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Reviews (1,711)
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Traveller rating
340
271
97
50
70
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Reviewed 6 days ago

wretched pizza....worse service...you'll starve to death waiting for your order to appear and half the time it's wrong. Noisy, crowded , bad attitude service. They are tired of tourists and they let you know it.

Date of visit: June 2020
Helpful?
Reviewed 28 September 2020

Ordered online for delivery,was told a delivery time of 60 minutes, and over 30 minutes after placing the order received an email saying the order had been cancelled,I am fully aware of the strict regulations regarding opening times etc during the pandemic, and placed the...order long before these closing times. If you are unable to complete orders, don't take them,and if a mistake is made at least have the decency to inform the customer straight away,enabling them to order elsewhere.More

Date of visit: September 2020
Helpful?
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 8 October 2020
Google Translation

Sehr geehrter Herr A., von Herzen möchten wir uns bei Ihnen entschuldigen. Wir selbst können keine Bestellung stornieren, daher wenden...More

Reviewed 23 September 2020 via mobile

This is a really great restaurant if you like Italian food. We restricted ourselves to pizzas which were huge and amazingly cheap. Staff is quite friendly given that they do seem to be very busy all the time.

Date of visit: September 2020
Helpful?2  
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 8 October 2020
Google Translation

<3 MOLTE GRAZIE für Ihr fantastisches Feedback <3 Auf ein baldiges Wiedersehen, Ihr L'Osteria-Team

Reviewed 15 August 2020 via mobile

DONT BOTHER. Host staff was a nasty nasty bitter lady. They sit you practically on each other’s laps indoors yet outdoors every other table is empty with Covid as the excuse. Assuming this is because police can see outdoors not the interior as easily. Not...polite or kind. If you want your cheap pizza with a side of covid sit indoors, this is the place for you.More

Date of visit: August 2020
Helpful?1  
873eliasf, Manager at L'Osteria Salzburg, responded to this reviewResponded 18 August 2020
Google Translation

Sehr geehrter Herr JPP1313., zuesrt möchten wir uns bei Ihnen für Ihr Feedback bedanken ! Es tut uns von ganzen...More

Reviewed 23 May 2020 via mobile

Overall, we had a terrible experience here. Although this restaurant is located in a very nice spot, the service is atrocious. First of all, we joined the queue to be seated inside, and with only one small group in front of us we expected to...be seated in about 5 minutes given there was lots of space inside. 15 minutes later, we were still standing there. After asking a waiter how long it would take he just shrugged his shoulders and walked off. We went to leave, however saw several vacant tables outside and so sat down. After waiting roughly another 15 minutes to be served, we were starting to get annoyed. The waiter took our order fairly quickly, however there was a long wait for a very simple order. Eventually, our one pizza arrived and was of good quality and was enjoyable despite the fact that no plates were provided and therefore our shared pizza had to be eaten off the table. We had also ordered a pasta dish which did not arrive. When inquiring to the waiter who took our order, he simply shrugged his shoulders and said ‘I can’t do anything’, we left this issue for a bit but by this time we had already finished the pizza. When asking again, the waiter said ‘We are not McDonalds’ and did not have any appreciation of us eating together as a family which is of a normality in restaurants! He was extremely rude and insulting and walked off again without any further information. All the time we were there, after a waiter had dropped a glass some time previously, no waiter although seeing the glass bothered to clean it up and was quite happy for other guests to sit with broken glass around them. Overall, a very unpleasant experience - we do not recommend this restaurant.More

Date of visit: August 2019
Helpful?2  
873eliasf, Manager at L'Osteria Salzburg, responded to this reviewResponded 9 June 2020
Google Translation

Sehr geehrter Herr RainbowOxfordshire, zuerst möchten wir uns bei Ihnen für Ihr ehrliches Feedbak bedanken. Es tut uns wirklich von...More

Reviewed 10 March 2020 via mobile

Every time I come to salzburg I come here for food. It is a perfect atmosphere with quality and nice food and very pleasant staff! The fact that there is also Greek staff is very nice..!! I highly recommend it!More

Date of visit: March 2020
Helpful?2  
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 17 March 2020
Google Translation

Ciao Nikig, grazie Mille für Ihre fantastische Bewertung <3 Wir freuen uns, Sie wieder bei uns begrüßen zu dürfen -...More

Reviewed 6 March 2020

Excellent large pizza servings. a taste of Italy in the middle of Salzburg. The kids loved it and parents as well :)More

Date of visit: August 2019
Helpful?
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 17 March 2020
Google Translation

Ciao Itay E., Grazie di cuore für Ihre SUPER Bewertung <3 Wir freuen uns, dass es Ihnen & den Kindern...More

Reviewed 4 March 2020

Came there after another 'original' Austrian restaurant just totally failed (didn't get even a look after 25 minutes). So, this restaurant was around the corner. Fully booked, but people left at the bar, and after a thorough clean up we got a spot. Many tourists,...young and old, dates and friends. The service (at the bar seating) was quick. Good beer (Otxakringer Helles). Everybody working there friendly and actually having fun (which was the total opposite to the other restaurant, which I left a 1 star review). The food came relatively fast. Bruschetta and Spaghetti Ragu. Both dishes were so so. But still acceptable and for a hungry stomach a sure thing. After looking around it became clear, this restaurant delivers on its pizza (huge pizza pies), and that's what most people ordered. Overall, good value, fun place. Would definitely come back, but with a pizza order.More

Date of visit: February 2020
Helpful?
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 17 March 2020
Google Translation

Ciao Marathon235, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt so positiv zu Beschreiben. Wir freuen uns...More

Reviewed 25 February 2020

I got a BBQ chicken pizza and it was more than good for me! Enormous size in a really good price and furthermore super delicious! 100% recommended from me ! Also , the waiters were super kind and some were Greeks so we had a...lot to discuss and they were more than welcome to answer to everything I asked and give me anything I needed!More

Date of visit: December 2019
Helpful?
Sightsee822892, Manager at L'Osteria Salzburg, responded to this reviewResponded 17 March 2020
Google Translation

Ciao Markos G., vielen lieben Dank für Ihre TOP Bewertung <3 Wir freuen uns, Sie wieder bei uns begrüßen zu...More

Reviewed 22 February 2020

Lets start with the service , as i have seen many bad comments about it.. Every time I visit this place , its always full with people and customers are even standing in queues to sit somewhere. So whenever you visit this kind of place..., you should always respect how much and how hard the employees are working !! they are working non-stop , because of being full-house ! Second , the food are so delicious that you can not stop eating ! The sizes of portions are so big that you can share nearly everything with second person (especially the enormous Pizza) Third, the prices are way to good ! Its much cheaper than any other restaurants and cafes in Salzburg and Austria itself. For example , the large pizza which can feed 2 persons well , costs 9-10-11 Euro and once again the size is enormous ! And about the taste , I can not describe how good all of their food are ! So to sum up everything , it's one of my favorite place to ear and hang out in Salzburg ! You must visit if you want to eat tasty food !More

Date of visit: December 2019
Helpful?2  
873eliasf, Manager at L'Osteria Salzburg, responded to this reviewResponded 12 May 2020
Google Translation

Sehr geehrter Herr NTraveler, Vielen Dank für Ihre tolle Bewertung. Wir freuen uns auf Ihren nächsten Besuch ! Mit freundlichen...More

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Questions & Answers
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MiaDelhi
25 November 2019|
Answer
Response from Experience822958 | Property representative |
Sehr geehrte Frau MiaDelhi, wir haben ausschließlich am 24.Dezember geschlossen, am 25.Dezember sowie 26.Dezember sind wir ab 12:00 uhr bis 24:00 Uhr für Sie da ! Wir hoffen wir konnten Ihnen helfen. Wir freuen uns auf... More
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Mavey87
26 August 2017|
AnswerShow all 6 answers
Response from laadli | Reviewed this property |
They have enough vegetarian dishes. I am avegetarian myself and had no problem. The restaurant is located quite well. Waling distance from the opera house, mirabelke gardens an just behind mozarts residence
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HILAR
23 August 2017|
AnswerShow all 4 answers
Response from Katerina F | Reviewed this property |
5 minute walk worth every minute
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Frequently Asked Questions about L'Osteria Salzburg

  • Yes, L'Osteria Salzburg offers takeaway services.

  • Yes, L'Osteria Salzburg offers delivery services.

  • L'Osteria Salzburg is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 3.5
    • Value: 4
    • Atmosphere: 4