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Swiss prices for cheap and not fresh food. Cannot recommend. Been there many times and it’s disappointing everytime.More
Date of visit: July 2020
BGBSae74, Propriétaire at L'Observatoire, responded to this reviewResponded 3 August 2020
Hello sir. Every plate you can ask for in our restaurant is homemade and fresh, made with local produce. Our goal is to make every one of our guests aware of what our region has to offer!
I let you take a good look at...More
Today they were short of a few items of the - short - menu... so we tried soups (maizena boiled with some herbs) and after - it was not possible to have drinks with the soups, in spite of having searched actively for them... -...a decent biere artisanal and a disgusting “famous lemonade” : a strong taste of chemical, not really of lemon. The waiter anyway said he was “desolé”... as he handed the bill... passerby, from such places walk awayMore
Some restaurants are good due to the great location. This restaurant is not good despite the great location. Food quality is acceptable. The staff are really slow. The restaurant is quite noisy and tight. Don’ use the toilets unless you really need, they are disgusting....If you want to enjoy the location, just plan a picnic instead.More
We enjoyed lunch here on a hot summer day. The terrace was packed, so we were happy to have made reservations beforehand. It was very hot, but the umbrella's weren't big enough to ensure everybody could eat in the shade. I guess it's worth while...to invest in bigger and better umbrella's to shield their customers from the sun.
The staff is very friendly and insisted on speaking English with us although our French was way better than their English. But it is a nice gesture to try and accommodate your clients.
Food was simple, but tasty. The duck I had, was not cooked perfectly but I enjoyed my meal nonetheless.
My biggest complaint are the toilets (just two of them), which really aren't up to par to serve the clients of such a big restaurant. Luckily there was a message in the toilets ensuring us that they will renovate (and hopefully add some extra ones) the toilets in the near future.
Since it was rather busy, it took us a while to get the attention of the staff to get our bill. And since there was a problem with the bill of a customer that wanted to pay right before us, we had to wait longer than should be expected.More
Disclaimer : the staff is REALLY nice and kind, and at the end of our meal one waiter apologized saying that it was an extraodinary busy day. Said that:
The restaurant is very cozy and reachable after a small walk from the Telepherique (please, be...aware that you have to be equipped with good shoes…and better health, the path is not too easy to take).
We came here because of the many suggestions to try their burgers… well, as we got there we were informed that there were none left (at 2pm? I understand it’s past midday, I understand it was the day after Easter…but if you stay open might as well have enough stock for the people you expect right?!). They only had two other plates: roasted chicken (the simplest dish I’ve ever tasted, not to mention it was also sweet at the taste – maybe they had cooked it together with carrots?!) or veal. At the thought of not being able to taste their so-well-considered-burger, my bf decided to share the “poulet roti” with me (together with some French fries).
The staff is nice, true…but as slow as turtles. It took them a whole hour to bring me my ice tea (after having mistaken my order twice, first with hot tea and second with a bottle of water). The wait was UNBEARABLE, as I was right under the sun and they kept saying “The tea will arrive”. Same with the payment of the lunch…
What to say? I want to give them another try just to taste their burgers, otherwise, I highly recommend to stay at the other restaurant…!!!More
Date of visit: April 2019
BGBSae74, Responsable relations clients at L'Observatoire, responded to this reviewResponded 29 April 2019
Thanks for your observations.
We apologize about your last experience in our restaurant and to hadn't met your expectation.
You came the Monday of Easter when we still celebrate Easter in France.
So during this day the Easter Menu was the priority. As...More
We arrived at 14:30 on Sunday, and we were told to come back 30 minutes later as the restaurant was full. We came back at 15:00. It took about 15 minutes to be led to a table and given a menu. When they came back...to take the order, we were told that kitchen was closed. It was disappointing to say the least.
We took the telepherique up the Saleve and walked to the Observatoire restaurant (about a 30 minute walk) to have their famous burgers - the service was absolutely spectacular - very friendly and efficient - the burgers were ridiculously good (with the addition of bacon...and cheese!) and the chef makes something called 'boumboum juice' which is a very hot pepper sauce that goes fabulously with the burger (if you like heat but be warned it really is hot) and they also sell bottles of it for EUR 10.
The whole experience was superb and I can highly recommend it and will certainly be back.More
Fantastic atmosphere & superb service extremely friendly & welcoming. The only reason I didn’t give 5 stars was due to a bit of bone in my bacon, next time I will check my bacon before I start to eat. Great boumboum juice (sauce).
This restaurant is situated at the top of La Saleve with amazing views overlooking Geneva. The lunch menu was quite limited but there was enough to choose from. Service was very slow despite it not being too busy.