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Ratings and reviews

#2,172 of 12,234 Restaurants in Hong Kong
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$15 - US$20
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
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meals, features

Location and contact

New Territories
4.3 km from Lantau island
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Reviews (86)
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Reviewed 17 November 2021 via mobile

// 𝙄𝙣 𝙋𝙞𝙯𝙯𝙖 𝙒𝙚 𝘾𝙧𝙪𝙨𝙩 🍕 𝙋𝙞𝙯𝙯𝙖 𝙀𝙭𝙥𝙧𝙚𝙨𝙨 // - Owned by a group of bondholders in the UK, Pizza Express has over 470 branches around the globe; and for our fellow Hongkongers, 𝐏𝐢𝐳𝐳𝐚 𝐄𝐱𝐩𝐫𝐞𝐬𝐬 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠 is celebrating their 20th anniversary this September, continuing...their journey to bring satisfaction to all pizza lovers and addicts!🙌🏻 - ☞ 𝐊𝐚𝐥𝐞 & 𝐌𝐮𝐬𝐡𝐫𝐨𝐨𝐦 𝐓𝐫𝐮𝐟𝐟𝐥𝐞 𝐏𝐢𝐳𝐳𝐚 - 𝐇𝐊$𝟏𝟓𝟖 Made with garlic kale and mushroom, and finished off with truffle parmesan cheese and truffle oil for a luscious aroma, made it extra crusty and savory to dig in.💯 - ☞ 𝐒𝐩𝐚𝐠𝐡𝐞𝐭𝐭𝐢 𝐂𝐚𝐫𝐛𝐨𝐧𝐚𝐫𝐚 - 𝐇𝐊$𝟏𝟐𝟖 Created with a traditional Roman recipe, it consisted of a rich and creamy pasta sauce made with egg, parmesan, and pancetta; perfectly seasoned for slurps of satisfaction! - ☞ 𝐏𝐚𝐫𝐦𝐚 𝐏𝐢𝐳𝐳𝐚 - 𝐇𝐊$𝟏𝟔𝟖 Delectably flavored with ricotta, parmesan, rosemary, and polenta, and topped with parma ham, each slice was covered in flavorful scents of cheese and prosciutto.🍕 - ☞ 𝐀𝐧𝐭𝐢𝐩𝐚𝐬𝐭𝐢 𝐏𝐥𝐚𝐭𝐭𝐞𝐫 - 𝐇𝐊$𝟏𝟐𝟖 A drool-worthy platter that’s perfect for sharing, which consisted of parma ham, Mortadella di Bologna IGP, smoked salmon, mini mozzarella, olive and stuffed red pepper, drizzled with balsamic syrup and served with flatbread.🔝 - ☞ 𝐀𝐯𝐨𝐜𝐚𝐝𝐨 & 𝐓𝐨𝐦𝐚𝐭𝐨 𝐃𝐢𝐩 - 𝐇𝐊$𝟔𝟖 Classic guacamole with a little twist, blended with avocado, tomato, red onion, lime juice, mayonnaise, parsley, olive oil, and pistachio, and served with soft flatbread. - // 𝟏𝟎% 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐡𝐚𝐫𝐠𝐞 🔝 //More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2020 via mobile

Always able to satisfy ones pizza desires here. If you can’t decide east or west, go for the Peking duck pizza. Sweet hoi sin sauce with splashings of cheese. Clam and crab pastas also very good.

Date of visit: March 2020
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Reviewed 16 February 2020

The restaurant is located outside of the Citygate Outlet on street level. The interior of the restaurant is very large. The menu was extensive with pizza to full dinner. The prices were reasonable. All the dishes served were very good. The restaurant staff was very...friendly. We were there the first weekend of December in the afternoon. The manager on duty didn’t like me taking pictures of the restaurant.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2019

We had pizzas here as a family - will definitely come back here. The staff were so friendly and welcoming, and the pizza's had the thinnest, crispiest base with delicious topping. Well done!

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 August 2019

Slow service despite only being at most 50% full. Strangest seafood pizza we have ever had, weird white sauce, minimal seafood and 4 pieces had barely any topping, just pizza dough. Caesar salad was also lacking, basically lettuce, dressing and chicken, no bacon, croutons etc...Not a cheap meal and poor quality, wouldn't returnMore

Date of visit: August 2019
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Reviewed 2 August 2019 via mobile

The food is good, the service is fast and they have some new summer coolers on the menu. What we loved most was the burata pizza.

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 May 2019 via mobile

A loverly place to eat. This is a reflection on what pizza express used to be in the UK before they cut costs. Great menu with excellent service. Loved it! Wish things could be like this back home.

Date of visit: May 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2019 via mobile

Great pizza with an ultra thin base. Super tasty and reasonably priced. Quick service and a good variety of food. This was a very pleasant dining experience. Good for children or adults. I would recommend this restaurant for all ages.

Date of visit: May 2019
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Reviewed 14 April 2019

Located with in the mall connecting to the hotel. Pizza was delicious so as the pasta. The service was fast with friendly staff. Very nice and comfy restaurant. Clean.

Date of visit: January 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2019 via mobile

To be honest: we did not expect this high quality of food! The Pizza was almost perfect, the variety of drinks is good and the service (especially Dipi) is almost perfect (e.g. Dipi was honest about the duration of cooking etc.). Maybe the ambience can...be proven a little bit - or you can broaden your offer - because the food is much more than an 'express-style'-food. Thanks for the wonderful food and service. If you would have a restaurant in Cologne (Germany) we would be frequent guests.More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2019

The crust was nothing to write home about, very thin and a bit soggy. The toppings were all very fresh and tasted good. Not the best pizza I've ever had but certainly not anywhere near the worst. Our server was polite and helpful and we...got our food in a reasonable amount of time. We did have to flag her down to get the check but otherwise a decent meal.More

Date of visit: February 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2019 via mobile

Ordered a quick pizza before my flight home. Cost was $88 aud for 2 average pizzas and coke. Took 50 minutes to get my pizza as they forgot to put in the order . There was no one else in the restaurant. Save your money...and go elsewhere. Pizza base is pita bread not even proper dough. Won’t be going back again . Way over priced and over rated.More

Date of visit: January 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2018 via mobile

As a Tung Chung local, I visited Pizza Express citigate with a group of seven and unfortunately will not be back. After ordering, the meals took over an hour and then 30 minutes in between (to the extent everyone in the group had already eaten...before the final two members of the group were served). To make matters worse, the final persons dish when it did arrive was cold. Upon giving feedback found the management (Desmond Yiu) to lack the experience necessary to address such a problem. I’ll be back to Tung Chung pizza from here.More

Date of visit: November 2018
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Reviewed 4 October 2018 via mobile

I ate here one afternoon for lunch. Although the prices are high, they had a good promotion for lunch. 79hkd for half a pizza, an appetiser and a Pepsi. The food was delicious, very good pizza. The service was below average. I had to wait...to be seated in an empty restaurant, the staff were too busy setting tables and left me standing outside. The man who took my order didn’t speak, he just nodded his head. The only person to speak to me was the bus boy who kindly got my cheque as no one else had came to my table.More

Date of visit: October 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2018 via mobile

My family visited the restaurant to get a bite to eat for lunch at this establishment. The supervisor was horrible. He wasn’t responding to our queries and he kept banging on plates and utensils. He was very rude and didn’t accommodate our requests. To make...things worse, he started taking our plates without bothering to ask if we were done with our meals. When I complained about it, he just gave me a blank stare. We had to cancel our follow-up order because he cleaned up all of our plates already. To all tourists, beware of this establishment. Save yourself the disappointment and NEVER set foot in this establishment. Horrible!!!More

Date of visit: September 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PIZZA EXPRESS CITYGATE, Hong Kong - New Territories - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Pizza Express Citygate

Yes, Pizza Express Citygate offers takeaway services.

Pizza Express Citygate is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4