and recommend to othersMore

Date of visit: December 2021
Helpful?1  
Dennis L, Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 20 December 2021

Dear 05927887, Warm greetings from Grand Hyatt Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining experience at our restaurant, especially compliment our...More

Reviewed 8 December 2021 via mobile

Traditional Chinese dim sum plus creative combination with different ingredients. Various chef recommended signature dishes that one time consumption would be impossible. Attentive and personal services from all staff in the restaurant which made you feel like home. The elegant environment ,in addition, would be...ideal for business or personal meals. To satisfy your wish for as many dishes as enough at your table, try ordering light portion whenever available.More

Date of visit: December 2021
Helpful?1  
Dennis L, Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 10 December 2021

Dear Steve_HKSAR, Warm greetings from Grand Hyatt Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining experience at our restaurant, especially compliment our...More

Reviewed 27 August 2021 via mobile

I’d a great dinner at One Harbour Road with some friends last week. We ordered quite a lot of dishes, including some seasonal ones, to share. They’re all delicious. Since One Harbour Road is now a Type C Catering Premises, all 5 of us could...share the same table and we didn’t need to rush to finish our meal before 22:00. Kudos to a team of professional staff for their good service. I’d like to thank in particular the manager Dennis for helping with my reservation. I look forward to my next visit to the restaurant.More

Date of visit: August 2021
Helpful?
Dennis L, General Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 8 September 2021

Dear Egon70, Warm greetings from Grand Hyatt Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining experience at our restaurant, especially compliment our...More

Reviewed 31 May 2021 via mobile

Gorgeous Victoria Harbour view by most of dining tables, impeccable hotel standard & attentive services. Dishes were well cooked, yummy & well presented. High standard dining experiences! Fried rice for that evening was the best dish, dry & rich in flavours!More

Date of visit: April 2021
Helpful?
Dennis L, General Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 8 September 2021

Dear Josepht203, Warm greetings from Grand Hyatt Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining experience at our restaurant, especially compliment our...More

Reviewed 30 March 2021

We had the six-course chinese cuisine menu including: The appetizer is barbecued pork with honey sauce, frozen abalone with sake, frozen jellyfish with sesame seeds, and the staple food is braised Boston lobster in Wuxi, braised sea emperor's nest soup, and Optional main dish (lily...Ganoderma lucid mushroom and beef tenderloin), fried rice with foie gras and pork meat in Shanzhen sauce, and poplar twig nectar as dessert.More

Date of visit: March 2021
Helpful?
Dennis L, Restaurant Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 8 September 2021

Dear Elmowong1997, Warm greetings from Grand Hyatt Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining experience at our restaurant, especially compliment our...More

Reviewed 18 December 2020 via mobile

Room is very comfortable. Since it was my birthday on the date of check in, the hotel upgraded me to sea view room which I enjoyed very much! One loophole was that the dinner dining was a bit disappointed because the dessert became cool after...staying in room for long. The cart which kept the food warm was not supportive enough to keep the food warm. Fortunately, the restaurant sent us another 4 desserts so that I still could enjoy the full set of Chinese menu.More

Date of visit: December 2020
Helpful?3  
Dennis L, Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 22 December 2020

Dear Ms. Hung, Warm greetings from Grand Hyatt Hong Kong. Thank you for your kind note and your time to share your recent staycation experience with us. We were most pleased to learn that your stay was an enjoyable one. Your kind recognition to our...More

Reviewed 16 December 2020 via mobile

Dear Hotel Management I would like to express my gratitude to the whole one harbour road team who had delivered excellent hospitality to my guests on my mother’s birthday Your one harbour road team, especially Dennis, Jack, Stanley and Ray, had did a very great...job. They provide the best and 6 stars service for us. Meanwhile, we loved all the delicious food. Those were lovely and tasty. We will definitely recommend this hotel to our friends and families. Once again, thank you so much for the professional service and the day became memorable to all of us! Best regards CrystalMore

Date of visit: December 2020
Helpful?2  
Dennis L, Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 22 December 2020

Dear Crystal, Warm greetings from Grand Hyatt Hong Kong. Thank you very much for visiting One Harbour Road and staycation in GHHK, especially taking the time to share your comments with us. I am pleased to read that you enjoyed our authentic Cantonese cuisine as...More

Reviewed 24 October 2020 via mobile

Really enjoyable breakfast with my mother. Delicious food and excellent service . Stanley and Jack provided sincere service and I will come back for dining again . We had a wonderful experience at grand Hyatt and I will definitely recommend your hotel to my friends.... Thanks for the outstanding service !More

Date of visit: October 2020
Helpful?2  
DennisL3029, Manager at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 22 November 2020

Dear Pineapple Tung, Warm greetings from Hong Kong. Thank you for taking time to share your great experience at Grand Hyatt One Harbour Road Chinese restaurant. We were most pleased to learn that you enjoyable your dining weekend breakfast experience with your mother at our...More

Reviewed 22 September 2020

Had a wonderful staycation at Grand Hyatt Hong Kong. Dinner at One Harbor Road was spectacular. Every courses were very delicious. Services were excellent with special thanks to Dennis, Jack and Chef Chan. Wil com back many many timesMore

Date of visit: September 2020
Helpful?2  
Eddie0911, 經理 at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 22 September 2020

Dear Stephenleehk, Warm greeting from Grand Hyatt Hong Kong. Thank you very much for visiting One Harbour Road and for taking the time to share your comments with us. I am pleased to read that you enjoyed our authentic Cantonese cuisine as well as the...More

Reviewed 20 September 2020

One of my favourite Chinese restaurant helmed by Chef Cheong. Love both their dim sum lunch and dinner. Never disappoint. Vegan options available too so great for family and friends with different dietary options.More

Date of visit: September 2020
Helpful?2  
Eddie0911, 經理 at One Harbour Road (Grand Hyatt Hong Kong), responded to this reviewResponded 22 September 2020

Dear Joey85244, Warm greeting from Grand Hyatt Hong Kong. I am glad by your great review and will ensure to share your kind words to the team. Our team strive to provide the finest personal service for our guests as well as the culinary team...More

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Frequently Asked Questions about One Harbour Road (Grand Hyatt Hong Kong)

One Harbour Road (Grand Hyatt Hong Kong) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5