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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$10 - US$45
CUISINES
American, European, British, Bar
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (194)
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156 results
Traveller rating
65
47
14
7
23
Traveller type
Time of year
LanguageEnglish
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Traveller rating
65
47
14
7
23
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Reviewed 13 March 2020

Airports probably are the best place to study globalization: people from all over the world, international shops along with various local products. I use the Hong Kong International airport several times per year, mainly to fly to Europe. Only this year, I found this excellent...Beef & Liberty. I had more than five hours to wait for my flight, and instead of waiting in the company lounge, I have decided to walk around and find a relaxing place to have a drink and snack. I discover it in this bar that serves very good burgers and fresh salads. The Chardonnay from Australia also was perfect, although the wine list is short. The ambiance is enjoyable in a busy airport, and the staff was gracious and helpful. I will return.More

Date of visit: January 2020
Helpful?2  
OperationsManagement, Owner at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 1 June 2020

Thank you so much for the kind feedback which we have shared with our team :) We hope to see you again at our Hong Kong or Shanghai locations some time!

Reviewed 3 March 2020

Every year I travel through Hong Kong airport and it's always a disappointing challenge trying to find a healthy gluten free veg meal when all the food vendors- and I've looked at every single menu- is only serving meat/fish meals or with gluten and full...of MSG. Thank god I've discovered this haven, Beef & Liberty with a few delicious offerings meeting my health criteria!! Don't be fooled by the Beef in name, they have plenty for vegetarians too! Salads, avocado toast and more.. I still dream of their yummy brown rice burger, sans the bun which they happily accommodated, served on a bed of beets with sides of melted cheese and salad. The servers are very helpful, warm and friendly and service is prompt so you don't have to worry about missing your flight. I can't say enough good things about this place. Amazing to find such a great restaurant in an airport!! I'll definitely stop in next year.More

Date of visit: February 2020
Helpful?1  
OperationsManagement, Marketing at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 4 March 2020

Thank you so much for the kind feedback which we have shared with our team :) We hope to see you again some time!

Reviewed 1 March 2020

We chose this restaurant to have lunch before catching our flight back to the UK, the quality of the food was excellent but the portions a little on the small side. I chose a burger which didn’t come with fries so I ordered as a...side and they arrived in a small cupMore

Date of visit: February 2020
Helpful?
OperationsManagement, Marketing at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 4 March 2020

Hey there, thanks for taking the time to share your feedback with us here, much appreciated. We're glad to hear you enjoyed the food and hope to see you again ;)

Reviewed 16 February 2020

Waiting to fly back to Australia, we decided to try this burger restaurant that had been recommended to us. We took advantage of their all day set meal deal that offered a choice of 2 burgers (a felafal or notorious pig), one of their sides...plus a drink for HK$132 + 10% service charge. You need to allow 15 minutes for the meal to arrive however it was very worthwhile. We enjoyed this meal and were very happy with our decision to dine here.More

Date of visit: February 2020
Helpful?1  
mariabeefandliberty, Marketing at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 20 February 2020

Thanks for the awesome feedback which we have shared with our team! Glad you enjoyed the meal and hope to see you again some time!

Reviewed 31 January 2020 via mobile

Beef & Liberty are pretty well known in HK and Shanghai for their Burgers, on my visit here it was the expected level you get from these guys. Bacon and Cheese was really good although the bottom bun was abit smaller than usual so after...a few bites the burgers started falling apart, it was also quite soggy. minor issue but taste trumps it all. It is expensive airport prices but for airport food its darn worthit. Pleas change your Latte glass selection, that glass currently used is just meant for water guys.More

Date of visit: January 2020
Helpful?1  
OperationsManagement, Operations Management at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 3 February 2020

Hey Shannon, thanks for sharing your feedback with us here that we have shared with the team and General Manager so they can look into your comments. Note, our prices are the same as the 3 other locations in Hong Kong, we did not increase...More

Reviewed 27 January 2020

I was stuck at the airport between flights for eleven hours and having looked around the food offerings I decided that Beef & Liberty would do for me especially, that unlike other outlets, there was table service. So for lunch, I opted for the cheese...bacon burger and fries which were totally delicious and the service could not have been more friendly and efficient. I particularly liked the fries served inside a hot enamel mug which I found to be most innovative. Impressed as I was, when some hours later supper was contemplated, I had no hesitation in returning for the cheese burger and fries and received the same excellent level of service. Both visits were extremely pleasant and I would totally recommend Beef & Liberty.More

Date of visit: January 2020
Helpful?1  
OperationsManagement, Operations Management at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 29 January 2020

Thank you for your feedback which we have shared with our team. We're glad you enjoyed our food and service, and we can't wait to welcome you again soon! Happy Chinese New Year!

Reviewed 24 January 2020

Cold food, staff didn't seem interested in customers. I ordered an omelette and chips. Omelette was cold, no chips. I politely asked them to add chips and heat up. Waitress wasn't really happy about this and called someone else who grudgingly carried out my request.

Date of visit: July 2019
Helpful?
Reviewed 18 January 2020 via mobile

Let's start with the service. Seating host was nice, and the friendliness stopped there. Three of the waitresses we dealt with (a Ukrainian or Russian being one of them) were totally uninterested in serving patrons. Unfriendly, and rude. I've not encountered such terrible service in...many years. Now the food. The impossible burger I wanted, was out of stock. So opted for regular impossible cheeseburger. It was simply a bun, the burger, which had zero taste I must add - tasteless cheese (I'm sure the vegan cheese would have been better) - and some caramelized onions. No sauce or anything. No tomatoes, no lettuce, no garnish whatsoever. The food presented on a tin plate, the kind one would expect to have prison slop served on. The price: 138 Hong Kong dollars Including tip 180 We should have gone to Gordon Ramsay's restaurant, food there looked like the place cared!More

Date of visit: January 2020
Helpful?1  
OperationsManagement, Operations Management at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 20 January 2020

Thank you for your feedback and we’re terribly sorry to hear about your experience. We have shared this with our General Manager and team there so they can investigate further. Should you wish you to get in touch or share further details, feel free to...More

Reviewed 19 December 2019 via mobile

This is one of the few restaurants at Hong Kong airport where you can sit down and be served at the table. Most other places, you order your food at the counter and then find somewhere to eat it This was my 2nd visit, first...was breakfast and this time was evening meal Tends to be burger oriented, but service is quick and food was okMore

Date of visit: December 2019
Helpful?1  
OperationsManagement, Operations Management at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 23 December 2019

Hey there, thanks for coming and sharing your feedback here. We look forward to seeing you in 2020...Merry Christmas and a Happy New Year!

Reviewed 27 November 2019

I was expecting something more exciting for the prices being charged. The food wasn't bad, but not as exceptional as the pricing.

Date of visit: November 2019
Helpful?2  
OperationsManagement, Operations Management at Beef & Liberty, Hong Kong International Airport, responded to this reviewResponded 27 November 2019

They there, thanks for sharing your feedback with us here, which we have forwarded to our team. All feedback, good and bad are taken into consideration in future menu / food development. Thanks again and do hope to welcome you back some time.

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Questions & Answers
Ask a question
HueyGo
22 December 2019|
Answer
Response from OperationsManagement | Property representative |
Hi there, we'll only hand the bill to a guest after a meal or when asked. Never during. Usually shouldn't take too long, but if really busy a bit longer than usual. Before a guest sits down, we will always ask what time your... More
1
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HueyGo
22 December 2019|
Answer
Response from OperationsManagement | Property representative |
Hi there, bills are only presented after ones meal...this is our standard, but we apologise if this wasn't the case. Tipping is optional, there is no service charge on the bills. Feel free to send us a private message if... More
1
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Frequently Asked Questions about Beef & Liberty, Hong Kong International Airport

Yes, Beef & Liberty, Hong Kong International Airport offers takeaway services.

Beef & Liberty, Hong Kong International Airport is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5