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Hours
Sun
10:00 am - 10:00 pm
Mon
11:30 am - 10:00 pm
Tue
11:30 am - 10:00 pm
Wed
11:30 am - 10:00 pm
Thu
11:30 am - 10:00 pm
Fri
11:30 am - 11:00 pm
Sat
11:00 am - 11:00 pm
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
Travellers' Choice 2023
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Local cuisine, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Does this restaurant serve Tuscan food?
Details
About
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
FEATURES
Takeout, Outdoor Seating, Seating, 有泊車位, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Contribute
4.5
2,853 reviews
Excellent
1,657
Very good
889
Average
213
Poor
52
Terrible
42
BonniethequeenB
Prince George146 contributions
Jan 2020 • family
We had a great meal here. The queue was 40 minutes at dinner so we came back at lunch and they fit us in easily. 7 people (1 child) for $140 with no alcohol so not necessarily cheap but so much delicious food! We would visit again!
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Hi BonniethequeenB. Thank you for your review. We're so happy you and your party enjoyed our food. We hope to see you again soon.
Written 16 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris F
San Francisco1819 contributions
Jan 2020 • none
We went to an old favorite and were not disappointed. We drove a short distance from out hotel on S. Harbor Blvd. to the Cheesecake Factory on Katella Ave. There is a parking garage a short walk away, that is validated by most of the restaurants in the area. Our party of 3 shared an appetizer Caesar salad then ordered the Pasta Da Vinci, Chicken Madeira and fried shrimp entree. All of the food was warm, fresh and tasty as always. The service was good and the prices here are reasonable.
We arrived right around 5:00 pm and were seated right away. By the time we finished our meal about an hour later, the wait was over an hour. Get their early to avoid the wait.
Written 9 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Thank you very much for this review, Chris. We're so happy you and your party enjoyed another visit with us. We hope to see you again soon.
Written 15 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xKayxJayx
Los Angeles13 contributions
Feb 2020 • couples
Well, The Cheesecake Factory is always a great go to! Although both my husband and I felt all the food was “very sweet” (meaning all sauces and dressings seemed sweeter than necessary), the dishes were still good. My husband had the pulled pork sliders and I had the Skinnilicious soft tacos. We liked my tacos better than the sliders (esp. due to the overly sweet factor), but both meals hit the spot anyway. For Dessert, The Chocolate chip cookie dough and fresh strawberry cheesecakes were delectable!! For obvious reasons, sweeter than the initial part of the meal, but Absolutely delicious! We would go back, but probably only for the cheesecakes next time!!
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
We're sorry you were not completely satisfied with your meal during this visit. Next time, we suggest trying another part of our menu. We try to offer as wide of a selection as possible, and our team will be happy to help you find something you'll love. Thank you for your feedback and we look forward to your next visit to enjoy more our cheesecake!
Written 12 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jt0475
Worsley139 contributions
Mar 2020 • none
Don't know if we picked a particularly busy night or what for our visit to this eatery.
However, we understood the wait for entry - not an issue. However, after ordering our food, we seemed to wait an inordinate amount of time for our food to arrive - which we weren't overly concerned about initially, but when people adjacent to us, who had arrived after us, started to receive their mains before us, we asked where our grub was, to be told they were really busy, in quite an abrupt manner.
Well sorry Mr aspiring actor or whatever, you just blew the tip from us.
We were looking forward to dining here as well, after having a great experience some years ago in one of their restaurants over in Boston. Sadly, perhaps this will be the last time we bother, when we get back to the USA, may not be on the list.
Written 2 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
We are so sorry for the wait you and your party experienced. We completely understand your frustration. Our team should have been much more timely and attentive with your meals and ensured they were prepared to your specifications. We will address this with our team. Thanks for your feedback and if there is anything else you would care to share with us, please visit our website’s "Contact Us" page, select "General Questions" and allow us a few days to get back to you. Thank you.
Written 6 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visitor from Canada
Kipling8 contributions
Feb 2020 • none
Our group of seven decided to eat supper at the Cheesecake Factory during our visit to Disneyland. The restaurant is close to many hotels surrounding Disneyland, so it is a easy to walk to. The menu has a a huge number of options, so it was able to satisfy all of our different tastes. The cost is about normal, not cheap, but not overpriced. The amount of food in each serving was very plentiful, even for the larger men in our group. Of course the selection of cheesecake varieties is unbelievable. If you love dessert, this is a most stop restaurant.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Hello. Thank you for your very kind review. We're so glad your party enjoyed our wide variety of delicious menu options while dining with us. We look forward to your next visit.
Written 13 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VacationLover
11 contributions
Feb 2020 • family
After a day at the Disnyeland parks and coping with Disney prices the Cheesecake Factory was a refreshing change. We reserved a table and were seated in a timely fashion. Excellent menu choices and prices about half what you would spend in Downtown Disney. Our server was friendly and attentive. Cheesecake choices are numerous. We split one slice between 3 of us which was plenty. Nice to have cheesecake that actually tastes like cheesecake! Our experience was so good we went again the next night and were not disappointed. We recommend skipping the Disney machine and heading to Cheesecake Factory!
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Thank you for your review! We're glad to hear you enjoyed the food and service you received during this visit. We look forward to seeing you back soon for more cheesecake!
Written 5 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dyhx
6185 contributions
Feb 2020 • solo
Guess there's a reason why they are called the Cheesecake Factory. The mains were so so, despite having a very wide selection (a clear sign that they aren't really very specialised and hence not very good with the food). The options are so many it took us so long to decide and the server couldn't even quite give a recommendation as there are just too many.
Cheesecake was excellent and is what you should go for.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Hello. Thank you for your feedback. We are so sorry you did not have a better experience at our restaurant. Our food and service should have been much better than what you describe and we will address your issues with our team. We hope you can give us another try. Next time, please let our managers know if anything can be improved so we can do our best to make it right while you are dining with us. Thanks again. We appreciate your time.
Written 1 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patti H
1 contribution
Mar 2021 • solo
First of all let me just start by saying the service was the WORST service I have ever gotten!! I ordered a margarita and when I got it the drink was awful no alcohol in it, I could’ve gotten a icee from the 7/11 up the street that would have been better. The food also made me sick please don’t ever order the nachos made me very sick, and I have even tried to reach out to them nothing. Save yourself some time and please don’t ever come here or bother there are much better places to eat at with way better service.
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
Hi Patti, we are very sorry for this experience at our restaurant. We'd like to speak with you more. Please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you.
Written 13 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa A
Fair Oaks52 contributions
Feb 2021 • family
Great location in the Garden Walk. We ordered online for pick up. We arrived at pick up to a line and had to wait. Once food was picked up and we sat down the salad was warm and the hot food was almost completely cold.
Advise to go once ordered and get in front of time. Door dash drivers were serviced first over walk in customers. The food quality it amazingly good
Written 22 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
Hi Teresa, we are truly sorry for your experience picking up your To-Go order. We would have been frustrated too. Our team should better communicate the status of your order and we will address this with them. Thank you, and we hope you can give us another chance.
Written 23 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Courtney T
Sherwood Park35 contributions
Jan 2023 • couples
We arrived at the restaurant and waited 35 minutes to be seated (it was super busy on a Saturday night and we were totally fine waiting, it was expected). But the system is so weird, you get a text when your table is ready so you go up and let the hostess know and then they make you stand off to the side and wait for someone for another 5-6 minutes when you’ve just been standing in that spot for 30. Once we were seated it was at least 20 minutes before anyone acknowledged us. When the waitress came we were ready to order everything. My husbands pop and our waters came out very quickly but my lemonade took quite sometime. Then we got our cold bread with rock hard butter, how is that supposed to work?? Our dinner also came out at this time, literally 4 minutes after placing our order. My husbands spaghetti was okay but my fettuccine Alfredo was not good. It had very little flavour and my pasta was rock hard all clumped together like it had been sitting out for hours, it wasn’t even warm. I’m paying $21 for a dish of noodles, it could at least be cooked. Our waitress never checked in to see if everything came out okay. The cheesecake was delicious, the meals saving grace. At the end of the meal we paid cash, the waitress just came by and took the money without saying anything or asking us if we needed change. Not pleased with this.
Written 15 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
Hi Courtney, thank you for your feedback. We're glad you and your husband enjoyed our delicious cheesecake. We are sorry about your Fettuccini Alfredo and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make it right while you are still dining with us. Thanks again.
Written 17 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug340
Port Ludlow66 contributions
May 2021 • family
For a franchise restaurant we were really surprised at the high quality of food and service. They have a very extensive menu that is sure to have something everyone would like. We had area, seafood and pasta dishes. All were great. What made this dining experience exceptional was the service we received from our server Michelle H.
We would recommend this restaurant to anyone visiting in the greater Disneyland area..
Written 26 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
We're glad you enjoyed our food, menu options, and service while dining with us. Thank you for your review and we hope to see you again soon.
Written 27 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
derrickwg36
Seattle7760 contributions
Jan 2023 • couples
This is a good Cheesecake Factory location, it gets very crowded since it’s close to Disneyland. The staff are accommodating and helpful, even though it was extremely crowded, they still got us seated in 25 minutes. The food met our expectations, but the service was slightly behind. We had to request our server to refill our drinks, we were not able to get her attention until the end of our meal. Overall, this was a good experience.
Written 3 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
We're glad you enjoyed our food and sorry you were not fully satisfied with the service during this visit. We will follow up on this with our team. Next time, please let our managers know if anything can be improved so we can do our best to make it right. Thank you for your patience with the wait, and we hope to see you again soon.
Written 4 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kimekstrom
Ogden189 contributions
Sept 2021 • none
Seated quickly at about 9:30 on a Monday. Korean cauliflower small plate was excellent, as was the salad. My honey truffle chicken was a bit of a miss. They basically forgot to put the glaze on it while it was being prepared. I took a bite and realized it was wrong. Waited a few minutes for the sever to come by and pointed out the error. Rather than take away my entree and fix it, a few minutes later he brought me a small dish of the glaze. By this point, the chicken has cooled and the glaze is at room temperature, so just pouring it on is not the same as applying it while the chicken is hot. He also did not bring enough glaze for both chicken breasts. Dessert was excellent as always. Overall, somewhat disappointing, but not terrible.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Cheesecake Factory Guest Services
We're so glad you enjoyed our Koren Fried Cauliflower, and we are so sorry you had this experience with your Truffle-Honey Chicken. We will follow up on this with our team. Next time, please let our managers know if anything can be improved so we can do our best to make it right. Thank you for your review and we hope to see you again soon.
Written 13 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krystal S
1 contribution
Aug 2022 • family
worst staff at any Cheesecake Factory I have seen, especially the manager on duty at 10:00 pm. We made a reservation for 10 people at noon today, we’re told that they cannot accommodate our group from the manager while the manager threw his staff staff under the bus for misinforming us. We came in with four kids, we’re told we had to be separated into two groups, tables far from each other. The irony is a group of ten people walked in just as we were seated and were seated at a table for 10 people, altogether, while we had waited for over 30 minutes before being seated. Not only was the large group seated in front of us they also received their food before us infront of us. Extremely disorganized, we voiced this to the manager who had nothing to say but “sorry” we accommodate large walk in groups but not reservations….seems like the ODDEST and non-sensical excuse ever lol! Definitely would give 0 stars if it was possible.
Written 13 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
murryspnkn
Burlington9 contributions
Jan 2020 • family
Our group consisted of three adults and three children. We chose to eat outside and enjoyed the heaters as the wind came up making it very cool.
Our waitress was very efficient and took care of us in a timely and friendly manner. I am sorry I did not get her name! All of our food items were good and generous portions. We had a pleasant experience and will definitely return when back in the area.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TCF_Guest_Services
Hello. Thanks for your kind review. We're so glad you enjoyed our generous dishes and the service our team member provided during this visit. We hope to see you and your party again soon.
Written 12 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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