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A bit disappointed with their attitude when they get the order wrong. Twice in the past week it feels like my face or gender doesn't fit, it's a shame because I"ve tried too support the kabana for years
I can't add anything else to what has been written below.
Service terrible, food poor, no jug of water available, main course turning up while we were still eating the starter, no flexibility for half portions.
We asked for some plates but was told we...had to get our own.
DO NOT GO!!!!!More
the worst experience ever i had, if you complain any thing they mind it , mr adnan who is manager there, he is proper bulling person i told him food is cold and has no taste, he came up to me, that i have no...sense of taste, no customer service and no manners.. mr adnan has an dirty brain in his headMore
The food was not up to the standard that we expected. The portions were small compared to other tawa places we have previously been to. They do not supply a jug of water with the meal. They charge a high amount for water and drinks....The tawa does not include chips this has to be bought seperately which usually isnt the case with a tawa. Overall the food was not good and it is highly overpriced. Would not recommendMore
£70 for a plattet, fair enough. But wouldn't give us a jug of water. Charging extortionate prices for cheap bottled water or drinks. Rubbish service and great policy. Lost a customer. Shame on the management
As a family we have eaten here and had many takeaways, the food has always been good. On Saturday 24th April at 7.30pm we rung and ordered food to be delivered. The food turned up at 9.30pm freezing cold, both myself and the driver tried...to ring the restaurant, no one answered, after several tries the driver agreed to take the food back and bring some hot fresh food to us...... the driver never returned we tried ringing for the next hour and it was engaged every time. We were basically robbedMore
I placed a phone order with Kabana consisting of 3 Shahi naan kebab. I collected the order and noticed 1 of the portions had the kebabs missing. I rang up Kabana to make them aware of their mistake and received poor customer service as they...were so defensive saying that they don't make such errors etc. Everyone makes mistakes but Kabana thinks they are an exception. Kabana motto is they are always right and customer is wrong. In the end they did offer for me to come down and collect some kebabs but I turned down the offer as it was too much hassle to drive and pick up kebabs especially as the mistake was from their side. Kabana should have offered to deliver the kebabs and apologised straight up instead of acting all defensive. I would not have written a review if they had apologised straight up and admitted the error.More
I've been coming here for years. Chicken Karahi is where it's at and I still recommend it, although in recent years it has been a bit average at best. Service has gone down hill. Food quality was so much better when it was a small...takeaway, before the shop expanded into a restaurant.
They've forgotten their roots.
Good competitive pricing. Portion sizing for chicken tikka kebab to takeaway is really small.More