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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$25
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (2,815)
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2,454 results
Traveller rating
1,424
753
189
47
41
Traveller type
Time of year
LanguageEnglish
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Traveller rating
1,424
753
189
47
41
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All reviews cheesecake salad cakes burger chicken bread extensive menu large portions worth the wait disneyland slice servings
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Reviewed 3 weeks ago

I spent a couple hours at Anaheim Gardenwalk and needed lunch so stopped at Cheesecake Factory. I enjoyed a skinnylicious Asian salad (which was pretty big!) with hot bread (oh, I really should have had them take it away), and topped it off with a...glass of Red Sangria which was amazing. Filled with apple pieces marinated with sangria plus grapes, it was fun to drink, refreshing, and absolutely delicious. I was full after the meal (ok, the bread) and just got a piece of regular cheesecake to go. Lovely meal - good service. Clean surroundings.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Mary, thank you for your review. We're so happy you enjoy our Asian Chicken Salad, cheesecake, and great service. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

We went here to have dinner but had to wait about an hour and a half to get table. It's very busy but as the food quality is very good so it's definitely worth it. The service is great and we enjoyed the atmosphere and...deserts alsoMore

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thanks for your review. We're glad you enjoyed our great food, atmosphere, and service. Thank you for your patience with the wait, and we hope to see you again soon.

Reviewed 4 weeks ago

We walked here for dinner from the Castle Inn & Suites. We had a wait of about 45 minutes to get in. Once seated, everything was very efficient. We all enjoyed our meals and my husband got a slice of the red velvet cheesecake to...close off the meal.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi, thank you for your review. We're so happy you and your husband enjoyed our Ultimate Red Velvet Cake Cheesecake. Thanks for your patience with the wait, and we hope to see you again soon.

Reviewed 23 October 2022 via mobile

We enjoyed excellent service and great food. The banana cheesecake is to die for! It's waking distance from the convention center.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 October 2022 via mobile

First time at a Cheese cake factory so very excited by choices. Almost too many cheese cakes to choose from! All very good and very rich. Our dinner meals were also pretty good.

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 October 2022

Thank you for your review. We're glad you enjoyed our great food and cheesecake. We look forward to your next visit.

Reviewed 30 September 2022 via mobile

Save room for dessert here!! We all enjoyed our meals so much! The star of our visit though was the cheesecake, it’s incredibly decadent and rich! Our table ordered the Tiramisu, Oreo and S’more’s cheesecake. We really enjoyed our experience here!

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Agency / Consultant at The Cheesecake Factory, responded to this reviewResponded 30 September 2022

We're so glad you enjoyed our Tiramisu Cheesecake, Toasted Marshmallow S’Mores Galore™, and Oreo® Dream Extreme Cheesecake. Thanks for the kind review, and we hope to see you again soon.

Reviewed 8 September 2022 via mobile

Finally got to visit! This place didn’t disappoint. We got some cheesecake to take away and the staff made sure it was presented beautifully. It was the best I have ever eaten, so much choice, next time I will make sure we eat in as...the whole menu looked amazing.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 September 2022

Thank you for your review. We're so happy you enjoyed our amazing cheesecake. We hope to see you again soon.

Reviewed 5 September 2022 via mobile

Even though this was probably the busiest Cheesecake Factory we have ever visited the service was phenomenal! Every one from the hostess to the table busser worked so hard to get you seated in a timely manner. Our sever was amazing, thank you Ryan we...really appreciated you. You made our night. It’s our first every visit to Disneyland and we wanted a nice meal with ‘real’ food! The Cheesecake Factory delivered. Thanks again! 👏🏻More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 September 2022

Thank you so much for this review, John. We're glad you enjoyed the phenomenal service you received during this visit, and we look forward to your next visit.

Reviewed 1 September 2022 via mobile

We love this place but this time three strikes. Tried to order flatbread and told oven broken and yet people next to us who ordered before us received one, ordered mai tai, no dark rum float, asked for a booth and given a table. Capacity...about a tenth full. Disappointed outing.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 September 2022

Thank you for your review. We are so sorry for this disappointing experience with your seating and our limited menu options. Next time, if anything about your experience can be improved, please let our managers know so we can do whatever is possible to make...More

Reviewed 29 August 2022

The food was very good. We got cheesecake to go and it was fantastic. Our server was really nice and friendly.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2022

Thank you for your review. We're so happy you enjoy our polite service, fantastic cheesecake, and good food. We hope to see you again soon.

Reviewed 14 August 2022 via mobile

worst staff at any Cheesecake Factory I have seen, especially the manager on duty at 10:00 pm. We made a reservation for 10 people at noon today, we’re told that they cannot accommodate our group from the manager while the manager threw his staff staff...under the bus for misinforming us. We came in with four kids, we’re told we had to be separated into two groups, tables far from each other. The irony is a group of ten people walked in just as we were seated and were seated at a table for 10 people, altogether, while we had waited for over 30 minutes before being seated. Not only was the large group seated in front of us they also received their food before us infront of us. Extremely disorganized, we voiced this to the manager who had nothing to say but “sorry” we accommodate large walk in groups but not reservations….seems like the ODDEST and non-sensical excuse ever lol! Definitely would give 0 stars if it was possible.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 August 2022

We had dinner here twice while visiting the Anaheim area. Food was delicious, service was great. Try to order something different every visit. We have yet to find something we didn’t like. Love the big portions of food for the price. Usually have to get...dessert to go and eat later onMore

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 August 2022

Thanks for your review. We're glad you enjoyed our delicious food, generous portion sizes, and great service. We hope to see you again soon.

Reviewed 31 July 2022 via mobile

Service was excellent, & the food was very good. This is my second visit. It was consistently delicious the two time I came here for lunch. Running late from an arriving flight, the hostess encouraged me to leave my luggage behind their hostess stand and...it remained safe while I ate. Son’s burger and my Thai salad were delicious.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 August 2022

Thank you so much for this review, Kim. We're glad you and your son enjoyed our delicious Thai Chicken Salad, burger, and excellent service. We look forward to your next visit.

Reviewed 25 July 2022

We love this place in general. Food was fresh and generous portions at a reasonable price. Staff is friendly and accommodating even when we didn't have Reservations. The oreo cheesecake is a must do. Delicious. Overall great experience, tasty food and excellent service.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 July 2022

Hi Lance, thank you so much for your review. We're so happy you enjoy our delicious food, generous portion sizes, and friendly service. We hope to see you again soon for some more of our Oreo Dream Extreme Cheesecake.

Reviewed 4 July 2022 via mobile

Have been to this location on every trip to Disneyland. It is always excellent. We have never had to wait long for a table or for our food.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 July 2022

Thank you for your review. We're glad you enjoy dining with us, and we look forward to your next visit.

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Questions & Answers
Ask a question
jesse869
21 December 2017|
AnswerShow all 3 answers
Response from Madkai1408 | Reviewed this property |
Yes we have waited a while some times but worth it!
0
Votes
missy2010
5 February 2017|
AnswerShow all 4 answers
Response from GlennS952 |
not normally. Depending on the location the wait can be long. Usually 20 minutes but I waited over an hour for the one in Waikiki. yes you can special order a birthday cake
1
Vote
Elliottness66
1 December 2016|
AnswerShow all 3 answers
Response from makeminealargeone | Reviewed this property |
4-6pm, I believe. And only if you sit at the bar.
1
Vote
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THE CHEESECAKE FACTORY, Anaheim - 321 W Katella Ave, Disneyland - Menu & Prices - Tripadvisor

Frequently Asked Questions about The Cheesecake Factory

Yes, The Cheesecake Factory offers takeaway services.

The Cheesecake Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4